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FragranceBuy

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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FragranceBuy Reviews Summary

FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.

service
480
value
309
shipping
310
returns
120
quality
303
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45 reviews

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Illinois
1 review
0 helpful votes
Follow Leonardo G.
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You can never go wrong with Frangrancebuy, they always beat my expectations. Thank you so much!

Date of experience: July 25, 2024

10/10
February 17, 2024
Previous review

Best place for buying men fragrances and very good prices. Thank you so much for shipping and delivering my package safely.

Date of experience: February 17, 2024
Texas
1 review
0 helpful votes
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A+ Service
August 4, 2024

Clear and constant communication, Great service! Overall top grade professionalism at it's finest. Thank you! Will be a returning customer and would highly recommend!

Date of experience: July 25, 2024
District of Columbia
1 review
0 helpful votes
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Good shopping experience.
August 4, 2024

They are responsible, with attentive and very reliable orders, thank you

Date of experience: July 25, 2024
Canada
1 review
0 helpful votes
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Happy with product
August 4, 2024

Products arrived as described. Shipping a bit of a hassle but colognes are excellent quality at a better price.

Date of experience: July 24, 2024
Canada
1 review
0 helpful votes
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Best Perfumes
August 3, 2024

All the perfumes I bought from Fragrance Buy are too good! Very nominally priced, delivered within 6 business days and the items were packed very well and safe. Customer service is quick and nice. I would totally buy again.

Date of experience: July 24, 2024
Canada
2 reviews
1 helpful vote
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Awesome!
August 3, 2024

Simply the best site with the best prices! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸand also the best selection and super fast shipping! The only thing that could improve the experience if a few samples were thrown in the mix ๐Ÿ˜‡

Date of experience: July 24, 2024
Ohio
1 review
0 helpful votes
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Best fragrance company ever
August 3, 2024

Best prices and biggest selection. Highly recommend A++++

Date of experience: July 24, 2024
Canada
1 review
0 helpful votes
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Messed up Order on canada day (fixed it later)
August 2, 2024
Updated review

Messed up Order on Canada day, promised to fix it and then messed it up again

Date of experience: July 23, 2024

Doesn't fulfill Promises, ordered some perfume based on promises which was notr kept.

Date of experience: July 22, 2024
Canada
1 review
1 helpful vote
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Worst customer service
August 2, 2024

When i tracked my tracking number it was showing already delivered but i didn't receive my parcel, when i sent an email on helpline email address, i got reply after 3 days & the customer service staff send me a email, looks like an easy & asked me to fill the form, do other formalities & other things to do,,, i am a working person i don't have enough time to do this kind of stuff,,,,, other websites take action right away on customers complain but here they don't treat you as a valuable customer

FragranceBuy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2024
FragranceBuy K. โ€” FragranceBuy Rep
over a year old

Hello Sarath, we sincerely apologize for your package not being in your possession, the delayed response, and the request for the form to be filled. We understand the frustration, inconvenience, and disappointment this has caused. We kindly reached out on [email protected] and we kindly await your response.

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
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Very happy
August 2, 2024
Updated review

Was a little slow to process but once packed up everything was smooth and quick. The order was well packaged and everything arrived in perfect condition.

Date of experience: July 23, 2024

Everything's Perfect
June 25, 2024
Previous review

My order arrived in week in perfect condition. Very happy with the service

Date of experience: June 15, 2024
Israel
1 review
0 helpful votes
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fragbuy.ca
August 2, 2024
Updated review

Great buying from you.
Overall experiences are very very good and satisfying.
Thank you

Date of experience: July 23, 2024

First time purchase
November 16, 2022
Previous review

Order was placed in USD but somehow ended up in CAD.
Needed an invoice for that purchase, finally when the invoice was sent via email, it did not indicate the amount is in CAD, so had to contact you again just to ask you to indicate on the invoice, the amount paid is in CAD instead of USD.
Kind of a headache to have to go through that process.
The cologne arrived ok and in perfect condition.
Thank you

Date of experience: November 16, 2022
Georgia
1 review
0 helpful votes
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Prices are OK
August 2, 2024

Prices are OK, packaging is very good. However shipping sometimes gets delayed. But, since these are non-essential items, I can live with it.

Date of experience: July 22, 2024
California
1 review
0 helpful votes
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#number1
August 2, 2024

From ordering to shipping to receiving experience was wonderful very easy prices never changed no hidden fees I will recommend fragrancebuy to everyone I know it felt like Christmas and I got the package and unboxed fragrances amazing quality amazing presentation 10 Stars out of five

Date of experience: July 22, 2024
Louisiana
2 reviews
0 helpful votes
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Live the prices
August 2, 2024

Shopped here several times over the year to to great pricing and fast shipping.

Date of experience: July 22, 2024
Virginia
1 review
0 helpful votes
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Very satisfied
August 1, 2024

All items were shipped with care and were genuine fragrances. If you live in the US, please temper your expectations on shipping, as it took over a week to receive - which was fine since I knew where I was ordering from. Would definitely order from this company again, some of the best prices on the internet.

Date of experience: July 22, 2024
Canada
1 review
0 helpful votes
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Creed Original Santal
August 1, 2024

I recently bought a Creed Original Santal 100ML from FragranceBuy for the best price possible. The bottle came intact in perfect condition as advertised. The scent itself is magical same as other fragrances from Creed. This was my second buy from FragranceBuy and Im truly happy with the product, with its pricing and the service.
I confidently recommend the product to buy and the online store for your next fragrance purchase.

Date of experience: July 22, 2024
Florida
1 review
0 helpful votes
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Amazing deals on fragrances!
August 1, 2024

As someone who loves to save money and can't justify paying full price for a lot of the fragrances that are highly sot after, this site creates the best of both worlds. I love their selection of name brand fragrances, so many great deals I'm excited to get my collection of colognes started. Only annoying thing is waiting for the shipping to go through, but its worth it when you get to save so much. The packaging is very nice and professional, I'm recommending this site to my friends and family.

Date of experience: July 22, 2024
Canada
2 reviews
0 helpful votes
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Who's gatekeeping this place
August 1, 2024

Very pleased with my purchase. The product, delivery, customer service was all a success.
I hope there is a coupon so I can make another purchase soon!

Date of experience: July 22, 2024
Kentucky
1 review
0 helpful votes
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Will always recommend
August 1, 2024

It's always so easy to navigate the website and the prices are always great! Will always recommend to friends and family!

Date of experience: July 22, 2024
Canada
1 review
0 helpful votes
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Satisfied customer
August 1, 2024

Quick and easy. Reasonable priced designer perfume.

Date of experience: July 22, 2024

From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


fragrancebuy.ca
Scarborough, Ontario, Canada
+127
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