FlowerShopping

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FlowerShopping
flowershopping.com

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These tips are generated by AI, based on customer reviews from the past year

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FlowerShopping Reviews Summary

Positive Highlights

  • The website offers a wide range of flower arrangements and gifts for various occasions.
  • The business has been family owned since 1910, suggesting a long history in the industry.

Negative Highlights

  • Delivered arrangements often differ significantly from the online photos and descriptions.
  • Customer service is frequently unhelpful, with issues tracking orders and obtaining refunds.
  • After ordering, some customers are asked to pay extra fees to secure delivery.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jan 2, 2026

: this company is deceptive. The flower delivered do not match what was purchased and they will not issue a refund. I purchased the deluxe arrangement and received an arrangement with little to no flowers for $160.00

Feb 15, 2026

My husband ordered flowers from this website to surprise me on valentines day. When i didn't receive anything i had to call them to make sure when they will deliver them. I called them 3 times and spoke with 3 different agents all of them saying that they cant track the order and they will give my number to the florist and he will give me the updates and since its valentines day they are busy and they will probably do the delivery at 7 pm. Nobody called me and i didn't receive anything.

Sep 23, 2025

So what I ordered would have been a beautiful and simple bouquet for my mother's birthday. What was delivered was a messy haphazard looking bunch of flowers that I would by no means call an arrangement. I ordered the premium bouquet and the total cost even with the discount was $103.77 The replacement for the Victorian Teacup was in my opinion an ugly teapot with a big gaudy pink rose on it. If what was sent was the listing photo I would have never purchased it. I ordered the Teleflora's Victorian Teacup Bouquet - Premium "Delivery/Substitution Policy - If the exact flowers or container you have selected are not available we will create a beautiful bouquet with the freshest available flowers. We will only substitute items of equal or higher value." That is laughable, what was sent was a gaudy mess of flowers that looked nothing like the online listing.

Dec 10, 2025

I order flowers for my mother birthday. I had them to be delivered on her birthday. When the day arrived I received a call that they were unable to to secure a florist that could deliver my flowers and they have to deliver tomorrow. I was annoyed as they called me mid day to let me know this. They said they were able to to find someone but it would be 10.00 more. I already paid 83.00 for these flowers. Of that 83.00 $20.00 of it was a handling fee. I told them I wasn't going to do that and they said ok we will continue to try and give you a call back. They never called me back but the following day my mom send me a photo of what she got. The arrangement was not even close to what I ordered. The arrangement looked awful and my mother said some of the flower were brown. When I called customer service they reach out to to florist and I was told that they provided their nicest vase and that champagne rose sometimes look brown, and the arrangement was put together tightly. Again the original item I ordered was flowers in a Victorian tea cup. I picked this arrangement because my mom loves victorian tea cups like this as her mother use to collect them. I was offered 20% off my order, which I feel was insulting since this wasn't even what I ordered. When I escalated this I was offered 25% off the total of the flowers, which was basically 14.00. I have learned my lesson and will never use this service again. I would caution anyone looking to use this service. Best best call a flower company that is local.

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Reviews that mention popular topics
Virginia
1 review
2 helpful votes
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Did not receive what I ordered
April 8, 2024

Ordered a deluxe version of an arrangement off their website of Purple roses, Blue carnations and other flowers. Over $106.00. What I received was 6 purple rose with filler in an arrangement worth about $30.00. I ask that they pickup the arrangement and give me a refund, but they refused multiple times. First pics is order, second is what we received.

Date of experience: April 8, 2024
Pennsylvania
2 reviews
0 helpful votes
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STAY AWAY! BUYERS BEWARE!
April 8, 2024

STAY AWAY!

I placed an online order with flowershopping.com on Friday 4/5/24. By my standards, it was an expensive flower arrangement. Without getting overly personal, suffice it to say, that TO ME, it was an EXTREMELY IMPORTANT AND TIME SENSITIVE DELIVERY. Placing the order was a smooth and easy process. IRONICALLY, since this situation was so critical to me, I elected to engage the services of a Large Nationwide Retailer, so as NOT to run the risk of having something so important to me be ruined by the poor follow through of a small local flower shop. When I placed the order on their website, AT NO TIME was I informed that it was even a POSSIBILITY that the arrangement that I had selected would NOT be delivered on the date promised, which was Friday 4/5/24. Later in the day, I received an email that my order had been cancelled. As soon as I saw the email, I IMMEDIATELY called their customer service number to express my surprise and my displeasure with their cancellation. It should be noted that I used my Debit Card to pay for this transaction. It is my VERY STRONG feeling that a company like this should NOT EVER charge a customer's payment method until it has been determined that the order in question can be PROPERLY EXECUTED in a TIMELY AND PROFESSIONAL MANNER. The bottom line is that I did NOT get my funds returned to me and they DID NOT execute the floral delivery, AS AGREED. In fact, I still do NOT have my funds returned to me AND because of the FACT that I utilized a Debit Card to make this purchase (and that it was nearly ALL of the funds that I had available to me at that time, (NOT TO MENTION THE FACT THAT IT WAS TOO LATE IN THE DAY TO IDENTIFY AN ALTERNATE VENDOR) I was unable to purchase the flowers elsewhere. They offered no REAL SOLUTION to me during multiple follow up phone calls. THEY TOOK MY MONEY, THEY FAILED TO EXECUTE THE ORDER THAT I PAID FOR! THEY STILL HAVE MY MONEY AND THEY HAVE OFFERED NO SATISFACTORY SOLUTION TO MY PROBLEM WHATSOEVER!

LET THE BUYER BEWARE!

Date of experience: April 8, 2024
South Carolina
1 review
2 helpful votes
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Flowers dead within 12 hours
April 4, 2024

Received flowers at 830 pm Easter night when it was supposed to be for Saturday. No florist name, hydrangeas were dead 12 hous later...company is saying we tampered with arrangement. Stay far away!

Date of experience: April 4, 2024
Missouri
1 review
2 helpful votes
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That flower shopping experience
April 3, 2024

I ordered flowers for my lady to be delivered at her job with a rush and never got delivered. Poor customer service, and no number for customer service! This place should definitely be shut down

Date of experience: April 3, 2024
Alabama
1 review
2 helpful votes
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They are awful. Do not use.
March 22, 2024

Ordered an azalea bush for our Aunt's funeral. They sent about 6 carnations and 2 other flowers in it's place. Tried to get in touch with customer service, my mom gave them our order number and was put on hold until the call dropped. Then couldn't reach them. Seem liked they figured my parents wouldn't be at the funeral since they live in Maryland and was needing the flowers delivered to a funeral home in Tampa the following day. Pretty despicable. Charging people a pretty good penny and then delivering whatever the heck they want. Wish I would have seen all the bad reviews before I used this company.
Do yourself a favor, and go through a different flower company! You can see what I ordered and what they sent, not remotely close!

Date of experience: March 22, 2024
Tennessee
1 review
2 helpful votes
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800+ 1star reviews says it all. These people are terrible. Terrible service. Terrible support. Terrible follow up. Terrible experience. Terrible on every level. Have I mentioned that these guys are terrible! Terrible!

Date of experience: March 14, 2024
Israel
1 review
2 helpful votes
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They blew it big time
March 10, 2024

I ordered a pot of azalea flowers to be delivered to my granddaughters specifically on March 9th to mark the 100-year anniversary of a special family history event. Yes. You read right. 100 year anniversary. It had to be azaleas and it had to be March 9,2024. They failed to deliver. The flowers never came at all!
I will not be around one hundred years from now to mark the 200-year anniversary.
I have a bitter taste in my mouth of a great disappointment.
I will never ever order from them again.

Date of experience: March 10, 2024
Maryland
1 review
3 helpful votes
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Order with caution
February 29, 2024

Flowers for a Birthday were never delivered after the order was confirmed.
No one had bothered to inform that no delivery will take place. Can you imagine sending flowers for a Birthday, paying for them, family waiting and nothing comes.
Horrible customer service.

Date of experience: February 29, 2024
New York
1 review
0 helpful votes
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They took advantage of a 97 year old gentleman and military vet who only wanted to purchase his wife flowers for Valentines Day. He ordered the premium arrangement and they sent the standard / as shown arrangement. I was guaranteed via two emails and via phone by Customer Service that his arrangement would consist of more flowers. Not only was that NOT the case, they sent different colors. When I complained, that evening (a few times), they went online and actually changed the color of the flowers from burgundy to orange and revised the description and blocked me from their site. Who does that? Talk about having too much time on their hands. Look at their review on the BBB website. DO NOT GIVE THEM YOUR MONEY. Order directly from a local, established florisist.

Date of experience: February 17, 2024
Pennsylvania
1 review
0 helpful votes
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Not befitting for our Nanny
February 17, 2024

Peaceful Garden spray for funeral, ordered deluxe version, although the arrangement was somewhat similar to picture it looked like near half the flowers were missing, very sparce in actual number of flowers and fullness esoecially in center of the arrangement. It looked cheap. I was somewhat embarrassed. Out of respect, I did not take a picture of what was delivered for proof, inappropriate for me to do so, as it was placed beside an open casket during the visitatation & service.

Date of experience: February 17, 2024
Colorado
1 review
0 helpful votes
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Let the pictures tell you everything you need to know! This business is a rip off! And the only offered me 20% back for their colossal mistake!

Date of experience: February 16, 2024
North Carolina
1 review
2 helpful votes
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They f***ing SUCK!
February 15, 2024

First of all the customer service representatives are ghost, you can not and I mean can not get anybody. My arrangement looked so freaking cheap, I swear I could of made something that looked a thousand times better than that and more expensive. They charged me for 6 balloons but only delivered 2. My flowers were not at all what I ordered. The color was completely different. If your looking a a refund you might want to dispute it with your bank because you will not be getting it from these con artist. 0 out of 10 do not recommend.

Date of experience: February 15, 2024
Texas
1 review
0 helpful votes
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DO NOT USE THIS COMPANY
February 15, 2024

DO NOT USE THIS COMPANY! I ordered flowers for Valentine's day weeks in advance and they simply emailed me the day AFTER to apologize for not being able to fill the order. The customer service is atrocious. STAY AWAY from this company if you actually need flowers for any occasion. I called 9 times Valentine's day to see when they were being delivered and they continued to say they would let me know. Please do yourself a favor and use a different company

Date of experience: February 15, 2024
North Carolina
2 reviews
0 helpful votes
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SCAM!
February 15, 2024

What they advertise on their site is not what you will receive. I paid $128 for flowers that looked like total crap. What a scam, untrustworthy and a huge ripoff! Pictures are of what they advertise and what they sent. What a joke!

Date of experience: February 14, 2024
Georgia
1 review
1 helpful vote
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Where's my flowers/refund
February 13, 2024

I ordered and paid for a delivery for 2/8/24 received an email stating they don't deliver to this area after acceptingu payment it has been a week now and I can't get through on the phone and I've received no reply about my service or my money.sometimes I'm a lil understanding but this was fory daughter who I haven't seen in 8 years for her birthday and I'm trying to rekindle a relationship so here i am again looking stupid and i can't get her anything else because I haven't gotten my money back wtf I promise I'm about to call bbb

Date of experience: February 12, 2024
Iowa
1 review
0 helpful votes
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Do not waste you money!
February 9, 2024

Ordered these for a friend. Was delivered timely. When I received the picture of the arrangement I was heartbroken. The arrangement barely resembled what I ordered. It was messy, sparse looking, roses were cut way higher than the other flowers and were flopping over, and there was random foliage in there that was not in the picture. Reached out to the company to tell them I was dissatisfied and even sent pictures. The response I got was you get what you get essentially. Also paid $96 for this.

Date of experience: February 9, 2024
Louisiana
1 review
1 helpful vote
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Garbage
February 1, 2024

Honestly wish i could give zero stars. Purchased rush delivery for before noon and was contacted around 4pm stating they were unable to deliver due to some error that could not be addressed until then and now all the drivers were gone for the day. Why would this mistake happen if the flowers were supposed to be delivered by noon? Wouldn't the mistake or error be able to be corrected had i been contacted at that time instead of the end of the day of their business hours? I could care less about the 75$ refund of my money, the principle is that they ruined what was supposed to be a nice surprise for my mothers birthday who lives out of town. What a garbage company with no respect or appreciation for people who spend money. I should have known better than to support some company with the most minimal contact information. 10/10 do not recommend to anyone.

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
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SCAM
January 21, 2024

SCAM. They charged my card 4 times and never delivered the flowers. Customer service hasn't gotten back to me 3 days have gone by.

Date of experience: January 21, 2024
Massachusetts
1 review
0 helpful votes
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So ridiculous
January 20, 2024

Ordered flowers from here for my friend after she had her new baby. They were supposed to be delivered to the hospital the next day. The next day I get a call that they couldn't be delivered because the duck vase was missing a pink hat, but they could still send it with a white hat. Sure not a big deal. Claimed they could absolutely get it to her before she was discharged from the hospital the next day. My friend is discharged the next afternoon and I haven't heard anything. So I call her the next day (it's now been 4 days since the initial order) and she never got them. I called the company directly and they said it had been delayed again, but wouldn't say why this time. Clearly never intending to let me know apparently! Now I give them her home address since she has left the hospital and they offer an upgrade which I accept. An hour later I get a call saying that they no longer have the duck, but they can do an elephant. However, they claim that the elephant would be an additional $40 charge. Excuse me?! Why do I have to pay extra for all of your mistakes, couldn't that be the upgrade. No, I'm told only a manager could make that call. So I ask to speak to a manager. Of course there isn't one there today, how convenient! My only other option was to cancel my order. Which of course I did. This whole process was stressful and unprofessional. I'm hoping I get my money back, but have a feeling the whole thing was a scam and they are an awful and horrible company. Save your money and stress by looking else where!

Date of experience: January 20, 2024
Michigan
1 review
0 helpful votes
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Not delivered on time, although charged for it
January 17, 2024

Paid for same day delivery. Was not delivered same day. I've called and received no response about the status of the order or a refund for same day fees.

Date of experience: January 17, 2024