Forward2MeReviews 2,224

They help us when i deleted by mistake the order at the middle of the night and panick. They Bring as a very good service. It was really esasy and really fast. And they help us with our technical problems.

I wanted to order something from Amazon.co.uk which did not have the option to be directly delivered to Germany. After having the package delivered to my forward2me inbox they quickly reviewed it and stored it a few days.
When sending it to Germany I got the notification my package would have to go through a repacking process in order to be sent due to its abnormal shape (a rectangular booklet type package). The packaged finally arrived but was in the same packaging that it originally was delivered, except it had some additional paper filling in order to protect my items. In the end I didn't mind and the extra charge was very small but I didn't quite understand it. Everything arrived in a great condition. Overall very satisfied, will definitely use again in the future.

Not great client service - change staff and send them to some training far from great
They made me
Lose time instead of providing a proper solution
Lengthy mails with no substance

Awesome Customer Service! Fantastic Call Centre Support!
Reasonable Prices!
Efficient Prompt Safe Shipping via Highly Skilled Staff. Proud 2 say Forward2Me is my Receiving & Forwarding Partner!

It was the first time using the service, so I had tons of queations one might seem as ' complainig' and ' this is a heavy customer'. The team was constantly professional, timely and supportive. Providing guidance I did not follow at the very beginning since it was a new process for me and I had tons of questions I needed answer to. But I got the support I needed. Kudos to the team. As a result I will use the service again.

Dear Joyce,
I am writing to sincerely thank you for the outstanding service you provided recently. Your professionalism, attention to detail, and dedication truly stood out and made the entire experience seamless.
I deeply appreciate the time and effort you took to ensure everything was handled so perfectly. It is a pleasure to work with someone so committed to excellence.
Thank you again for your hard work and for going above and beyond.
Best regards,

The service was very bad and very expensive, and I am completely dissatisfied with using it because they charge me over 150 % over the item price and another service give me a cheaper price

Very easy to manage, multiple items combined and reshipped with ease, high professionalism i will be definitely uing this service again, highly recommended

Very easy to use, the entire process went very smoothly. My combined package was very professionally and securely packed. I ordered very fragile items and the all arrived in perfect condition to the other side of the world. The shipping prices are a bit harsh, but that's how it is everywhere these days.

غير راضي تتاخرون وغير سريعين
No اريد تغيرين هذا الخدمة
وتراعون عملاكم
لماذا كذا
اريد حل
بسرعه
اريذ مساعدة وحل سريع

Simply put. I had three orders cancelled as a result. Losing shipping costs along the way. The service generally works unless when it doesn't.

I've been using Forward2me's services for a long time. I never had a bad experience. The customer service is super helpful if there is an issue.

This was the first forwarding service I ever used and its easily the best one in my opinion. I used many forwarding services and most of them are either unreliable, too expensive or literally most importantly shady- there are a lot of bad ones out there, most are questionable at best to be honest, this one however has never caused me any troubles and its probably one of the most transparent ones out there, you always know what's going on with your package at any time and all the prices for everything are laid out clearly for you. They don't keep you in the dark and importantly the service is also fast, not something I can say about all forwarding services. The only issue I can think of for this service and its the ONLY reason I had to look into other forwarding services over the years is the fact that they don't have warehouses in that many locations, its unfortunate but it would be great if they had more warehouses across Europe and USA, if they had more of those in more places I think I would honestly be only using this service for forwarding. Overall, great service, I have been using it for years now and its always been good and most importantly this one is EASILY the least shady of all the forwarding services, its one of the safest options out there.

It Is my first experience. I got a good support, a clear price description and everything was well described. From beginning up to the end.

Great experience!
The process was quick, the instructions were easy to follow, and everything went smoothly from start to finish. I was a bit unsure at first since I hadn't used a parcel forwarding service before, but I'm really glad I chose Forward2me. Their service exceeded my expectations.

The whole process is automated and easy to use. I had to return some merchandise in the UK before processing the shipping over to US - and I never contacted the customer service. Returns and 30 days of parcel storage are free! I shipped my parcel for a reasonable price, and received it on time. Highly recommend!

I had a great experience with Forward2Me. The entire process was smooth, transparent, and professionally handled.

Kaye was very helpful in resolving my concern regarding the package seal and provided clear reassurance. Jhe assisted me with courier options and helped optimize the shipment, which I truly appreciated.

The guidance I received throughout the process made everything easy to understand and stress-free. Overall, excellent customer service — I would definitely use Forward2Me again.