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FragranceBuy

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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FragranceBuy Reviews Summary

FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.

service
480
value
309
shipping
310
returns
120
quality
303
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45 reviews

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California
2 reviews
0 helpful votes
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FRAG TODA MAX!
April 13, 2025
Updated review

Ever since i was introduced to clones last year, I've hit this site with so many orders! And I will continue to do so!

Date of experience: April 3, 2025

FRAGCITED TODA MAX
March 15, 2025
Previous review

I've lost count of the orders I've placed, and I'm sure it won't be my last.
I'm going into 2025 fragstrong

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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Always on the mark
April 13, 2025

FragranceBuy is always on the mark. Quality products, delivered quickly. I have purchased at least 50 frags from them and have not been disappointed by the service

Date of experience: April 3, 2025
Canada
1 review
0 helpful votes
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Every time I order, the website is easy to navigate. The delivery time is always correct. The billing is perfect. They make it a really easy transaction.

Date of experience: April 1, 2025
Canada
1 review
1 helpful vote
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This perfume has become a go to since receiving it and I've also received multiple compliments while wearing it … I love it!

Date of experience: April 1, 2025
Indiana
1 review
1 helpful vote
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Shopping Confidence
April 11, 2025
Updated review

Satisfied with all of my purchases. Highly confident that the products purchased are never compromised. Sometimes I wish some products were more readily available but I understand with some products being more popular than some.

Date of experience: April 1, 2025

Four Star
November 20, 2024
Previous review

Fragrancebuy is always my go to when buying fragrances. However I've become hesitant lately because most of my choices are sold out more than I like. My most recent shopping haul was the same and the shipping of 10 days was not to my liking.

Date of experience: November 9, 2024
Canada
1 review
0 helpful votes
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Excellent
April 10, 2025
Updated review

Reliable shipping and authentic products. I always get my arabian inspired fragrances here. Good prices.

Date of experience: March 31, 2025

Such a pretty fragrance
June 26, 2024
Previous review

Excellent service as expected. Product arrived intact and on time.

Fragrance is a lovely milky vanilla. It isn't a beastmode to my nose.

Date of experience: June 16, 2024
Canada
1 review
0 helpful votes
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Top notch
April 10, 2025

Process of ordering, the product and the delivery! Very impressive.
The quality of the products you sell are premium quality

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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Great as Always
April 10, 2025

Always quick and easy with FragranceBuy. I live in the USA, but shipping was quick. Always great prices as well.

Date of experience: March 31, 2025
Indiana
1 review
0 helpful votes
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All items are a expected. Packaging was good and shipping is fast. I can't complain. I keep a cart and my wishlist is long!

Date of experience: March 30, 2025
Canada
1 review
0 helpful votes
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Excellent
April 9, 2025

Very fast. Packed very well. Will be buying from again no doubt.

Date of experience: March 30, 2025
Canada
1 review
0 helpful votes
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Great customer service!
April 9, 2025
Updated review

I reached out to the fragrancebuy team for a glitch in the system. I recognize that things like this can happen, nonetheless the team reassured me about investigating and resolving the issue reasonably. There's a reason I've made it to their "eau addict" tier, best prices and customer appreciation.

Date of experience: March 31, 2025
FragranceBuy K. FragranceBuy Rep
12 months ago

Hello Omar, we’re truly sorry for the frustration and understand how disappointing this situation must be, especially as a valued Eau Addict member. We’re actively investigating the issue to make things right and will keep you updated with any developments via email from help@fragbuy. Ca—your continued support means a lot to us.

Best regards,
The FragranceBuy Team


Great customer service
November 6, 2024
Previous review

Had a technical issue with a prize I received. The team at fragrancebuy resolved it seamlessly and reassured my love for the site. Best discounter fragrance site, no doubt.

Date of experience: November 5, 2024
Canada
1 review
0 helpful votes
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Excelente servicio
April 9, 2025

Seguimiento claro y puntualidad en la entrega
Servicio excelente
Gracias

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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Awesome experience as usual! Never buy frags anywhere else. This is THEE place to purchase all the designer and niche perfumes! 👍

Date of experience: March 30, 2025
Canada
1 review
0 helpful votes
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Great Price well packaged items'
April 8, 2025

Super slick packaging arrived with my items safe and in perfect condition. Everything was exactly like expected but with such an amazing price. Well done - I am going to be a return customer.

Date of experience: March 29, 2025
Florida
2 reviews
0 helpful votes
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Extremely fast shipping
April 8, 2025

I live in Florida. Received my order after 5 days. Other websites Jomashop, fragrancex, fragrancenet take longer than 5 days to ship

Date of experience: March 29, 2025
California
1 review
1 helpful vote
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Perfect Transaction
April 8, 2025
Updated review

The shipping was quick and the packing was impeccable. And the fact that FragranceBuy uses FedEx allowed me to have it shipped to my local FedEx office and to track its progress in transit. Perfect!

Date of experience: March 25, 2025

Another perfect purchase experience
July 16, 2024
Previous review

I ordered four fragrances this time, all of which were competitively priced. My order was packaged with care and all items arrived in perfect condition. FragBuy isn't afraid to ask for reviews, and why should they be? As long as they keep getting it right, I'll keep ordering.

Date of experience: July 5, 2024
Maryland
1 review
0 helpful votes
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A frequent purchaser only on this purchase i wanted to return the item. I guess FragranceBuy has their reasons however I would have lost roughly $45 USD from the original purchase price had I decided to return the item. To lose that much money to return an item that I had in my possession for literally minutes would be crazy to me. It made more sense to just keep the fragrance. So purchase with caution.

FragranceBuy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2025
FragranceBuy K. FragranceBuy Rep
12 months ago

Hello, we’re truly sorry to hear about your experience and understand how frustrating it must have been. We’ve reached out to you directly on help@fragbuy. Ca to help resolve this, as your satisfaction means a lot to us.

Best regards,
The FragranceBuy Team

Connecticut
1 review
0 helpful votes
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Great site!
April 8, 2025

I've made multiple purchases from this site. I can rely on the items to be authentic and the packaging to be very good so my products don't get damaged on the way. Highly recommended!

Date of experience: March 29, 2025
Virginia
1 review
0 helpful votes
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Efficient and competitive pricing
April 8, 2025

No problems with the order. I received in a timely manner. Unfortunately most of the hard to find items I was looking for you were out of. But I put in notification request on the Back in stock soon items.

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
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Great Experience!
April 8, 2025

Thank you. Fast shipping and the items were in great conditioned. I will purchase again in the future.

Date of experience: March 28, 2025

From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


fragrancebuy.ca
Scarborough, Ontario, Canada
+127
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