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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.5 stars from 2,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, shipping options and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
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I want to take a moment to thanks deeply the customer service and especially Nica from the US location who helped me finding back my package that had been lost for 4 months by UPS. Nica spent her last 4 months monitoring closely my case to help me find back my package that was very important for me!
The team took great care of me after my package was not processed correctly by DPD. I was also kept regularly updated.
Wens is from the best persons and gave me all the info about addresses,how to order,for the shipping and customs description now I know what to do
Title says it all! The shipment was very quick and efficiently packed. Everything inside was in good condition and safely packed. Ryan
Thank you for your feedback! We're delighted to hear that your order arrived quickly and in perfect condition.
Enjoy your purchase!
I recently registered with Forward2me, a UK-based shipping company, after an unexpected but positive experience. A parcel intended for me was mistakenly delivered to their address, which I later discovered belonged to the company. With the exceptional assistance of their team, particularly Aimee, who was incredibly cooperative and responsive, we successfully located my parcel. Her professionalism and willingness to help left a strong impression on me. This high level of customer service motivated me to register and start using their services. My first overseas shipment was handled with great professionalism, reinforcing my confidence in the company. Thanks to Forward2me and especially Aimee, I'm looking forward to future transactions with them.
Hi Said,
Thanks for the feedback.
We’re glad your first overseas shipment was handled smoothly, and we hope all your future transactions with them are just as seamless.
A quick response from the support team, especially a detailed answer, especially from Nica's assistant, this helps a lot
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
I had an excellent experience with Nica from the German department at Forward2me. She was incredibly helpful and responsive to my inquiry, providing clear and detailed information that made the process much easier.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
"HONEY" "USA"
She helped me by email, thank you for her good manners and dealings, Her response was fast
I'am Nizar From SaudiArabia
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Honey ❤️
In recent years, I have received a number of packages forwarded by you and have had great help from Aimee. Good help and pleasant treatment.
Many thanks for the 5 star review. 😊
You will end up shipping a £7 pounds item for £43 pounds. Mine was a square box size of half a phone and thick as a car key and weighed 100 grams, and because there is nothing you can do about it once it gets to them you have to pay whatever options they give you. Checkmate was when they flagged it for repacking, I had £9.99 shipping options before that and if I didn't choose the repack and pay additional £3 I was told they will have nothing to do with package if it got lost and I didn't choose the repacking option of the envelope. The envelope they used was so big it could fit 2 show boxes for a box size of ring. Wish I could share pictures. Anyway, package arrived. Wasn't the first time using them. Bought shoes twice before and used them and paid like £27 and didn't have a problem with that amount then, but my current items was was smaller and lighter but paid double that of shoes
Thank you for sharing your experience.
I completely understand how frustrating this must have been for you.
Your package is marked repacking required as the goods are not good for international shipment, if you wish to proceed with f2me lite services please message us directly so we can offer teh services.
Please keep in mind that this shipping option is designed for 1pc package that:
- Weigh less than 2 kilograms
- Have combined dimensions under 90 centimeters
- Have a maximum declared value of £50
- Do not qualify for Combine and Repack services
- Do not include Protect+ coverage
- Do not come with customer service support, as it operates as a postal service
- Are not eligible for claims on loss or damage
You can find more details about this service on our website here. https://www.forward2me.com/lite/
Best regards,
I received my package in the warehouse and the staff immediately got in touch with me to arrange the best way to ship my parcel. They were attentive every step of the way and offered solutions to the questions I had, replied in a timely manner and ensured I got my goods safely, which I was really worried about because they were chocolates and I was afraid they would get squashed! But no, everything went swimmingly! Highly recommend.
Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that your chocolates arrived safely. Our team takes great care to ensure every package is handled with attention, and it's wonderful to know that we could put your mind at ease.
Customer Satisfaction Team
I'm a customer with FORWARD2ME since 2014, never had any issue with it, only this week I had a missing package because of incorrect name by sender but FORWARD2ME team resolve it so quick and I got my package in few hours, special thanks to REGILYN for professional assistance
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Regilyn❤️
Wow, great service, came across countries in only a few days!
We’re glad to hear that you had a great experience and that your package arrived so quickly! Our team works hard to ensure smooth and efficient deliveries, and it’s wonderful to know we met your expectations.
Customer Satisfaction Team
Expensive and slow - they demanded to repack my parcel although there was no need, presumably to jack up their fee. I don't think I will use them again
Hi Ollie,
Thanks for the feedback. Our repacking process is never intended to increase fees but rather to ensure that items meet shipping regulations and arrive safely at their destination. In some cases, original packaging may not provide sufficient protection for international transit.
That said, we understand your frustration and appreciate your feedback. If there’s anything we can do to improve your experience, please let us know—we’d love the opportunity to make things right.
Best regards,
Customer Satisfaction Team
UK warehouse from Windy, fast reply to issue with a package.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Windy ❤️
Very easy to use website and gets the job done. Can order wtv I want from any store in the counties that they offer amazing opens up the marketplace
Thank you for your feedback! We're glad to hear you find the website easy to use and convenient for ordering from your favorite stores. We appreciate your support and look forward to serving you again! 😊
Customer Satisfaction Team
Nica was very helpful with my most recent York House shipment issue. It got solved quickly and I'm glad with the solution. Thank you!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Great!
Very pleased with the service provided.
Would recommend!
Thank you for your kind words! We're thrilled to hear you're pleased with our service. Your recommendation means a lot to us! 😊👏
Customer Satisfaction Team
I have nothing but good things to say about the UK branch of Forward2me. Their service and forwarding speed are second to none. I wish their USA branch could learn from them.
Thanks Guys.
Thank you for your kind words about our UK Warehouse! We're happy to hear that you've had such a great experience with our service and forwarding speed.
We appreciate your honest feedback regarding our USA branch and will certainly share it with the team. We're always striving to improve, and your input helps us work towards providing the best possible service across all locations.
If there's anything we can do to assist you further, please don’t hesitate to reach out. We truly value your support!
I had issues with my payment method and repackaging goods which need special treatment. Everything was resolved.
Thanks for the 5 star review :)
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Thank you for sharing your feedback! We are delighted to hear about your positive experience with Wens.❤️