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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.5 stars from 2,230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, perfect condition and shipping options. Forward2Me ranks 3rd among Mail Forwarding sites.
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For reasons still unknown to me DPD did not delivery my parcel but send it back to F2M warehouse. Support did initially respond saying they look into it, but never came back to me. My parcel is still at F2M warehouse, although I indicated multiple times that I urgently need the parcel as it contains birthday presents for my childs. All in all a horrible experience and I hope F2M at least manages to ship my items asap.
I'm so glad I found Forward2Me a few years ago. Since discovering the service I've been able to secure items from the UK and Europe that would normally not be available to me in the US. The service is always easy, fast, and reliable.
Thank you, James, for sharing your experience and continued support over the years. We're pleased to hear that our service helps you access exactly what you need smoothly and reliably. We look forward to continuing to serve you in the future.
I have tried about half a dozen forwarding services, and Forward2Me is by far the most efficient and economical. I highly recommend.
Thank you, Katherine, for sharing your experience and highlighting our service strengths. We’re always eager to improve and ensure every shipment meets your expectations—please don’t hesitate to reach out with any suggestions or questions in the future. Looking forward to making your next experience even better.
I had an issue with my repack request not going through at first, but customer service was incredibly helpful and responsive. They quickly checked my package, guided me through the process, and confirmed everything on their end in real time. I really appreciated the clear communication and support—it made the whole experience smooth and stress-free. Excellent service!
Hi Rebecca, thank you for sharing your experience with us. We're delighted to hear our team’s clear communication and support helped make things easier for you. It means a lot that you chose us, and we look forward to helping you again whenever you need.
All my parcels were received and, when needed, repacked into a single package, shipped quickly, and delivered. I always received everything in good condition.
Hi Michael, thank you for your thoughtful feedback and recommendation! We're glad to hear your parcels arrived safely and the repacking went smoothly — making your shipping experience easy is exactly what we aim for. Looking forward to helping you with many more deliveries ahead!
I couldn't be more satisfied with the service and would highly recommend it.
I'm based in Mexico and needed to receive a vinyl record that was only available for delivery within the UK. The item arrived at their warehouse, where it was carefully received, inspected, and repacked at my request for extra protection before being shipped internationally.
What really stood out was the level of transparency throughout the process. Every step, from arrival at the warehouse to dispatch, was clearly documented in the system, including photos. This allowed me to track everything with confidence and gave me complete peace of mind, especially considering the nature of the item.
Everything arrived safely and exactly as expected. Excellent experience from start to finish.
Eduardo, thank you for highlighting the transparency and care our team provided in handling your vinyl record — it’s wonderful to hear we could offer the peace of mind you needed throughout the process. We're delighted everything arrived safely and that your experience was smooth from beginning to end. We truly appreciate your recommendation and look forward to assisting you again.
They help us when i deleted by mistake the order at the middle of the night and panick. They Bring as a very good service. It was really esasy and really fast. And they help us with our technical problems.
Thank you so much for sharing your experience, Veronica. We're glad we could quickly help recover your order and smooth out any technical issues—you can always count on us to be there,
Bringing ease where it's needed. If there's ever anything more we can assist with, please don’t hesitate to reach out!
I wanted to order something from Amazon.co.uk which did not have the option to be directly delivered to Germany. After having the package delivered to my forward2me inbox they quickly reviewed it and stored it a few days.
When sending it to Germany I got the notification my package would have to go through a repacking process in order to be sent due to its abnormal shape (a rectangular booklet type package). The packaged finally arrived but was in the same packaging that it originally was delivered, except it had some additional paper filling in order to protect my items. In the end I didn't mind and the extra charge was very small but I didn't quite understand it. Everything arrived in a great condition. Overall very satisfied, will definitely use again in the future.
Thank you for sharing your experience, Ryan. We’re glad your package arrived in great condition and appreciate your understanding regarding the repacking process and its small extra charge. We look forward to assisting you with future shipments!
Extremely easy to get my UK shipment. They notify me when the package arrives from my shipper, and give me three options to ship to me in the USA. I pick the one I want and the next thing I know, it's at my door.
Thank you, Joe, for sharing your experience. We're glad to hear the process was smooth and convenient for you. If there’s ever anything we can do to make your shipments even easier, please don’t hesitate to reach out.
Not great client service - change staff and send them to some training far from great
They made me
Lose time instead of providing a proper solution
Lengthy mails with no substance
Carmen, thank you truly for your honest feedback and for sharing your experience. We’re sorry to hear about the difficulties you faced and are committed to improving our support team’s responsiveness and clarity. Your input is invaluable in driving these changes to ensure smoother solutions for our customers moving forward.
Is very expensive and very boring I not recommend this app for every people! Not forward2me is not I had some for 150$ shipping costs for 4 sweat 😡 in my house ( France) parcel shipping since uk or USA
Thank you for providing us with your feedback.
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,
Awesome Customer Service! Fantastic Call Centre Support!
Reasonable Prices!
Efficient Prompt Safe Shipping via Highly Skilled Staff. Proud 2 say Forward2Me is my Receiving & Forwarding Partner!
Hi Brad, thank you for taking the time to share your experience and highlight our team's efforts. We’re proud to support your needs and look forward to continuing to provide prompt, reliable service with the same care you’ve come to expect. Please don’t hesitate to reach out if you ever need anything else!
It was the first time using the service, so I had tons of queations one might seem as ' complainig' and ' this is a heavy customer'. The team was constantly professional, timely and supportive. Providing guidance I did not follow at the very beginning since it was a new process for me and I had tons of questions I needed answer to. But I got the support I needed. Kudos to the team. As a result I will use the service again.
Katarina, thank you for embracing the learning curve with such patience and giving us the chance to support you throughout your first experience. We're glad our team could assist you every step of the way and look forward to providing an even smoother service next time! Your trust means a lot to us.
Dear Joyce,
I am writing to sincerely thank you for the outstanding service you provided recently. Your professionalism, attention to detail, and dedication truly stood out and made the entire experience seamless.
I deeply appreciate the time and effort you took to ensure everything was handled so perfectly. It is a pleasure to work with someone so committed to excellence.
Thank you again for your hard work and for going above and beyond.
Best regards,
David, thank you so much for sharing your experience and kind words about Joyce. We're glad to hear that her dedication made the process smooth for you, and we truly appreciate your feedback as it helps us keep providing great service. We look forward to continuing to support your needs in the future.
The service was very bad and very expensive, and I am completely dissatisfied with using it because they charge me over 150 % over the item price and another service give me a cheaper price
Ahmed, thank you for sharing your honest feedback; we truly appreciate your perspective and are sorry to hear about your dissatisfaction. We strive to offer competitive pricing and reliable service, so your comments are valuable as we continuously work to improve. Please feel free to reach out directly so we can better understand and address your concerns.
"Excellent service. Nica was very helpful in resolving my shipping issue and fixed the problem right away. Thank you very much!"
Very easy to manage, multiple items combined and reshipped with ease, high professionalism i will be definitely uing this service again, highly recommended
Peter, thank you for sharing your experience and recommending our service. We're delighted to hear that managing and shipping your items was smooth and professional, and we look forward to assisting you again soon.
Very easy to use, the entire process went very smoothly. My combined package was very professionally and securely packed. I ordered very fragile items and the all arrived in perfect condition to the other side of the world. The shipping prices are a bit harsh, but that's how it is everywhere these days.
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that your combined package arrived safely and that our packing met your expectations, especially with fragile items.
We truly appreciate your loyalty over the years—it means a lot to us. We also understand that shipping prices can feel high sometimes, and we’re always looking for ways to provide the best value possible.
غير راضي تتاخرون وغير سريعين
No اريد تغيرين هذا الخدمة
وتراعون عملاكم
لماذا كذا
اريد حل
بسرعه
اريذ مساعدة وحل سريع
Simply put. I had three orders cancelled as a result. Losing shipping costs along the way. The service generally works unless when it doesn't.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Fabian, we sincerely apologize for the frustration and delay you've experienced with your parcel. We understand how important timely delivery is, especially for special occasions, and we are prioritizing your shipment to ensure it reaches you as quickly as possible. Please feel free to reach out directly so we can provide more detailed updates until this is resolved.