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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I have ordered numerous times from Fragrance X and this latest experience was another perfect transaction! The beat prices and quality products and always consistent every time!
Every order is correct, prices are great and customer service is perfect. Thank you!
Order arrived quickly, no damage, products sealed in original box. Everything was perfect and the two fragrances smell and wear perfectly! Will buy again and again.
Love the prices especially when there is an extra % off. I have told many people about your site. Free shipping is great too. I will continue shopping with you as long as the prices stay fair.
Thanks
Excellent, great buy, I like most of the brands you all have.
Ordering and delivery was fast and easy I love it got my order within 2 days.
FragranceX always gives me the best customer experience and the delivery is always quick!
Great product and received quick. Have bought a few so far and will be buying more.
Very good so far will let you know more when I receive items
Very good so far will let you know more when I receive items
Love to shop at fragrancex. They have excellent selection and fast delivery. Loyal customer!
Love to shop at fragrancex. They have excellent selection and fast delivery. Loyal customer!
The fragrance smelled horrible, like wet molded clothes Jessica McClintock Dancing. I wish there was samples you could try before you order thank you.
Fragrance X is fabulous they offer easy and wonderful fragrances
I found this site by scrolling. I so pleased that I did. The order shipped right away. I received my order promptly.
Thank you
Very quick & easy process. Will buy again in the future.
Easy shopping online experience. Free shipping on my order too!
Great! Easy shopping online experience. Free shipping on my order too!
Easy and fun, will be back, have a huge variety of quality fragrance to choose from
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!

