FlowerShopping

My husband ordered flowers from this website to surprise me on valentines day. When i didn't receive anything i had to call them to make sure when they will deliver them. I called them 3 times and spoke with 3 different agents all of them saying that they cant track the order and they will give my number to the florist and he will give me the updates and since its valentines day they are busy and they will probably do the delivery at 7 pm. Nobody called me and i didn't receive anything.

: this company is deceptive. The flower delivered do not match what was purchased and they will not issue a refund. I purchased the deluxe arrangement and received an arrangement with little to no flowers for $160.00

I order flowers for my mother birthday. I had them to be delivered on her birthday. When the day arrived I received a call that they were unable to to secure a florist that could deliver my flowers and they have to deliver tomorrow. I was annoyed as they called me mid day to let me know this. They said they were able to to find someone but it would be 10.00 more. I already paid 83.00 for these flowers. Of that 83.00 $20.00 of it was a handling fee. I told them I wasn't going to do that and they said ok we will continue to try and give you a call back. They never called me back but the following day my mom send me a photo of what she got. The arrangement was not even close to what I ordered. The arrangement looked awful and my mother said some of the flower were brown. When I called customer service they reach out to to florist and I was told that they provided their nicest vase and that champagne rose sometimes look brown, and the arrangement was put together tightly. Again the original item I ordered was flowers in a Victorian tea cup. I picked this arrangement because my mom loves victorian tea cups like this as her mother use to collect them. I was offered 20% off my order, which I feel was insulting since this wasn't even what I ordered. When I escalated this I was offered 25% off the total of the flowers, which was basically 14.00. I have learned my lesson and will never use this service again. I would caution anyone looking to use this service. Best best call a flower company that is local.

So what I ordered would have been a beautiful and simple bouquet for my mother's birthday. What was delivered was a messy haphazard looking bunch of flowers that I would by no means call an arrangement. I ordered the premium bouquet and the total cost even with the discount was $103.77 The replacement for the Victorian Teacup was in my opinion an ugly teapot with a big gaudy pink rose on it. If what was sent was the listing photo I would have never purchased it. I ordered the Teleflora's Victorian Teacup Bouquet - Premium "Delivery/Substitution Policy - If the exact flowers or container you have selected are not available we will create a beautiful bouquet with the freshest available flowers. We will only substitute items of equal or higher value." That is laughable, what was sent was a gaudy mess of flowers that looked nothing like the online listing.

I am truly disappointed with my experience.
I ordered an arrangement for a special occasion, trusting the beautiful photos and descriptions on their website. However, what was delivered was extremely small, nothing close to what was advertised. It's very sad when a company doesn't stand by its quality or care about customer satisfaction, especially when customers are trusting them with important moments. I hope they take this feedback seriously and improve their service for others in the future.

Ordered a $60 funeral arrangement. Payment ended up being $90.
Received a call, arrangement was no longer in stock so they sent a "dish garden." I told them to cancel the order. They refused because it was "already in the truck." Never again

Www.flowershopping. Com/Edmonton/Flower-Delivery
Edmonton #1 Florist - Family Owned - Same Day Flower Delivery
Shop Now Delivering Spring Smiles! Seasonal Flowers, Plants & Gifts for Any Occasion. Shop Local! Edmonton Florist Delivers Fresh Flowers Sameday. Family Owned Types: Same Day, Birthday, Love & Romance, Sympathy/Funeral, Thank You, New Baby Reliable, on-time delivery - Google Trusted Stores This is what I googled to find a flower delivery service in Edmonton. Yes it was my fault that after the order was placed and paid for the I noticed about 3 paragraphs down on the confirmation email that the order was in US dollars. They do not have this info on the order page. I contacted them and was told they would not do anything to refund the difference. Of course I will not order from them again.

On your order, be sure to add to Special Instructions: "FlowerShopping. Com and its affiliates hereby agree to strictly comply with the specifications, terms, and conditions outlined in the original order. No changes, modifications, or deviations from the agreed-upon order shall be permitted without prior, written authorization from the client. Any unauthorized alterations by the company or its affiliates will constitute a breach of contract and may result in legal remedies as provided by applicable law." $80+ for I don't know what! Simple order - Deluxe flowers with a specialized vase. Not only was it NOT Deluxe (barely any flowers), but it was also delivered with a plain clear vase. Ordering flowers shouldn't make you feel ripped off and enraged. Unreal. Lesson learned!

TERRIBLE! They delivered a smaller size of flowers to the funeral home, no water on the base and the flowers died. When I complained, instead on them saying, we will replace your flowers for the bigger size which is what I paid for, they refunded small amount. They did not take under consideration that the flower died after two days because their company did not tell anyone that the base did not have WATER. They sat down at the funeral for two days without any water, so they died. I paid over $100 for flowers that did not last. It's unfortunate that companies this big, instead on making the client happy and give them 100 satisfaction, they refused to do so. They keep the money and disregard the complain. So therefore be aware of your flowers and add water. Compare prices with other local stores, as their prices are way too high and not what you expected. Very disappointed.

Horrible. Have not gotten rush delivery 2 days later when I paid for a next day delivery. Now I get a call that it'll be another 2 days. Waste of money and time!

I ordered flowers from flowershopping.com for my mother's birthday. They called the day of the delivery saying the vase I chose was unavailable but they would be delivered with extra flowers for the inconvenience. I got an email late yesterday afternoon saying they couldn't deliver the order and would be delivered the next day. They just called to say they cancelled the order. It takes a lot for me to write something like this but I hope I can help someone else avoid going through the same thing. They grossly mismanaged this order and didn't seem to really care. Please DO NOT USE flowershopping.com.

I ordered a beautiful bouquet of purple roses, with purple filler and purple vase. I even upgraded to have it be extra lush & full.

What was delivered was 1 dozen pink roses with baby breath in a cheap vase.

DO NOT ORDER FROM THIS COMPANY!

Ordered for engagement celebration, was told in a email that there was a day delay in delivery, which is totally fine. However the next day got delayed again and they asked for 23 more dollars after purchase to deliver the flowers. We are now expediting a full refund for this, pretty outrageous. Do not recommend!

Terrible customer service.

Received my order a day late, paid for same day shipping and wasn't refunded the extra fees charged.

Order came, it was completely wrong and looked nothing like the picture (which stated it would be as seen).

Ordered from Ontario and wasn't notified I was to be charged in US currency.
Originally the advertised price was $46, I was charged $134 Canadian. Overcharged.

I reached out looking for a refund as I was very unhappy, and they refused to do anything, including at the very least even refunding me the fee for same day delivery.

These guys are crooks, stay away.

I ordered Valentine's Day flowers in ADVANCE and they called me the day of at the time it was supposed to be delivered to tell me it can't be delivered! And offered 10% off or a refund. WTF FOR $120 flowers! This company has no empathy and I would NEVER recommend getting flowers from here. EVER!

We ordered some sympathy flowers which were not delivered the same day as the order stated and we paid extra for that.
They said the address was out of their area, it is within the Clarksville, Tennessee city limits. This company calls other florists in these areas and gets them to deliver flowers at a cut rate. Customer service is located in the Philippines. Good Luck. Not as advertised. There are truly local florists which are better and less expensive and they do deliver! Not these scammers!

Although flowers delivered were nice, definitely not what I thought I was getting. See the pics! The purple arrangement was what I ordered. Also never received a return call from customer service even after I made a call, talked to a rep and inquired about the delivery status. Just not 100% happy and most likely will never order from this business again.

Placed online order that never arrived. The day after it was supposed to be delivered, I received an email order confirmation. I replied and said it had never been delivered and to deliver it ASAP. Got an email that it was being looked into. Had to call several hours later to find out status. After a few holds, I was told the "designer" it had been assigned to sent late notice that they could t fulfill the order, and it wasn't received in time before I sent my status inquiry, so it wasn't received reassigned. No offer of a discount or anything else to rectify the situation. Meanwhile, my elderly aunt sat with her security gate unlocked all day waiting for a surprise delivery that never came. Shame on you guys. Your customer service (and service in general) sucks. Skip this scam shop.