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Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around...
Footwear etc. has a rating of 4.8 stars from 1,478 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.
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If you want the wrong size shoe, no response from company and no refund despite using UPS return label, this is the company for you.
I don't normally shop online. I heard about hokas and wanted to buy a pair. I live in Ephrata, Washington, a very small town, so I had to order this online. My son ordered them online for me because I am not an online shopper normally. This is the first time I ever bought a pair of shoes online. I ordered the wide pair because normally I buy shoes on the wider size. I think they are almost too wide for me, but I have already wore them out and about so I feel I cannot return them. If I ever buy Hokas again I will not buy them quite so wide. I chose this brand because a friend of mine had a bunion removed. The doctor told her this is a good brand. I am 51 years old and feel that it is important that we take care of our feet. Our feet have to carry us. As far as the timeliness, my shoes were delivered in a good timeframe, and I got what I ordered. Therefore, I am pleased with this company and my purchase except I think I chose a pair one size 2 wide. That's on me and not you. Shopping online is a brand new experience for me.
Got two pairs of shoes for much less than I would have paid elsewhere
Placed an order and everything went fine. I just received the shoes and have only tried them on and they appear to be comfortable but I have not worn them for any length of time. They are quality shoes but again I have not worn them outside yet.
Love this app! I had a positive experience! These are beautiful sneakers!
I reached out to Footwear etc. by calling their closest store, by ordering online and by asking a question through their website. Prompt, courteous and knowledgable responses all three times. The shoes are great and, no surprise, the box contained a personal note asking me to reach out if I had any questions.
I thought this can only be a sandal like all others. Once I received it and put it on my foot, I could not believe the instant relief and comfort it provided. If you are on your feet a lot and need comfort and relief from a hard days work, get these! I wear them in the morning around the house and at night when I get home from work. You will not regret it! I have never worn a sandal like this one EVER!
I love doing business with you and I love your sneakers. They are perfect for people who have knee replacements.
Not only does Footwear etc have good prices, the shoes are comfortable. The Revere Naples shoes are comfortable even if you have bunions since they have stretch uppers.
Remonte sandals are so comfortable. All the adjustments this sandal offers makes it a customized fit.
I ordered my shoes on a Tuesday, and they arrived at my door on Thursday!
I have a high arch. I was excited to see that this boot has 2 zippers. I thought that feature would increase my chances of getting the boot on my foot. Unfortunately one of the zippers is only decorative. I can't get the boot over my arch. I could probably force my foot into the boot, but I don't want to struggle with my boots.
Excellent service, great inventory of products and they stay in touch regarding status of your order, a huge plus!
Website is easy to use and shipping was fast, even though it was a major holiday.
It was very easy to order online and have the shoes delivered to the store for pickup.
Shopped online, due to it being the Holidays sizes were limited.
Only Footwear, Etc. had the size and color I wanted. The shoes arrived in two days. Very happy and will definitely order from them again.
I searched for my size and brand of shoe and it came up as available for sale at a very reasonable price - and miraculously, they only had my exact size. What luck! Only, they emailed me the next day and told me they are sorry, but they don't have this model in stock after all. Would I like to apply my credit towards another model? While they did immediately refund my money as requested, they still show up in my search for that model and size shoe.
Answer: Hello Jean, Our transit times vary but range between 5-7 days depending on the destination. As for our return policy we are proud to offer our Easy 30-Day Return Policy: Products in new, unworn condition can be returned for a refund for up to 30 days from the original date of purchase. For shipped orders, this 30-day window begins on the day of order delivery. Thank you Footwear etc
Answer: Hello Jean, Which sandals are you referring to? Please email us at [email protected] or call 858-613-1221 to speak to the Rancho Bernardo store directly to see if they have what you are looking for, or if we need to bring them in from another one of our locations for you to pick it up in Rancho Bernardo. If you prefer to purchase online, you can do a 'buy online and pick up in store' option, but if it's in a store not near RB, it will say it will have to be shipped.
Answer: Hello Ganga, thanks for reaching out! It looks like the Men's Hoka Bondi 9 Drizzle/Downpour Mesh isn't available in the size 7 wide.

