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Ferns N Petals (FNP)

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Ferns N Petals (FNP)

2.6

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Ferns N Petals (FNP) Reviews Summary

The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
763
value
753
shipping
745
returns
503
quality
722
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Deepika d.
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Highly recommended
August 7, 2019

I have used the service few times and I must say fast service highly recommended. I am going to use this again.

Date of experience: August 6, 2019
India
1 review
0 helpful votes
Follow Pooja P.
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Excellent job :)
August 6, 2019

I had ordered a cake and a gift for my friend. I'm so so happy with the service of ferns and petals. It was on time. And the quality was also really amazing. Moreover, my friend became happy, so do I. Thaaaanks a ton. :)

Date of experience: August 5, 2019
India
1 review
0 helpful votes
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I love you FNF
August 5, 2019

Fist time I send some to my bestie. So I m very happy with your service. It delivered in correct time. And also I suggest to my every known person to use this service

Date of experience: August 5, 2019
India
1 review
0 helpful votes
Follow Debashree B.
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The combos nd offers displayed here r amazing. I was not expecting that the quality of the product and like a cherry on the top the delivery was on time. My friend was very happy to receive the friendship day gift.

Date of experience: August 5, 2019
India
1 review
0 helpful votes
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Good
August 5, 2019

Good service I m happy with, on time delivery. Thank you for being me nd my brother rakhi special. Keep it up nd West wishes to FNP

Date of experience: August 4, 2019
Oman
1 review
0 helpful votes
Follow Vithun T.
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Awesome
August 5, 2019

Awesome Service, I got the Ordered Item On time, I purchased a birthday cake for my wife, She is in India, I am now In Oman, I got a good way to express my love to my wife and wishing her a Happy Birthday... Thanks Ferns N Petals

Date of experience: August 4, 2019
India
1 review
0 helpful votes
Follow Anushree P.
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Plants
August 5, 2019

I ordered money plant & one other plant. They are beautiful plants of good size & health. Wonderful looking pots & speedy delivery. Very satisfied!

Date of experience: August 4, 2019
India
1 review
0 helpful votes
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Best
August 5, 2019

Best way to send our love and gud wishes for long distance relationships.
Loved using this app and best service.
Make this facility feasible in almost every place even in towns..

Date of experience: August 4, 2019
India
1 review
0 helpful votes
Follow deyashini r.
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You are the best ally
August 5, 2019

You had been partners in spreading joy and lotion my behalf to family and friends across India. All of them had been amazed at the flowers cakes and plants you'll have helped to send.

Date of experience: August 3, 2019
Australia
1 review
0 helpful votes
Follow Krishna S.
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I ordered flowers and cake for family as a last minute order. The flowers were delivered on time. The cake could not be delievered on time. I wrote back and their excellent team responded well and delivered an excellent cake the next day. Things can happen- important is what the company does to resolve a situation in a problem, I have been ussing them for more than 4 years. And continue to believe they are the best
WELL DONE

Date of experience: August 3, 2019
India
1 review
0 helpful votes
Follow Shivdas N.
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Excellent, reliable. Good to c that even in harsh conditions the delivery was successfully done in a very short notice. Truly Amazing... Hats off to the service. Really appreciated.

Date of experience: August 3, 2019
India
1 review
0 helpful votes
Follow Mahesh A.
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Exquisite!
August 5, 2019

When the Boss got the birthday gifts... he was visibly awestruck and thrilled! The packaging and the stuff were both exquisite! Thank you!

Date of experience: August 3, 2019
India
1 review
0 helpful votes
Follow Sivakumar B.
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As displayed in website, product was delivered in perfect time, very good, if could add more items then it will be more attractive

Date of experience: August 3, 2019
India
1 review
0 helpful votes
Follow Swati K.
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Thank you so much for delivering it on time despite the heavy rains in Mumbai. Many thanks to the gentleman who delivered.

Date of experience: August 2, 2019
Oman
1 review
0 helpful votes
Follow Dinu T.
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Amazing performance
August 4, 2019

I love fnp because they are giving a good service. If there is any complaint they will sort it out in no time. Totally mind blowing

Date of experience: August 2, 2019
India
1 review
0 helpful votes
Follow Rahul K.
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I've felt it so much easier to express love for my loved ones even when i am unable to let them know that i remember them and love them, No words to express but thanks to FNP.

Date of experience: August 2, 2019
India
1 review
0 helpful votes
Follow Shashwati G.
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I bought a birthday bouquet. It got delivered on time and I was even notified as to who received it! The flowers were fresh. It saved me a lot of effort as I could send a gift quickly through an app, without hassel of any kind. Thank you for keeping it simple.

Date of experience: August 2, 2019
India
1 review
0 helpful votes
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Fantabulous!
August 2, 2019

Amazing variety and delivery options! Good Quality & Timely delivery. I have ordered for self and also as gifts for birthday's outstation. Excellent service.

Date of experience: August 2, 2019
India
1 review
0 helpful votes
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Truly Precious
August 2, 2019

Amazing Experieince with Time, money, value and being precious at Distant places

Thank you so much.

Date of experience: August 2, 2019
Ghana
1 review
0 helpful votes
Follow Vijay K.
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Based out of Africa it was at midnight ( Indian time) I decided to have a birthday gift delivered to my family friend. I am very sure it happened only because of the professional network of FNP

This experience is not the first but in various occasions I had experienced with FNP

Date of experience: August 2, 2019

From the business

Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.


fnp.com
Gadaipur, Delhi, India