FlowerShopping

I recently placed an order with this company with high hopes for a special occasion. However, my experience turned out to be an absolute nightmare from start to finish. I placed the order on 12/29, expecting a delivery on 12/30. Did I receive it on time? Absolutely not. The delivery was delayed until 1/2, completely ruining the intended moment.

To make matters worse, the item I ordered was a cymbidium, but what I received was a sad-looking phalaenopsis that was half dead, dumped unceremoniously in a cheap tin can with a price tag of $3.99 still attached to it. It was evident that no care or attention had been given to the arrangement or presentation. It felt like a blatant scam, taking advantage of unsuspecting customers.

I attempted to contact customer service, but to my dismay, they were completely nonexistent. No response to emails, and when I had the audacity to call, their so-called "help" was utterly useless. It's as if they purposely ignored their customers, leaving us in the dark with no resolution or assistance.

I cannot stress enough how disappointed I am with this whole experience. This company has proven to be untrustworthy, providing subpar products and an abysmal level of customer service. Save your time, money, and special moments by avoiding this company at all costs. There are far better options out there that actually value their customers.

Flowers were never delivered. A week after the date, they said that they could not deliver. Awful!

What I ordered versus what I got $105 for a $10 basket of bad fruit. I was extremely embarrassed when my recipient got the order.

Wish I could have gotten what I paid for but instead I got a different basket with different colors and no bird/nest. This last minute substitution was done too late for me to cancel and had to get a replacement. Take the substitute offer or your Mom gets nothing. No discount, no consolation. Take it or leave it.

I ordered flower as a get well gift. The first picture is what I ordered, and the pumpkin picture is what was received. The plastic under the pumpkin vase is there to collect the water coming out of the vase. I paid $57.02 including the delivery fee. The flowershopping.com could not have the corrected flowers delivered, At the end they gave me $5.00 off.

This is the worst floral delivery experience I've ever had. I ordered $220 of flowers, but what my friend received looked nothing like what I ordered. So upsetting because her mother passed away and they were meant to cheer her up. When I reached out to the company, they really didn't care at all. They said the arrangements met their standards. So, that means what they advertise on their website is just false because they really have no intention of insuring that customers receive quality products. I have pictures, but they are not formatted to be uploaded. Very disappointing. Definitely do yourself a favor and find another florist. You will be disappointed with this one.

Xtremely Disappointing Experience with Flowershopping.com I recently made a purchase on Flowershopping.com, and the experience was beyond disappointing. I ordered a DELUXE flower arrangement for $170 as an apology and a request for my girlfriend's parents' blessing for our marriage. The online image portrayed a luxurious bouquet, primarily composed of roses, but what was delivered was a far cry from the promised product. The actual bouquet contained only three roses, alongside noticeably cheaper and wilting flowers. It not only fell short of expectations but was a source of frustration, embarrassment, and upset, especially given the significant occasion. Adding to the disappointment, the delivery was also severely delayed. When I reached out to the flower shop to address my concerns, I was directed to send an email with attached pictures of the delivered flowers. However, the response I received was disheartening. The flower shop claimed that somewhere on their website it states, "if the flowers chosen are not available, other flowers will be used." Regrettably, I never came across this disclaimer during my purchase. This lack of transparency and the failure to take responsibility for the subpar product and service is unacceptable.

I strongly advise AGAINST purchasing from Flowershopping.com, as my experience felt nothing short of fraudulent. Save yourself the frustration and choose a more reliable and reputable flower provider for your special occasions.

Received a very poor-quality floral arrangement as a gift through this service. The flowers which were of random, uncoordinated colors were very poorly presented in a vase that had blue and white plastic flowers glued to it, two of which fell off in a few hours. The water in the vase was tinted blue. The entire thing looked like a child's school project. I was handed a plain yellow envelope on which my name was scribbled, and inside was a plain yellow card with a message scribbled. There was nothing to indicate what service was responsible for sending the flowers or what local florist was affiliated with the service. Less than 48 hours after receiving the flowers, several flowers are dropping their petals. When I called the service, they would not identify the local florist provider, nor did they seem interesting in hearing my concerns. If you are considering using this service to send flowers, I would STRONGLY recommend you reconsider.

They promise same day delivery, I did not get that.

I phone to cancel which they told me that they did cancel it. They did not because apparently it was already out for delivery.

I tried contacting them over the phone and couldn't get them multiple times so I emailed. I got no response.

When I finally got a hold of them they complained that I didn't contact them sooner (which I did and got ignored) and that they said they couldn't give me my refund that they had previously said they would.

The person I spoke to on the phone was rude, consistently spoke over me, and hung up on me.

If I could give negative stars, I would. I ordered flowers for same day delivery. As the day progressed, I began to get nervous about the status of my delivery and decided to call the number provided. I received an automated message informing me that Customer Service was closed for the day and closes at 4pm PST. This call was made at 2pm EST. This led me to send an email to inquire about the status of my order. I received a response the following day informing me that they made substitutions to my order that, "are similarly beautiful to what you have requested." The email further promoted me to reach out to them if I had an issue, which I clearly did. I once again attempted to contact customer service via the phone number provided, but I reached the same result. I then followed up with an email advising them that I was no longer interested in the flowers, as the day that I ordered them for had already passed, and I no longer needed the flowers as a result (hence the same day delivery). I received a response several hours later informing me that the flowers were already on the way, and that they were on the way before the cancellation was requested... They were still charging me the same day delivery fee for flowers that did not arrive the same day, that I did not actually order, and then claimed they already sent them, so I could not get my money back... Great job, guys.

First Issue - Flowers did not look like the photo or description of the flowers. Completely different!
Second Issue - Flowers died in 3 days after delivery.
Third Issue - Contacted company and received the below response:
"Our florist is unable to assist in this complaint as they cannot control the environment the flowers are delivered to. Once they leave the shop and get delivered there is nothing our florist can do to maintain the health of the flowers. We appreciate your understanding." Well I didn't have an understanding so...
Fourth Issue - I contacted them again and sent pictures, A few weeks later they sent me an email
Giving me a "15% credit back off product price" which was $5.53. My flower order was $36.95, and
Was overall $59.21 with delivery. I will never use them again.
I would have attached the photos of the flowers and the confirmation letter but I cannot get them to transfer to this site.

I ordered a beautiful arrangement based on the photo. What was delivered was not even close in value or appearance. I was so embarrassed. This is the last time I will be ripped off. Their customer service is nonexistent.

I have used this vendor for numerous flower deliveries and have yet to learn from all of the issues I've had with them. This most recent order will be my last. This order, they failed to deliver flowers and balloons on my wife's birthday. I called customer support, in attenpt to track the delivery. The gentleman was smug and of zero help besides stating the actual florist will call me tomorrow. Don't waste your time or money. Find an actual local florist and have them deliver. Do not use flower shopping.

I hope at least one person is saved from a terrible experience.

Ordered an anniversary gift for my wife. Planned to have it dropped off during a special day at her job. Put the order in early and got my confirmation. 4 hours later I got a cancellation saying they don't go to my area. Hmmm if you don't deliver to my area then it should say that when you put in the zip code for delivery. Guess what with what is going on, now my wife doesn't get an anniversary gift. But why would they care doesn't affect them! I will never push business to them nor would I ever think about trying to use them again.

I ordered an arrangement for my mother's 83rd birthday to be delivered the next day. Paid the rush delivery fee. I received a phone call at 4 p.m. the day of the delivery that they could not locate a vendor and the arrnagement would not be delivered until the following day. Now we are at 2 days since the arrangement should have been delivered, and nothing! No phone call or anything. After being on hold for 15 minutes, customer service is a joke. They are no help. I cancelled the order and involved my banking institution regarding the charge for a product never received.

I ordered flowers to be sent to the cemetery that my wife is buried at. It was for her birthday. Was told that since late in the day there would be an additional fee. I agreed and was assured it would be delivered.

Subsequently was told it would be delivered the next day after the assurance it would be delivered on time.

The next day and I got the following
"*******@flowershopping.com <*******@flowershopping.com>

11:04 AM (1 hour ago)

To me

We apologize as we are having trouble processing your order. We no longer have a florist in our network to service the delivery area. We were able to locate a florist to deliver however because they are out of our network they are requesting additional funds in the amount of $33.06. We are able to cover $10.06, so we would need an additional $23.00. Please advise if you would like to proceed."

After taking the order, assuring me of delivery, telling me that deliver will be the next day they then say they need a lot more money because they shouldn't have take the order in the first place.
If getting flowers sent on time with no scan to get more money is important to you see what happened to me.

I ordered flowers for my girlfriend on her birthday and I was really excited for them to get there at her office yet an hour goes by after they were supposed to be delivered, then another hour, then another hour… to the point where I reach out to them and they say "we can't get you through to the florist. I will send you an email shortly." I called three more times after no email about the delivery and they say the same thing to the point where I realize that they had no intention of sending any flowers nor do they have any florists that they actually work with. I immediately had to call my bank to dispute the charge because I realize that this company is a scam. Do not use any expense.