Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around...
Footwear etc. has a rating of 4.8 stars from 1,477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.
We monitor reviews for authenticity
Easy to order, and communication great.
Product is just as described.
I was looking for some specific Aetrex styles and this store had the styles I wanted for the best prices and I prefer to shop local or small businesses instead of the huge "jungle" site. I live in Nebraska but these came pretty fast and were nicely packaged with a personally signed note thanking me for my order.
Great product just like my 1st pair, wonderful quality and my last pair lasted 5 years! So for the price to me that's a win win! Very comfortable and I'm a nurse on my feet soo when I tell you they are great they are
I have lots of foot issues & these are great for not only running! Power walking or just walking around daily!
I returned the boots at the store. Easy, quick. Perfect service.
I've been ordering from Footwear etc for nearly 15 years. I love their service, selection, and rewards program.
It was easy to shop but they don't have all the sizes and the wide or ww... they should have it all for everybody
Ordering was smooth and simple. I was surprised to get my delivery so quickly, but I think it was because I live really close to the warehouse. Overall a good, standard experience
This time I ordered online, but when I visit, the salespeople are always helpful and knowledgeable.
Easy to order and delivered on time great service great shoe
Tried sneakers on but zippers do NOT work! Also color is described as blue but appears to be black so am returning them!
Was unable to get code late last might!
I bought the hobo small body crossover bag which I love.
Easy to order and to purchase items online. Products were as described. Delivery was quick.
Love the personal touch, the careful packaging and communication about delivery expectations
Thought I was getting a unlined boot. Not sure if it was stated. I want these boot for an African safari.
If you want the wrong size shoe, no response from company and no refund despite using UPS return label, this is the company for you.
Answer: Hello Jean, Our transit times vary but range between 5-7 days depending on the destination. As for our return policy we are proud to offer our Easy 30-Day Return Policy: Products in new, unworn condition can be returned for a refund for up to 30 days from the original date of purchase. For shipped orders, this 30-day window begins on the day of order delivery. Thank you Footwear etc
Answer: Hello Jean, Which sandals are you referring to? Please email us at [email protected] or call 858-613-1221 to speak to the Rancho Bernardo store directly to see if they have what you are looking for, or if we need to bring them in from another one of our locations for you to pick it up in Rancho Bernardo. If you prefer to purchase online, you can do a 'buy online and pick up in store' option, but if it's in a store not near RB, it will say it will have to be shipped.
Answer: Hello Ganga, thanks for reaching out! It looks like the Men's Hoka Bondi 9 Drizzle/Downpour Mesh isn't available in the size 7 wide.

