Forward2MeReviews 2,239

This was my first experience with Forward2Me and I will be using their services again! Easy to understand instructions and trustworthy service!

I would like to leave a special thank you to Nica from Forward2me who attended me with great promptness and professionalism. Even though I am from Brazil and having difficulties with the language.

I have used forwarding services before, but this was my first time using Forward2Me to get something from the UK to the USA. The retailer did not offer international shippin, g and it was fairly easy to use this service. I was just careful to enter all relevant information and upload the correct documents. The result being I received my item with no hassle.

There was an issue with the delivery company thinking that perhaps my item possibly contained restricted/dangerous materials, which it did not, but Nica from Forward2me Japan, guided me through the process of verifying that my package was fine to ship internationally (from Japan to UK) and I received my package in 2 days after clarification.

Since June 13th I've had no answer to my DUAL USE problem and I'm going on vacation on June 26th. That's more than 10 days without ANY CONCRETE ANSWER.

I am a returning customer and although shipping is on the pricey side (I was forced to use FedEx... terrible experience with them btw) forwarding was spot on.

Wonderful and easy-to-use method to have some must-have items sent your way from the UK which you normally wouldn't be able to purchase. Great customer assistance. Nica from the Preston warehouse was very friendly and thorough when I thought I needed help.

I've had multiple experiences with forward2me, and they were all good. They are professional at what they do, and I'm satisfied with their services.

I have had a couple of efficient deliveries using Forward2Me, but my most recent one was very disappointing. I paid for express delivery, which is expensive, but that wasn't the service I received. The delivery turned up a couple of weeks late for the occasion it was ordered for.

I found the process relatively easy to set up and the product arrived exactly when stated. Overall an excellent service offered

Very good service, but expensive shipping prices, There should be more shipping options. In Japanese warehouses, you can only select two. Previously, there was also a FedEx option, which was cheaper.

This was my first ever experience with a pack house. Forward2me were so helpful with the setting up of my account and then kept me very well informed from the moment I made my first purchase to the moment my package arrived. No language barriers and readily answered any concerns I thought I had. Will definitely be using Forward2Me again..

In my case there was an issue regarding export from USA to Germany respectively corresponding customs. Therefore package was hold at german import unit for a lot of days. Only as the responsible manager Joyce asked for the reason we were able to solve the problem. Already a few hours later I saw progress in shipping. One day later I received the package.
Many thanks to Forward2Me and its motivated manager Joyce.

Used forward2me to transfer perfumes from UK - once they received the delivery it took 1-2 days to dispatch and the delivery arrived very fast. I will surely use their service again.

I recently had some trouble navigating the forward2me website, but the customer support was absolutely outstanding. Kaye responded to my issue quickly and clearly, using helpful screenshots to guide me step by step. The problem was resolved in no time. Excellent service – fast, friendly, and effective! Highly recommended.