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FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
We monitor reviews for authenticity
Found what I wanted, at a good price. Came in a box completely paded with foam peanuts safe and sound. Happy with transaction.
Was going to gift my brother a bottle before he left for his trip but received the wrong bottle size. Thought the exchange process would be quick but it wasn't. Had to send the bottle back and place a new order from scratch. Since the process was too long in my case, I did not reorder. They reached out and offered an apology and a coupon code for the inconvenience. Very helpful customer support
Delivery was quick. No damages. Sometimes there can be fragrances that are sold out more often than other sites, but luckily the ones of interest to me are always in stock. Super pleased!
Delivery was smooth and easy. Packaging also great. Only thing was that the cologne spray cover is too tight and came apart. The cologne itself is weak and doesn't last long (but that's Burberry's fault I think).
It was a pleasure purchasing scents on fragrancebuy. Good prices and great unboxing experience. The whole process was seamless and easy.
I am so happy with my Purchase! It got on time and everything was nicely packed and delivered! Thanks
After accepting a 25$ gift card because the sticker on the perfume bottle is strached. You ignore me after 3 messages that I left and you still not have issued my gift card
Hello Patrick, we truly apologize for any miscommunication regarding the $25 gift card and for any frustration, inconvenience, or disappointment this has caused. We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team
I've placed several orders this summer and each has arrived in perfect condition. Very happy with this supplier and wouldn't hestitate to order from them again.
Completed my first ever order and was very happy with everything. Items arrived in perfect condition in a stylish branded box. Communication was very good. I will definitely be doing repeat business.
My order came fast and efficiently but I wish they stopped using styrofoam in the packaging
Delivery was fast, had sampled the fragrance before so knew what to expect.
Can't fault my experience shopping here
My experience with my tracking and package handling was top notch in my opinion and I would definitely recommend this website to everyone who wants to buy fragrances from here:,)
Dolce and Gabbana Light Blue Forever is discontinued and harder to find nowadays so I was so happy to see it on FragranceBuy. Thoughtfully packaged and delivered timely was an added bonus from FragranceBuy! The fragrance itself is addictive and a perfect freshie grapefruit bomb in a sophisticated delivery.
I got the perfumes that I was looking for a long time. Glad they had in stock. Btw nice service. Got the items in 2-4 business days.
Fragrancebuy is the best company I've dealt with across the board.
And that is what keeps me coming back.
This was my 12th large purchase in just over a year and my cart is loaded again.
You are an exceptional company to deal with and I'm so glad a friend pointed me in your direction.
Your business model works and I wish extreme success for you as a company...there needs to be more Corps like you out there! Thank you and Thank you again!
Some of the best prices around so I was worried at first, but everything was totally fine and I got my bottle all the way to Ohio in just a few days! Prime speed shipping, amazing.
I was impressed with fortitude of the packaging for my colognes. Would have survived being run over by a bus!
I will definitely use Fragrance Buy in the future. I wish that shipping was a touch faster, however, I realize that being in the US things have to go through customs and that delays things...
Answer: Hello, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States, Canada, Europe and the UK at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Please don't hesitate to let us know if you have any further questions or concerns and we'd be glad to help on [email protected] Best regards, The FragranceBuy Team
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on [email protected] Warm regards, The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


Hello Sunny, we sincerely apologize for sending the wrong bottle size, especially as this was a time sensitive gift for your brother. We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team