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Footwear etc.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.

Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)

Additionally, we never stop searching for the most comfortable and fashionable footwear from around...


footwearetc.com
Founded in 1986
San Jose, California, United States
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Footwear etc. Reviews Summary

Footwear etc. has a rating of 4.8 stars from 1,477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.

service
124
value
563
shipping
563
returns
2
quality
572
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10,518 reviews

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New York
1 review
0 helpful votes
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Naot boots
December 8, 2019
Updated review

Boots are beautiful and would be a comfortable walking boot but it was too big on me and a lower boot than I wanted. Happy for free shipping
Not happy to pay for return

Date of experience: December 8, 2019

Went quickly
December 1, 2019
Previous review

Went quickly

Date of experience: December 1, 2019
Maryland
1 review
0 helpful votes
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Always a great experience
November 15, 2019
Updated review

High quality merchandise, efficient and polite service

Date of experience: November 14, 2019

Aleady a member
November 7, 2019
Previous review

Aleady a member. Choice and service always excellent

Date of experience: November 7, 2019
Louisiana
1 review
0 helpful votes
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Glad to get!
November 10, 2019
Updated review

I was happy to actually receive this pair of shoes since a size 37 was nowhere to be found locally or on line!

Date of experience: November 10, 2019

Easy
November 2, 2019
Previous review

Easy

Date of experience: November 2, 2019
California
1 review
1 helpful vote
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Well, at first, with regular shipping, it was great and i got my uggs in a day, but then the second pair that i ordered was with SmartPost. That shipment hasn't come yet and i've waited for over 5 days.

Date of experience: July 10, 2010
New Jersey
2 reviews
3 helpful votes
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They carry a wide selection of MBT shoes and often put them on sale. They have free shipping and if you buy a pair full price they throw in an extra goody like a pair of socks or a bracelet. Cool...

Date of experience: April 6, 2010