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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.4 stars from 2,240 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, perfect condition and shipping options. Forward2Me ranks 3rd among Mail Forwarding sites.
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As an avid reader, I recently started collecting special editions of books. Some of these special editions are only available to ship in/to certain countries. I discovered Forward2Me in a rush when I realized a pre-order was only shipping from and to England. Setting up a forwarding account with Forward2Me was so easy that I had doubts on the service. Haha! That is, until my 1st package was delivered to my forwarding address and was immediately processed by the Forward2Me team and shipped within the next business day. The process, cost, and quick service was excellent! I'm immensely grateful for the Forward2Me service.
I was nervous being a first time user of "forward to me" but Jamie (he was my contact that arranged everything) kept me up to date regularly and his communication was excellent. My items arrived quickly and I will have no hesitation using this service again.
Joyce was an absolute superstar to me! She managed the whole process of claiming to UPS on my behalf for a lost parcel. She was extremely professional during the whole time. Excellent customer service skills and I would 100% recommend using forward2me despite my bad experience. Thanks Joyce!
Great customer service. The people at Forward2me dealt with my problem swiftly and the communication was speedy. I am very pleased with their service.
Many thanks for the 5 star review. 😊
Dear Forward2me Team, I would like to express my sincere gratitude for the exceptional service I received throughout the entire shipping process. In particular, I want to extend my heartfelt thanks to Nica, who was truly outstanding in every step of the journey — demonstrating professionalism, agility, empathy, and a genuine commitment to resolving every question and concern with great care. Her efficiency and clarity made all the difference in ensuring that my parcel, shipped from: Forward2me UK
Green Lane West
Preston, Lancashire
United Kingdom — was prepared, processed, and dispatched with full transparency and confidence. Thank you once again for your support. I will definitely recommend Forward2me to others, and I look forward to working with you again in the future. Warm regards,
Fernando Silveira
There was some trouble with my parcel at forward2me UK warehouse, Joyce handled the situation very professionally, and resolved it the best way possible, in my advantage.
Many thanks for the 5 star review. 😊
I've been using forward to me as an a forwarding service for over the past year. I've never had any issues until recently. I received two books sent individually, and when I went to repack them, when I went to repack them, I was given a quote of around €27 after repacking them the package still weighs under two kegs and it was over €47 to ship my package. When asking how there could be such a difference, it took days to get a response and no one was willing to uncombined my Packages. Will be using a different forwarding service moving forward. UPDATE: forward2me did reach out to me and apologize for the inconvenience and also refunded me the cost of shipping for this round. Will continue using them moving forward. I just wish they were more clear on estimates when you go to repack items.
Excellent service for consolidating shipments. Very good website, functional and user friendly. Overall it's expensive with lots of additional charges on top of already expensive courier charges. Customs charges are a complete joke, way above what they actually are. Luckily I didn't fall for that and just paid the import duties at receiver end.
This service allows me to buy overseas from merchants that won't ship to the USA. Reasonably priced and very careful with my goods
Many thanks for the 5 star review. 😊
Kaye's support was great. I was very worried about my items being shipped to the wrong address and Kaye assure me that the issue would be solved in a timely manner.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Kaye❤️
Although it would have been better if I wasn't manually entering the item values, i. E. if the system was able to automatically enter these values, and later for me to review if they are correct
I was very impressed with the care that was given to the combination boxing and packing. Arrived so quickly. Great tracking.
Many thanks for the 5 star review. 😊
I had an excellent experience with Nica from the US warehouse team! I needed help forwarding a bicycle battery package, and Nica was incredibly helpful and efficient throughout the entire process. They made sure everything was handled smoothly and professionally, and I really appreciate their excellent service. Thanks, Nica!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica
Hello, I had a question about my item and reached out to Forward2Me customer service. I was fortunate to be assisted by Nica, who was extremely helpful and professional. She answered all of my questions thoroughly and provided excellent support. Thank you so much!
We're delighted to hear that Nica was able to assist you and provide the support you needed. Your feedback truly means a lot to us, and we'll be sure to share your kind words with her and the rest of the team.
Every part of the package was absolutely save packed. No danger that something will be broken. And I could track the progress in detail. Fortunately I can get the partwork model Shelby Mustang in Germany now. Hence I could change from DeAgostine UK to DeAgostini DE.
Due to this I no longer need your service. If there is again something I want to get from e.g. UK I will order it via "Forward2Me" due to my good experince. Thank you for your service. Best regards, Wolfgang Sutter
Many thanks for the 5 star review. 😊
Ordered a large battery and all went very well! Answers took some days to get (due to workload), but they came and were clear
Many thanks for the 5 star review. 😊
This was my first time using forward2me and I'm completely satisfied. They repackaged several deliveries together into one package, and they did a great job. I will definitely use the service again if needed. Highly recommended!
Many thanks for the 5 star review. 😊
Not a good experience: cost estimate showed 10GBP, increased to 26GBP, ended up around 70GBP. Handling was bad, mandatory repackaging was done so poorly that the parcel service contacted me to provide information that should have been on the parcel to begin with. Overall paid for faster shipping of 2 days but took approx 2 weeks. Do not recommend.
Thanks for the feedback.
We’ve received your wristwatch, however, it arrived in a paper bag, which unfortunately isn’t suitable for international shipping. To ensure your item is protected during transit, we marked it as “repacking required” so it can be properly secured. I understand that you wish to ship with forward2me lite option but because the parcel is optimised this is no longer showing on your end. We dont see any communication prior to shipping.
We’d also like to confirm that you selected UPS Standard Single as your shipping method. This is a more economical option, which helps reduce shipping costs, but it may take slightly longer than express services.
We sent you an email too to further explains.
Customer Satisfaction Team
Really great experience, had some doubts during the delivery process but customer service was really helpful and answered everything really fast. My products all arrived without any problems.
Many thanks for the 5 star review. 😊
I'm very satisfied for the support from Forward2me staff name Wens, USA whse, fast respon and full support when i have some problem with the package containing watch battery. She helps me much. Thank youuuu...
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Wens. ❤️
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your wonderful review for Joyce!^NB