FlowerShopping

Family death, ordered early Thursday for an 11AM Friday funeral. NO PROBEM could get it today!
On funeral day NOTHING arrived. Later in day they called and said they couldn't service the area: SAN DIEGO CA. I asked for refund and appologized to the family.
Never will use them again.

Wish I could give zero stars! I've never wrote a review good or bad for anything but I couldn't let this go. F*** this place! They let me purchase an arrangement that wasn't even available on a Friday for Sunday. Got an order confirmation saying everything was good. Tried to reach somebody all day Sunday during they're 9:00 to 2:00 supposed weekend hours once I realize my order wasn't on the way, sent emails, couldn't get a hold of anybody. Only contact I received was a computer-generated response saying your order is unavailable at 530 later that day. Completely f***** up my one year anniversary plans! $165 for flowers is ridiculous as it is. And of course the money was pending so I couldn't go out and find a substitute. First and last time ever trying to have flowers delivered. Worst customer service ever because there is none. Hours of operation are all b*******. And they clearly don't give a f*** about their customers. Go to your local florist for flowers. Lesson learned. Oh yeah it's now Monday tried calling at 3:30 to have my order refunded after I got out of work and again their hours are supposed to be until 4:00pm during the week. And nobody available! Let's see if I ever get my $165 back. Again F*** THIS PLACE!

Two days after a gift to a very dear friend was supposed to have been delivered, I got an email notification from the company that says they do not deliver in that area. They let me put in the address, select a delivery date and pay for the item without the system identifying that they could not deliver to this area. I received an email confirmation for my purchase so had no indication from the company that there would be any problem with the delivery of this gift.

Please let your friends know that they should not use this site. This was such a disappointing experience and it feels like no one at this company cares one bit.

I ordered a gift basket for my best friend on September 8th. The delivery was supposed to be for the next day (the 9th). I paid an additional fee for a Saturday delivery. I received an order confirmation email almost immediately after I made my purchase. On the day of delivery, as the day started passing by, I tried calling the company (starting at 2 PM) to get a delivery status. The customer service line does not have access to delivery information so the only thing they could do was to take my telephone number and pass it to the florist for a return call. There is no place on the website for a delivery status update, you can only get it by calling. I ended up calling 3 times on the the day of the gift delivery. I was trying to get a call back to see if my gift had been delivered. I did not want to call my friend because it was supposed to be a surprise. No one called me back that day and I did not receive any email communication in regards to the delivery. I called twice on the next day (the day after the delivery was supposed to happen). On the last message, I let the customer service agent know that I was going to be disputing the charge. Again, no one called me back.

The customer service agents are very nice. Unfortunately, they have no information in regards to delivery status. They took my information and were very nice. They even told me they were putting an urgent status on my request for a call back.

I received an email notification today on the 11th (2 days after the delivery was supposed to take place). Here is what the email notification said" Dear XXX We are unable to fill your order for XXX. We apologize for any inconvenience this may have created, but we are currently unable to provide delivery in this area. A full credit will be issued to your account and you may contact us if you have any questions. Again, we are very sorry for any inconvenience this has caused. If you have any questions, reply to this email or contact us phone toll free at *******828. We are here for all your customer service needs Monday thru Friday from 8am to 4pm PST and Saturday from 9am to 12pm PST. Please have your order number ready if you contact us, your order number is *******.

The credit is nice, but it does not make up for the fact that the system for ordering cannot determine if they can deliver to a location. I guess you are just supposed to take your chances and hope for the best?

I purchased their premium (the most expensive) for this arrangement. On other flower sites i've used in the past (i didn't this time because they didn't deliver to the town i needed) they change the image for the pricepoint so you know what to expect - flowershopping didnt. Either way, the most expensive option SHOULD look as identical to the picture as possible right? I sent them an email stating i didn't receive what i paid for along with a zoomed in image of the memorial pic my family sent me (since i couldn't be there), and they complained they couldn't make out the one lilly, couple of roses, no daisies or statices, and obvious blue carnations, that i need to send them a better picture... I'm just so heart sick. Don't use these guys if the flowers matter - there's no reviews on their website, no ability for community to post on their fb, scammer rating and bad BBB. I should've just venmo'd money to my family to get something worthwhile (which everyone buying in town was more than able to find at the same price, so no excuse for the local florist who did the arrangement).

I bought a large peace Lily in a basket supposed to be blooming for my best friends Father's funeral, what I got was a small plant which sat on a desk not blooming and I paid $115.95 for it. They refunded $13.50. The florist they used got a receipt for a small plant which they said would cost about $60.00. DO NOT ORDER FROM THESE PEOPLE!They will only communicate through email and would Not talk to me on the phone. You be the judge of what I got and what I paid.

I WILL NEVER again purchase or recommend FLOWERSHOPPING.COM to my colleagues, family members or friends. I recently made a special birthday purchase this is past August 2023, and when the recipient received the flowers, they were wilted, discolored as well as dry and it looked absolutely nothing like what I ordered from their website. It was very embarrassing when this person opened the flowers in front of everyone to find the flowers the flowers in the condition they were. When I first contacted a representative in customer service from FLOWERSHOPPING.COM, they were not accommodating AT ALL. People work hard for their money, and it is offensive when businesses take advantage of people when they already received your money. They initially extended what they call a curtesy discount of 30% then recanted and offered a 15% discount via email. Just to think, I was willing to accept a new flower arrangement, but that was not extended. I will not accept anything less than a 50% discount or a FULL REFUND IMMEDIATELY. If this is not resolved, I will post on every SOCIAL MEDIA PLATFORM as well as contact an attorney. It is the principle and the lack of Integrity at this point.

SCAMMER COMPANY! I feel scammed because I spent several hours shopping for a unique floral arrangement for my daughter's birthday. When I finally found the perfect unique floral gift, a floral "birthday cake" I expected to surprise my daughter with this unique floral "birthday cake" and was so excited!
This company substituted their choice of flowers & delivered their choice! I was so disappointed & dissatisfied that I asked for a refund. This company does not refund money but instead gives percentage credit which is disappointing. DO NOT BUY FROM flowershopping.com if you expect for your recipient to receive what you ordered!

Ordered a rush delivery for a birthday. It arrived two days late. Was promised an upgrade for their error, the upgrade was...an extra balloon. Some upgrade. Not worth the money spent

They scam people out of money, and their customer service is NEVER open. They don't return calls or deliver flowers!

Ordered for same day delivery plus rush pay before 4pm. Never heard anything again till I reached out. The next day offered a free upgrade so I just cancelled. Not very reliable wouldn't use again!

My mother from out of state ordered flowers for my birthday that never showed up until a whole day later and they didn't even bring the right arrangement, the flowers looked like they were just bought and quickly put together. Also when we cancelled the order cause of the Terrible service they drove to my house to pick up the flowers… AWFUL COMPANY 0/10 recommend do no waste your time. The pictures show what I ordered vs. what I got. TERRIBLE

False advertisement / scam.

The bouquet that was sent looked nothing like what I ordered. The type of flowers, the vase, the style, nothing was what I ordered. It was not simple substitution. It was false advisement. And the customer service number is not working and emails go unanswered.

Never received the flowers and customer service never got back to us. Called them 3 times and emailed them 3 times. Totally screwed up my special occasion.

Ordered flowers for same day delivery. They called me at the end of the day saying they wouldn't be able to deliver that day and asked if I was willing to have it delivered the next day. It was a special day and they said as an apology they would make it extra special. So instead of cancelling the order I agreed to the next day.

The flowers were delivered the next day, but nothing special was added. Just the same order I ordered. And no response from the email I sent. Not impressed

Was excited that I could order same day shipping, even had a before noon fee. Saw later that they sent an email to cancel it because it couldn't be delivered. Why let me order it then? Why not a call? Email said I could reply but it came back as undeliverable. Really disappointed as a first time customer.

Stay away! They do not have control over the shops they have contract with so your order is at the mercy of the shops. This is the second incident with this company and I will not use them again. My order was delayed more than 24 hours even though I did a scheduled delivery. The flowers that were delivered were not even close to the picture (I understand that it depends on the availability of the store but at least it should look similar). The only thing in common was the color. I ordered deluxe size and instead, smaller than regular with cheaper flowers were sent. If this was a one time incident I would not have complained but this is unacceptable. Quite disappointed.

One month ago I ordered a birthday flower arrangement for an elderly friend. At that time my order was paid for and confirmed for a delivery date of 8/13. Two days ago I was advised that this delivery was unavailable but for an additional charge of $15 they could make it work. They processed a refund for original order which I have not received and didn't accept the requested additional $15. So there will be no flowers for an 85 year old woman and still awaiting a $60+ refund. Beware and do not order even a single flower from this company. I'm contacting their local BBB to report this experience.

I ordered same day delivery flowers for a special occasion. They never delivered that day. I called to find out the status late afternoon and was promised a call back which never happened. I called again the next morning and was told they would be delivered and the order upgraded since they were not willing to give a partial refund. Then still no delivery so I called AGAIN only to learn they couldn't fulfill the order. These people should not be in business.

I ordered the Telefloral's Premium Blushing Beauty. It was for a birthday. It wasn't delivered at the time requested, and the order looked nothing like what I asked for. The first picture is what I ordered. The second picture is what the recipient got.