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Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around...
Footwear etc. has a rating of 4.8 stars from 1,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.
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Only Footwear, Etc. had the size and color I wanted. The shoes arrived in two days. Very happy and will definitely order from them again.
I searched for my size and brand of shoe and it came up as available for sale at a very reasonable price - and miraculously, they only had my exact size. What luck! Only, they emailed me the next day and told me they are sorry, but they don't have this model in stock after all. Would I like to apply my credit towards another model? While they did immediately refund my money as requested, they still show up in my search for that model and size shoe.
I was able to find a great pair of Johnston and Murphy shoes below market price!
My experience was fine! I was looking for a certain color and this was where I found it! I went for an actual fitting for hokas and everyone at work raves about them! Well I wore them 9 hours at work and now have blister on back of each heal
My order through anpother vendor was cancelled, so I Googled the tote bag and found you offered at the same price. Unfortunately, a day later, my wife found that same bag from another vendor on sale at 25% off.
Beautiful color, great quality, very comfortable! Love them!
They are so comfortable. I love them. This is my 3 pair.
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
But must of my experience is at the Willow glen store on Lincoln Ave San Jose CA. That store has the must experience helpful employees I have purchased over Thousand dollars this year I enjoy there company great store staff.
Love all my purchases with footwear etc. The Willow Glen store employees are very very knowledgeable and helpful
I have used this many times from your store. Would not use any other product.
Ordered this item and it arrived the next day! I was so pleased!
I have to do a return I hope it's as easy a quick as the order process and delivery was.
It was a very easy process and they delivered very quickly.
The process was simple. Order came very fast. As promised. I love my new shoes.
Quick delivery. Item as described. Comfortable shoe
Excellent! Easy to use the site for purchase and checkout.
Super easy to use and order! Can't wait to get my new shoes!
Answer: Hello Jean, Our transit times vary but range between 5-7 days depending on the destination. As for our return policy we are proud to offer our Easy 30-Day Return Policy: Products in new, unworn condition can be returned for a refund for up to 30 days from the original date of purchase. For shipped orders, this 30-day window begins on the day of order delivery. Thank you Footwear etc
Answer: Hello Jean, Which sandals are you referring to? Please email us at [email protected] or call 858-613-1221 to speak to the Rancho Bernardo store directly to see if they have what you are looking for, or if we need to bring them in from another one of our locations for you to pick it up in Rancho Bernardo. If you prefer to purchase online, you can do a 'buy online and pick up in store' option, but if it's in a store not near RB, it will say it will have to be shipped.
Answer: Hello Ganga, thanks for reaching out! It looks like the Men's Hoka Bondi 9 Drizzle/Downpour Mesh isn't available in the size 7 wide.

