Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Forward2Me

Forward2Me

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.


forward2me.com
Preston, Lancashire, United Kingdom
+23
See all photos
How would you rate Forward2Me?
grey stargrey stargrey stargrey stargrey star

Forward2Me Reviews Summary

Forward2Me has a rating of 4.5 stars from 2,235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, perfect condition and shipping options. Forward2Me ranks 3rd among Mail Forwarding sites.

service
212
value
97
shipping
94
returns
41
quality
84
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Greece
1 review
0 helpful votes
Follow Alex M.
Unfollow Alex M.
Share Review
Report Review

Very fast service
June 20, 2025

Forward2Me received my order, which was split in 3 parcels, and promptly uploaded photos and descriptions of each one. I then chose the shipping method of my preference (1-day express) and I had my order within the time frame promised! The goods were fragile and everything arrived nicely packaged and unscathed. Will definitely use your service again!

Date of experience: May 30, 2025
A F. β€” Forward2Me Rep
10 months ago

Thank you so much for the fantastic feedback! We're glad to hear everything arrived safely and on timeespecially with fragile items. Our team works hard to handle each parcel with care, so it's great to know that showed in your experience.

California
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

The Best Forward company
June 19, 2025

This is the best forwarding site I never knew I needed. Import shipping could be cheaper but hey it's better than not getting what I want from a different country.

Date of experience: June 9, 2025
A F. β€” Forward2Me Rep
10 months ago

Thanks so much for the kind words! We're really glad to hear the service has been helpful for getting what you need from abroad.

GB
1 review
0 helpful votes
Follow Jeifri M.
Unfollow Jeifri M.
Share Review
Report Review

HONEY AND UK WAREHOUSE
June 17, 2025

Thank you for the service provided and the great agility you have HONEY AND UK WAREHOUSE, in being able to help me. Your ability to guide others is very good. Blessings.

Date of experience: June 7, 2025
A F. β€” Forward2Me Rep
10 months ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Honey❀️

NL
1 review
0 helpful votes
Follow Kane M.
Unfollow Kane M.
Share Review
Report Review

Was looking for a site to send pokemon stuff from the uk and this site makes it really easy to do. It gives you directions on how to operate it and will send emails when packages arrive and ship. Great service.

Date of experience: June 6, 2025
A F. β€” Forward2Me Rep
10 months ago

Many thanks for the 5 star review. 😊

Slovenia
1 review
0 helpful votes
Follow Markus H.
Unfollow Markus H.
Share Review
Report Review

Was nice and straight forward, just had some issues applying my id or otherwise I had to send my actual passport because system didnt accept my id for some reason. (German werehouse)

Date of experience: June 5, 2025
A F. β€” Forward2Me Rep
10 months ago

Many thanks for the 5 star review. 😊

Estonia
1 review
0 helpful votes
Follow britta l.
Unfollow britta l.
Share Review
Report Review

Great service
June 14, 2025

Since Allbirds is currently not delivering to Estonia, I was looking for an alternative option and came across forward2me. It was simple to use and fast. I have an insurance on my credit card so I was prepared to take the risk but there was really no need to worry. I would recommend to use forward2me as an alternative delivery option. πŸ™Œ

Date of experience: June 4, 2025
A F. β€” Forward2Me Rep
10 months ago

Thank you for sharing your experience! We're so glad you found forward2me as a reliable alternative while Allbirds isn't delivering to Estonia.

Customer Support Team

Switzerland
1 review
0 helpful votes
Follow Angelika T.
Unfollow Angelika T.
Share Review
Report Review

Extremely fast and easy to use
June 14, 2025

My parcel arrived less than one week after it had been recieved at the warehouse. And that despite there having been a bank holiday in the UK.
Checking the status was simple, every step I had to handle was easy to understand and the re-packaging was done properly.
Will definitely use this service again

Date of experience: May 30, 2025
A F. β€” Forward2Me Rep
10 months ago

Thank you so much for your kind feedback!

It's great to know that the repackaging met your expectations, and we truly appreciate your trust in our service. We look forward to helping you again soon!

Germany
1 review
0 helpful votes
Follow Igor K.
Unfollow Igor K.
Share Review
Report Review

Forward2me
June 14, 2025

Everything went very well. Thank you very much for the expert communication, and exceptionally fast shipment.
I would gladly use this service again.

Date of experience: June 4, 2025
A F. β€” Forward2Me Rep
10 months ago

Many thanks for the 5 star review. 😊

France
1 review
0 helpful votes
Follow Aurore P.
Unfollow Aurore P.
Share Review
Report Review

Adresse UK utilisΓ©e, service parfait, rapide, avec des photos Γ  la rΓ©ception. Merci Γ  NICA pour son accompagnement dans le processus :)

Date of experience: June 4, 2025
A F. β€” Forward2Me Rep
10 months ago

Thank you for sharing your experience with us and 5 star review for Nica

Hawaii
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

Immaculate service
June 13, 2025

I was nervous at first but boy was I surprised. Everything was seamless and easy. It was a gift I ordered for someone very special and the smile on her face was something you guys played a huge part in. Million thank you. Well done.

Date of experience: June 3, 2025
A F. β€” Forward2Me Rep
10 months ago

Many thanks for the 5 star review. 😊

Serbia
1 review
0 helpful votes
Follow Ivan S.
Unfollow Ivan S.
Share Review
Report Review

JOYCE, all recommendations!
June 13, 2025

All recommendations to JOYCE! He solved my delivery issue!
I will continue to using thier services! Best delivery service - forward2me

Date of experience: June 3, 2025
A F. β€” Forward2Me Rep
10 months ago

Thank you for sharing your feedback! We are delighted to hear about your positive experience with Joyce.

Greece
1 review
0 helpful votes
Follow IOANNIS G.
Unfollow IOANNIS G.
Share Review
Report Review

Always an amazing service!
June 13, 2025

Been using Forward2me for several years now and not once have I been disappointed. They are amazing!
They are very fast, very easy in process and I belive they offer quite fair prices. After all they are a solution to get things that you are not able to get.

Date of experience: June 3, 2025
A F. β€” Forward2Me Rep
10 months ago

We're truly grateful to have you as a returning customer, and it's wonderful to hear that your experience with us has been consistently positive. Knowing that you're happy with every aspect of our service means a lot to the entire team.

Spain
1 review
0 helpful votes
Follow Clara N.
Unfollow Clara N.
Share Review
Report Review

Smooth process
June 12, 2025

Everything worked as expected. I received the package and I've been informed about all the steps of the process. Package was repacked and arrived in full condition at my home.

Date of experience: May 5, 2025
A F. β€” Forward2Me Rep
10 months ago

Thank you for the confirmation! We're glad to hear everything went smoothly and that your package arrived safely and in good condition.

AE
1 review
0 helpful votes
Follow Vencient B.
Unfollow Vencient B.
Share Review
Report Review

Very attentive!
June 12, 2025

The call center agent was excellent and very attentive to details, especially to Ms. Nica, who always answered my calls promptly if I had questions about my shipments. Thank you so much and keep up the good work!

Date of experience: May 29, 2025
Philippines
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

Honey you are the best!
June 11, 2025

Customer service is efficient and reliable! They reply within 24 hours and get the requests done. What else can you ask for!

Date of experience: June 1, 2025
A F. β€” Forward2Me Rep
10 months ago

Thank you so much for the kind words! 😊

We're really glad to hear you've had a positive experienceβ€”our team always aims to be as efficient and helpful as possible. If there's ever anything else you need, don't hesitate to reach out!

Germany
1 review
0 helpful votes
Follow Jo H.
Unfollow Jo H.
Share Review
Report Review

I used the "personal shopper" service of Forward2Me. There were no issues whatsoever and my purchase was shipped immediately. There are a lot of options regarding shipping (carrier, speed, etc) as well as additional insurances of the parcel. I fully recommend Forward2Me and will definitely use it again.

Date of experience: May 19, 2025
A F. β€” Forward2Me Rep
10 months ago

Thanks for the feedback.

We're delighted to hear that everything went smoothly and that your purchase was shipped promptly. We're glad you found the shipping options and added insurance choices helpful.

Customer Satisfaction Team

BA
1 review
0 helpful votes
Follow Josko K.
Unfollow Josko K.
Share Review
Report Review

Review forwar2me
June 9, 2025

Little expensive, but perfectπŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

Date of experience: May 30, 2025
A F. β€” Forward2Me Rep
10 months ago

Thanks for the 5 star review.

GB
1 review
0 helpful votes
Follow Pippa M.
Unfollow Pippa M.
Share Review
Report Review

Highly recommend
June 8, 2025

This was the first time using Forward2Me and I was SO impressed. Such an easy to use system and the process was seamless from start to finish. Highly recommend.

Date of experience: May 29, 2025
A F. β€” Forward2Me Rep
10 months ago

Thank you so much for your wonderful feedback! We're thrilled to hear that your first experience with Forward2Me was seamless and easy.

Customer Satisfaction Team

Spain
1 review
0 helpful votes
Follow Jarno R.
Unfollow Jarno R.
Share Review
Report Review

Assistance
June 7, 2025

Assistance with questions (name honey and uk warehouse) 10/10 they helped me a lot, a had a lot of questions and they all answered these

Date of experience: May 28, 2025
A F. β€” Forward2Me Rep
10 months ago

Thank you so much for your kind words! We're delighted to hear that Honey and our UK warehouse team were able to assist you so well and answer all your questions.

Latvia
1 review
0 helpful votes
Follow IGORS S.
Unfollow IGORS S.
Share Review
Report Review

Forward2Me handled my UK-to-Latvia shipment perfectly. Good communication, fast support, and careful repacking. Even with a slightly damaged jar, they informed me and let me decide. Customs process was smooth. Highly recommend β€” reliable and professional team!

Date of experience: May 27, 2025
A F. β€” Forward2Me Rep
10 months ago

Many thanks for the 5 star review. 😊