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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I find it always easy to shop here and the price is very good.
I find it always easy to shop here and the price is very good.
This is my second purchase, I am so satisfied with the fragrance that I choose, the delivery was very prompt.
Great service, Great prices
Got package quick.
Thank you
Delivery of an item was much longer than expected, otherwise I will continue shopping with the website.
My shopping experience is great- the only thing I have a problem with is the shipping price
My shopping experience is great- the only thing I have a problem with is the shipping price
Great company got my stuff really fast. The prices are really great.
Clean Fresh Shower wasn't what I was hoping it would be. After wearing it 2 days in a row I gave up on it. To me it's too strong to be a shower scented fragrance. Clean Fresh Linen however smells amazing! I love how light and clean it smells.
Received product earlier than expected. Packaged very well. Love this perfume and great price.
Easy ordering and quick delivery. Cologne very nice smell.
Extremely convenient, I was able to find 2 fragrances I had been searching for for some time. Extremely easy to order and was delivered 2 days sooner than projected delivery date.
Bought a parfum. The shipping was fast and the price was affordable
Order Versace Crystal bright, yellow diamond and burberry. All items came on time and I am enjoying. Just order by next set of perfumes
When i want in to reorder it was out of stock they did email me when it was back in stock this is good customer service
It was easy to use the site, they had what I was looking for and fast service Also
First purchase. Looking forward to receiving my purchases.
Have now made a second purchase and I'm equally satisfied. Prices for quality Men's colognes is outstanding and delivery is prompt and everything as promised. I will be a loyal customer!
First purchase. Looking forward to receiving my purchases.
Have now made a second purchase and I'm equally satisfied. Prices for quality Men's colognes is outstanding and delivery is prompt and everything as promised. I will be a loyal customer!
First purchase. Looking forward to receiving my purchases.
I had often bought my gifts of fragrances for my significant someone, from this online store. It is always easy. Shipment is fast. And delivery us almost always ahead og the estimated time. Fragrances are authentic. And for this particular purchase, i am happy to say that my recipient finds them refreshingly classic. He loves Jovan Musk and the old good classic Old Spice Cologne.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

