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FragranceBuy

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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FragranceBuy Reviews Summary

FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.

service
480
value
309
shipping
310
returns
120
quality
303
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45 reviews

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Canada
1 review
0 helpful votes
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Best experience ever
August 6, 2024

Great and amazing perfume good quality&fast shipping

Date of experience: July 26, 2024
Canada
1 review
0 helpful votes
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Good transaction
August 6, 2024

Found what I wanted, at a good price. Came in a box completely paded with foam peanuts safe and sound. Happy with transaction.

Date of experience: July 26, 2024
New York
2 reviews
0 helpful votes
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Good prices for me. And overall a great Website to purchase my favorite fragrance.

Date of experience: July 26, 2024
Canada
1 review
0 helpful votes
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Wrong bottle
August 5, 2024

Was going to gift my brother a bottle before he left for his trip but received the wrong bottle size. Thought the exchange process would be quick but it wasn't. Had to send the bottle back and place a new order from scratch. Since the process was too long in my case, I did not reorder. They reached out and offered an apology and a coupon code for the inconvenience. Very helpful customer support

Date of experience: July 26, 2024
FragranceBuy K. — FragranceBuy Rep
over a year old

Hello Sunny, we sincerely apologize for sending the wrong bottle size, especially as this was a time sensitive gift for your brother. We kindly reached out on [email protected] and we kindly await your response.

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
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This is my go-to place!
August 5, 2024
Updated review

Delivery was quick. No damages. Sometimes there can be fragrances that are sold out more often than other sites, but luckily the ones of interest to me are always in stock. Super pleased!

Date of experience: July 26, 2024

Great service, not so great choice
April 8, 2024
Previous review

Delivery was smooth and easy. Packaging also great. Only thing was that the cologne spray cover is too tight and came apart. The cologne itself is weak and doesn't last long (but that's Burberry's fault I think).

Date of experience: March 29, 2024
Canada
1 review
0 helpful votes
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Amazing buying experience
August 5, 2024

It was a pleasure purchasing scents on fragrancebuy. Good prices and great unboxing experience. The whole process was seamless and easy.

Date of experience: July 26, 2024
Massachusetts
1 review
0 helpful votes
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Very satisfied with my purchase
August 5, 2024

I am so happy with my Purchase! It got on time and everything was nicely packed and delivered! Thanks

Date of experience: July 26, 2024
Canada
1 review
0 helpful votes
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Poor customer service
August 5, 2024

After accepting a 25$ gift card because the sticker on the perfume bottle is strached. You ignore me after 3 messages that I left and you still not have issued my gift card

Date of experience: July 26, 2024
FragranceBuy K. — FragranceBuy Rep
over a year old

Hello Patrick, we truly apologize for any miscommunication regarding the $25 gift card and for any frustration, inconvenience, or disappointment this has caused. We kindly reached out on [email protected] and we kindly await your response.

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
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Great Online Fragrance Discounter
August 4, 2024
Updated review

I've placed several orders this summer and each has arrived in perfect condition. Very happy with this supplier and wouldn't hestitate to order from them again.

Date of experience: July 25, 2024

Excellent Vendor, Will Be Doing Repeat Business
May 31, 2023
Previous review

Completed my first ever order and was very happy with everything. Items arrived in perfect condition in a stylish branded box. Communication was very good. I will definitely be doing repeat business.

Date of experience: May 1, 2023
Canada
1 review
0 helpful votes
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Very pleased
August 4, 2024

My order came fast and efficiently but I wish they stopped using styrofoam in the packaging

Date of experience: July 25, 2024
Illinois
1 review
0 helpful votes
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Happy with my purchase
August 4, 2024

Delivery was fast, had sampled the fragrance before so knew what to expect.
Can't fault my experience shopping here

Date of experience: July 25, 2024
Illinois
1 review
0 helpful votes
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Mr
August 4, 2024

Fast, professional and affordable prices. Your service is phenomenal, I've ordered here years and I will keep ordering more :)

Date of experience: July 25, 2024
California
1 review
0 helpful votes
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Experience
August 4, 2024

My experience with my tracking and package handling was top notch in my opinion and I would definitely recommend this website to everyone who wants to buy fragrances from here:,)

Date of experience: July 25, 2024
Canada
1 review
0 helpful votes
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Great find
August 4, 2024

Dolce and Gabbana Light Blue Forever is discontinued and harder to find nowadays so I was so happy to see it on FragranceBuy. Thoughtfully packaged and delivered timely was an added bonus from FragranceBuy! The fragrance itself is addictive and a perfect freshie grapefruit bomb in a sophisticated delivery.

Date of experience: July 25, 2024
Canada
1 review
0 helpful votes
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Best!
August 4, 2024
Updated review

Big inventory. Delivery on time! Never got disappointed!

Date of experience: July 25, 2024

Nice perfumes
June 23, 2024
Previous review

I got the perfumes that I was looking for a long time. Glad they had in stock. Btw nice service. Got the items in 2-4 business days.

Date of experience: June 13, 2024
Canada
1 review
0 helpful votes
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One more great experience!
August 4, 2024
Updated review

Fragrancebuy is the best company I've dealt with across the board.
And that is what keeps me coming back.

Date of experience: July 25, 2024

I'm hooked!
April 26, 2024
Previous review

This was my 12th large purchase in just over a year and my cart is loaded again.
You are an exceptional company to deal with and I'm so glad a friend pointed me in your direction.
Your business model works and I wish extreme success for you as a company...there needs to be more Corps like you out there! Thank you and Thank you again!

Date of experience: April 16, 2024
Ohio
1 review
0 helpful votes
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Extremely fast shipping!
August 4, 2024

Some of the best prices around so I was worried at first, but everything was totally fine and I got my bottle all the way to Ohio in just a few days! Prime speed shipping, amazing.

Date of experience: July 25, 2024
Macao
1 review
0 helpful votes
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Solid packaging!
August 4, 2024

I was impressed with fortitude of the packaging for my colognes. Would have survived being run over by a bus!

Date of experience: July 25, 2024
Illinois
3 reviews
0 helpful votes
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Prompt
August 4, 2024

Shipping times are pretty fast. Packaging is always great. Prices are awesome.

Date of experience: July 25, 2024
Nevada
1 review
0 helpful votes
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Happy Camper
August 4, 2024

I will definitely use Fragrance Buy in the future. I wish that shipping was a touch faster, however, I realize that being in the US things have to go through customs and that delays things...

Date of experience: July 25, 2024

From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


fragrancebuy.ca
Scarborough, Ontario, Canada
+127
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