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FR8Star

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Equipment Hauling without the Hassle

Here to help!
Our specialized trucking marketplace provides easy access to qualified transport companies and premium oversize, hot shot, open deck and flatbed loads. Our team of specialized freight experts are standing by to help every step of the way. Let us do the heavy lifting to find the right transport company for your loads and manage your process from start to finish. Feel free to give us a call or send us an email.

How FR8Star Works
1. Build the load. Customers tell FR8Star about their load, including its origin and shipping destination.
2. Get an instant estimate. Customers request firm bids from the transport companies. FR8Star provides instant estimates at no charge to the customer. Estimates are supplemented by FR8Star's wide array of transport companies and up-to-date industry data.
3. Compare transport bids. Bids placed are completely transparent, with prices reflecting the total cost to move the shipment, so there are no hidden cost...


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FR8Star Reviews Summary

FR8Star has a rating of 4.5 stars from 463 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FR8Star most frequently mention great experience, customer service and quick response. FR8Star ranks 12th among Shipping sites.

This company responds to reviews on average within 2 days

Instant Feedback

101 reviews

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Kentucky
1 review
0 helpful votes
Follow Nathan G.
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I booked with DAPA Freight 7 days later they still had no idea when it would be delivered. So another trucker happened to be in the area looking for a load back, he brought it back. But DAPA freight refused to give any of my down payment back. I would not recommend them to anyone and will not book with them again.

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
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It was so simple to arrange for a pickup and delivery of our tractor in Virginia and transport to New York.
I received several bids within minutes of my posting to FR8Star.
When I chose a shipper, they contacted me via email within minutes.

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
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It was less than two hours from inquiring to accepting a bid

Date of experience: April 15, 2024
Utah
1 review
0 helpful votes
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Everything went well for a first time. Thanks for the service.

Date of experience: April 15, 2024
Oklahoma
1 review
0 helpful votes
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They were helpful and patient as I'm new to all this!

Date of experience: April 14, 2024
Nevada
1 review
0 helpful votes
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First time user
April 24, 2024

I bought an excavator in Missouri and needed it shipped to California. I awarded the transport company on a Wednesday and they had a truck there Saturday morning. The machine arrived on Tuesday morning! The driver communicated with me and everything went great

Date of experience: April 13, 2024
Vermont
1 review
0 helpful votes
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Very good service picked up and delivered before expected dates.

Date of experience: April 13, 2024
West Virginia
1 review
0 helpful votes
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Broker was very professional and communicated well. Pick up was fast and delivery was quick. No damage. Friendly driver was professional. Only wrinkle was that he showed up at my door at 7:00 AM. Would use this shipper again.

Date of experience: April 13, 2024
North Carolina
1 review
0 helpful votes
Follow Corey W.
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Great experience I would recommend to anyone trying to get equipment transported

Date of experience: April 13, 2024
New York
1 review
0 helpful votes
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Got a hold of me right away, made the arrangements and kept in touch. Perfect so far.

Date of experience: April 13, 2024
Connecticut
1 review
0 helpful votes
Follow Michael M.
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FR8Star is a marketing service that offloads your load to a broker, who offloads it to a carrier who picks up your load and delivers. This works ok but leaves the shipper with lots of questions, like who is responsible if something goes wrong? It's not a settling experience when the item you are asking to ship means something or is very valuable. This was further exacerbated by the FR8Star and the broker telling me in email and in over the phone that the shipper would call 1-2 hours before the pickup and drop-off. Neither one of these calls were made. That left me feeling very uneasy waiting for my delivery. In the end, everything worked out fine. However, I will try to find a better shipping solution in the future.

Date of experience: April 13, 2024
Canada
1 review
0 helpful votes
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Was great everyone was very polite and courteous..

Date of experience: April 11, 2024
Oklahoma
3 reviews
2 helpful votes
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Incompetent
April 19, 2024

Not one good thing I can say about my experience with this company. Terrible way to operate.!

Date of experience: April 9, 2024
Oregon
1 review
0 helpful votes
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First time having to lineup shipping of a piece of equipment and the person we worked with was fantastic. Made the process very simple.

Date of experience: April 8, 2024
Colorado
1 review
0 helpful votes
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Wyatt, my FR8Star Agent, was very good.
The website is slightly above average, but plenty of room for improvement.

I don't know how the shipper will work out, but have optimism.

P.S. Tried to make this a FOUR star review.

Date of experience: April 5, 2024
Oklahoma
1 review
0 helpful votes
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Very good with communicating about the load! The shipment arrived really quick and well strapped.

Date of experience: April 5, 2024
Illinois
2 reviews
0 helpful votes
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Everything went very well from submitting for bid to accepting to receiving the delivery. Communication with Ender at Global was very good. No issues at all. My only complaint is the difficulty communicating with the drivers, no english, What else is new, good drivers, helpful and appreciate the work. On that note I will not complain, more than I can say for the some. Were right on time. All good

Date of experience: April 1, 2024
Nebraska
1 review
0 helpful votes
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Have always been satisfied with them good truckers

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
Follow Wes H.
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All went better than expected, on time without any issues.

Date of experience: March 29, 2024
North Carolina
1 review
0 helpful votes
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The company that I used and it appears that all of these companies do not own their trucks so you're dealing with a number of people no updates were give unless I reached out to them the people at fr8 did a good job checking status for me

Date of experience: March 29, 2024