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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Easy and very great selection. Almost every fragrance that I have been looking for is available. I suppose "Evening In Paris " was to much to be expected.
All went well. Great price. Other stores would have cost more.
I received my item in an acceptable timeframe. The item was well packaged and not damaged.
I got exactly what I was looking for and with no hassles or problems
One bottle leaked through the box & had to be reordered. Not received yet.
Easy to order, great discounts, fast delivery
Awesome, nothing to say bad about this company. My order came in a timely fashion and they kept me up to date about delivery. Customer for life!
I would really like to know the 3-5 day delivery is going to happen. The gift is for Saturday, 6 days from now.
I would really like to know the 3-5 day delivery is going to happen. The gift is for Saturday, 6 days from now.
No issues so far; exact product was delivered. I will be ordering again soon.
Great prices! Love the free fast shipping! Will buy again here!
This was my first order with Fragrance X. The order was easy to place and the item arrived quickly and well packed. I was looking for something that was a step up from Old Spice so I ordered the 8 Oz. Bottle of Royal Spyce and have been more than pleased.
Jon
This seemed to be a no nonsense simple to place order.
Receive on time my products and good prices I will recommend
Excellent selection, sizes, and time of delivery! Would recommend for a friend.
Slick, clear and items arrive when promised. So it was the first time. Therefore, I ordered again with the same excellent results. I discovered a hard to find fragrance at a good price (sampler).
Slick, clear and items arrive when promised
Ordered and got my product fast I liked that just awesome.
Found a fragrance I've loved and haven't been able to get for years. Prices were excellent and the service was great.
I ordered Marilyn Miglin's Magic perfume... I received Mystic perfume. The only reason i kept it because i like her products but ultimately o had to purchase "Magic" from somewhere else...
So I'm trying out new colognes to see if I can find a good one or two that I could use on a regular basis. Obviously, I'm going to have good ones and bad ones, but I'm happy to say that most of the ones I have ordered have been on the positive side. There's only been a couple then I would definitely not order again. One of them is L'EAU D'ISSEY POUR HOMME by ISSEY MIYAKE, which I had high hopes for because of the price and reviews. It's hard to explain the smell but it's definitely not one that I want on my body.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

