Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
We monitor reviews for authenticity
Every time I have ordered from FB it has been an excellent experiance. Even when there has been an issue, it was handled quickly and professionally. Thanks FB!
So, here is my first than perfect experiance with Fragbuy. I purchased an extremely beautiful(and expensive) fragrance not too long ago, and was excited for my new frag, but when I opened it, I noticed that the label was a little crooked and the batch code sticker was missing. So I contacted them and Akshita responded, quickly! She obviously tried to explain what might have happened, but after hearing my issues she quickly understood and immediatley sent me a pdf for free shipping return. Awesome! Full marks for Akshita! She made the whole experiance work! Thank You, Akshita! "Disclaimer" It has only been a week and have not received my refund yet so shit can still go sideways, but I am hopeful for a smooth resolution of this issue
I looked for response for an issue and the experience was great. The issue was not related to Fragancebuy but eventhough I received a very good atention.
I'm no fragrance superhero, but I do my research—and FragranceBuy. Ca has consistently come through for me. Good prices, solid selection, and shipping that (so far) has been super reliable. But here's the thing no one talks about enough: the Fragrancebuy. Ca boxes. Yes, the actual FragranceBuy. Ca shipping boxes! They look great, they feel premium for, well, a ******** cardboard box, and I even keep some of them, because they're just that reusable. It's a small detail, but it adds to the whole experience. Hoping to keep coming back to FragranceBuy. Ca for future fragrance purchases—because when something works, you stick with it!
Enamorado de esta pagina precios y envios geniales seran mi provedor de perfumes numero 1 🥰
My wife loves the gucci flora line, now have them all thanks to fragrance buy. Literally 50% of the price from my local drug store. Cant go wrong
Been a customer since 2017 and have purchased A LOT of fragrances from Fragrance Buy. Shipping is always fast, products are always genuine and as described. Never had an issue in all these years. Best fragrance discounter in Canada!
A great selection of frags and fast delivery, always a pleasure to do business with the team. Today's review is because I've had address issues on my end of shipping and the team there is fantastic at helping me out. A pleasure to communicate with and always get quick results. This is why I'll always be a return customer.
Thanks team!
Excellent as usual, except this time my sample leaked and my entire box smelled like Bond 9 Greenwich, thankfully it's a nice sport scent and didn't overpower the delivery guy :) Keep up the great work!
My package was lost after paying for shipping, no offer to reimburse shipping just condolences. Unfortunately don't think I'll use feagrancebuy again. I now have to wait 2 extra weeks on top of the almost 2 I waited just to get my refund.
Hard to find this scent anywhere else. Thank you! Arrived on time and packaged well.
I've only had a few shopping experiences with FragranceBuy, and they have all been very good experiences. They offer competitive deals, and the shipping time is adequate. Their selection is generally good, with the exception of several items that are out of stock. Is this my main discount shopping site? No. Will I shop with FragranceBuy again in the future? Absolutely.
Excellent prices and fast shipping! The fragrances were legit and I'm very satisfied with my experience.
I have years of experience in fragrance reviews and this is by far my favorite website. Yes I'm a fragrance influencer that buys his own stock. So far I have only had good or great experiences after over 10K work of inventory. Fast shipping, Great packaging, and good sales on most items.
Fragrance Buy was recommended to me as a reliable business with excellent service. I was very satisfied with my experience. The product was reasonably priced, and it arrived within a few days of ordering.
As of March 25,2025, I have still not received my order. I followed up with customer service and I although they were nice, I have no solution.
Hello Homer, we're truly sorry to hear you haven't received your order and we sincerely apologize for the frustration, inconvenience and disappointment this has caused. We kindly followed up and we kindly await your response.
Best regards,
The FragranceBuy Team
This is an easy a great perfume shopping experience, got my perfume with the best sale price in the country, and the shipping time was super fast.
I had no problem at all with my order, it was a great price, and the shipping was super-fast.
It was amazing service was second to none i will use fragrance buy again
Everything was securely packaged and in excellent condition. Shipping was quick as well.
After searching for 1 million prive, was not able to find it. So i went with the Milano Prive because i was told it was clone of 1 million. For me, it doesnt last long at all and am what ever about it because Fragrancebuy had such great prices and fast shipping. Was my first time using this website and even though they are in Canada, shipping/taxes are a little high(not their fault), i will continue to buy from them. I enjoyed the little personalized box my perfume came in, very well packed and taken care of. I do recommend this site for low prices on many perfumes. As for customer service, i dont know how they are since i didnt have to contact them
My experience with Fragrancebuy is always outstanding. Shipping, quality, price etc. I will continue to do business with Fragrancebuy.
Everything about my order exceeded expectations. First of all, it came MUCH faster than I expected, which was a pleasant surprise. Packaging was solid - the box was not flimsy and all cases inside were perfect quality and packed so there was no spillage or denting. The perfumes themselves were reasonably priced and smelled great (with a few exceptions - not the site's fault, it's just what happens when you blind buy a bunch!) and would certainly purchase from this site again as I like the structure of the loyalty program and want to work my way up to more sprays. Not to mention the brand is Canadian - love it!
I had one cologne in mine for my partners birthday, it was super easy just a few clicks, was able to have afterpay which helps and received it in a timely manner in my opinion
Answer: Hello, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States, Canada, Europe and the UK at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Please don't hesitate to let us know if you have any further questions or concerns and we'd be glad to help on [email protected] Best regards, The FragranceBuy Team
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on [email protected] Warm regards, The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


Hello Dustin, we’re truly sorry to hear about your experience and we sincerely apologize for the frustration and disappointment this has caused. We’ve reached out to you at help@fragbuy. Ca and kindly await your response so we can make this right.
Best regards,
The FragranceBuy Team