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From the business
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around...
Footwear etc. Reviews Summary
Footwear etc. has a rating of 4.8 stars from 1,486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.
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I will say that these shoes with elastic and have a soft foot covering are tricky. The size 7 is too large - the sole is too long. But, the 6.5 is a little short on the toes so I cannot wear them for long stretches. But the store and service is great!
The website was easy to navigate; the price was better than I've paid at other sites, and the shoes are perfect!
Happy to find the size and color I wanted!
Delivery was exactly as promised, as was product!
Happy to find the size and color I wanted!
Great selection, easy checkout! Site was extremely easy to navigate.
I ordered a pair of sandals on July 21,2021. I live in Alaska. The shipping information on their website states shipping is 4-8 business days. After many phone calls, they have told me that it will be 4-6 weeks to get my shoes! Would never have ordered from them! No one No-one takes that long to get here. They put them on a barge! That is for large objects not shoes! I would never use them again.
Easy ready to go but did not receive my 10% off offer to complete my order
Easy ready to go but did not receive my 10% off offer to complete my order
Good, easy online shopping experience.
I bought 2 sizes since so few left. Glad I did.
I will return the other side to the store. I'm glad I can do that.
Was hoping to find some other brands on sale.
Clicked on the pictured product and size I wanted, but received a different color and pattern.
Found the product I wanted and checking out was straightforward and clear. Thanks
All good and easy. Found you on the net. Good price, free shipping.
Great shopping but my Birthday reward did not reflect on my account. It was suppose to be good for 30 days. Birthday was june 29th
Great shopping but my Birthday reward did not reflect on my account. It was suppose to be good for 30 days. Birthday was june 29th
On the website It said if I signed up I'd get a 10% discount. I signed up, did not receive a discount code in either text or email, and did not receive it at checkout. Very disappointing that the advertisement was not fulfilled.
On the website It said if I signed up I'd get a 10% discount. I signed up, did not receive a discount code in either text or email, and did not receive it at checkout. Very disappointing that the advertisement was not fulfilled.
Easy to find what I wanted, and love the free shipping.
Easy to find what I wanted, and love the free shipping.
Very easy to use website. Thank you very much. Also the shoes arrived in just five days from California to Baltimore!, despite major slowdown in USPS. Service
Very easy to use website. Thank you very much
Simple straightforward and reliable process. Will do this again.
Shopping is simple enough. I would prefer to get my order before bragging on the experience, so ask me later.
Thank you
Ordering was easy and delivery was quick but expensive.
I didn't have to create an account to orde. Thank you for making checkout so easy.
Website was easy to get thru and I found exactly what I wanted thru google search.
Had 'birthday dollars' that would not apply at checkout. Reported to customer service who applied them for me. Very pleased!
Found just what I was looking for. Could not redeem points though. :(
I like that there's so many shoes selection available... very comfy & wonderful designs
I like that there's so many shoes selections available with wonderful designs
Had what I wanted in stock w/free shipping. Even Merrell's didn't have my size so happy to find the shoe I've been wearing for 20+ years following surgery on both feet.
Had what I wanted in stock w/free shipping
I'm so happy that I found these shoes! I was waiting for a price reduction alert from another website and when I went to order them they were already out of my size.
I'm so happy that I found these shoes! I was waiting for a price reduction alert from another website and when I went to order them they were already out of my size.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members