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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.4 stars from 2,247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, perfect condition and shipping options. Forward2Me ranks 3rd among Mail Forwarding sites.
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Nica was a huge help in making sure my shipment from the USA warehouse arrived in perfect condition. Much appreciated, thank you.
Cannot speak highly enough of forward2me. Is a fantastic company and customer service is always quick and reliable. NICA in UK is outstanding and always been helpful in answering questions.
Will keep using forward to me and have recommended to heaps of people
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Forward2Me is an excellent service for ordering parcels from the UK. The entire process went smoothly, the package arrived without any issues, and the customer service was top-notch. Special thanks to NICA for the professional support. Highly recommend!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Julie was able to professionally and quickly resolve my issues at my USA address by providing an detailed and easy to understand explanation. Highly recommend forward2me and their superb customer service!
Wens did answer on time my inquiry regarding my japanese address, sometimes it's dificult when it comes to japanese writting.
I love F2M. They always help me quickly when I reach out to them and respond so nicely and professionaly. JANE was my contact and she was so nice. Thank you
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jane❤️
I purchased NIKE shoes this time, and this is first time using Forward2Me service.
When I received it, I found a scratch of cutter on the box of NIKE. I know what happen, when open the box to check inside of my box, they cut NIKE shoes box not only cardboard box.
Unbelievable, insensitive.
I never use this site.
Thanks for the feedback.
I deeply apologize for the damage to your Nike shoe box and the frustration this has caused.
We understand how important it is to receive your items in perfect condition.
We previously reached out to you via email to investigate the issue with the shoe box but have not received a response.
Please let us know if there’s any further information you’d like to share to assist us in resolving this matter.
Best Regards,
Customer Satisfaction Team
Forward2me
I give Honey Angela Vicente a virtual hug for her fast and extremely helpful service. She is as committed as if forwar2me was her own company.
Many thanks for the 5 star for Honey review.
Very smooth transaction. Clear instructions for forwarding my Christmas presents from London
To U.S.
Many thanks for the 5 star review. 😊
Regardless of their backlog, Forward2Me are always very quick to process my items to shipping. Consolidated purchases are packed very well.
Many thanks for the 5 star review. 😊
I'm really pleased to have this option for having items shipped to me. I'd read a lot of reviews, both kinds, and decided to give it a test, which worked out really well. Once I figured out what to do, it's been a surprisingly straightforward experience each time, and I received everything quickly, too, and well packaged. I've only ever had things shipped from the UK to the US, but very happy so far!
Many thanks for the 5 star review. 😊
I had an incredible experience with Forward2Me, thanks to Regilyn, who went above and beyond to help us with a very tricky situation. We had mistakenly sent a package to an outdated MyUS address, and after being told by MyUS that nothing could be done, we almost gave up. After days of searching, we found Forward2Me and connected with Regilyn, who not only found our package but also helped us set up an account and arranged the shipment back to us.
Her dedication, resourcefulness, and quick action are genuinely impressive. I've never encountered customer service like this, where a representative took such swift and effective steps to resolve an issue. Regilyn deserves the highest praise, and Forward2Me is lucky to have someone who truly sets a new standard for customer service.
Thank you, Regilyn, for saving the day!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Regilyn❤️
Thank you for a great job and thanks especially to Nica who helped us with our problems! Looking forward to our next deliveries!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Packaging takes more time when multiple items are loaded together. Shipping costs are expensive.
When multiple packages are loaded together, the accessories of each package get mixed up and cannot be sorted.
Thank you for bringing these concerns to our attention. Our Customer Satisfaction team will be reaching out to gain a better understanding of the situation.
I ordered a cookware, everything came safe and well packed, thank you
Many thanks for the 5 star review. 😊
It was shocking. I have already sent in a detailed
Account of the issues. No one has called me back.
I cannot believe it cost me 81 pounds to receive this tiny parcel that took four tearful weeks trying to arrange its postage to me.
A total rip-off, poor service, too long a wait……. Incorrect information, too many people referred me to FAQ and this never answered my query. I was told it needed re packing and then told it didn't but I had to pay for it anyway. Etc etc.
I deserve to get my money back.
Thanks for the feedback.
I’m truly sorry to hear about the challenges you faced and the frustration caused during the process.
We’ve reached out to you directly regarding your concerns, and I believe this issue has now been resolved. Please don’t hesitate to contact us if there’s anything further we can assist you with or if you’d like to discuss this matter further.
Thank you for giving us the opportunity to address your concerns.
Warm regards,
Customer Satisfaction Team
No one answered my queries. It took me three agonising weeks till I sorted the site use.
The site is too difficult to negotiate. Too many staff tried to help me and most sent me"Go to FAQ."
I will never use this again and certainly not if I was made aware that it would cost another $200 to send a small light weight parcel.!
I tried for days on end to get help. Often in tears thinking I would NEVER get my parcel. I felt totally held to ransom.
NEVER AGAIN…….
Hi, I am using Forward2Me since before UK was in EU. They have professional services, not a single package was lost or misplaced or damaged, customer service is prompt, they have warehouses in important EU cities and also UK of course, Japan etc. Highly recommended!
Many thanks for the 5 star review. 😊
Very good packing, good times but the costs are high and various charges from elsewhere banks couriers, etc
Thank you so much for your feedback! We're glad to hear that you're satisfied with the packing and delivery times. We work hard to ensure your items arrive safely and on time.
We believe you select Delivery duty unpaid, if you select this option, please be aware that you, as the recipient, are responsible for covering any applicable duties and taxes upon the package’s arrival in your country. These charges are typically determined by customs and may vary depending on the type of goods and local regulations.
To avoid unexpected costs, we recommend checking with your local customs office for an estimate of potential fees or adding DDP delivery duty paid on our services. If you have any questions or need assistance with shipping options, please don’t hesitate to let us know—we’re here to help!
I have tried several package forwarding services. Forward2Me is the best, the most economical.
Many thanks for the 5 star review. 😊
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️