FlowerShopping

I had a very bad experience and even worst customer service experience with this company.
First they sent a totally different basket than the one I ordered a miniature condensed version of it!
Second, they totally misspelled the guest names as well as their newborn name, Joseph How can you misspell Joseph? A total embarrassment!
I called to complain, the rep promised to send the correct one but they didn't deliver! I called again, they changed the story! They said the misspelling is due the exclamation marks entered which is a lie, second they said they sent the downgraded version and they will refund a small fee for the difference!
Horrible and inconsiderate service and excuses! Here is a photo of the actual gift card that they retyped and is supposed to read "Welcome to the world Baby Joseph! Can't wait to meet you!"

Stay away from this company and save yourself embarrassment and trouble!

This company is a scam. They will tell you the computer system lost your order. I placed an order on 4/9/2015 for delivery on 4/11/2015. I called on 4/10/2015 to confirm that my order would be delivered. Oh yes we have your order etc etc. On 4/11/2015 I called too see why order had not been delivered. I was told we will get back with you. NO CALL BACK. On 4/13/2015 I called again, customer service said we don't know whats going on. On 4/14/2015 I received a call. Oh we had computer problems, really? This is the worst company for flowers ever.

I am very disappointed with the service of this shop. I ordered a Ravishing Red's Bouquet for my girlfriend… with taxes and transport the price was over $80. Guess my surprise when I saw that my beautiful short square bouquet of red roses had been substituted by a vulgar high cylindrical aleatory mix of white/red carnations and daisies with some very few roses around. NOT style at all, cheap bouquet. I would expect that, if there is not availability for the enough red rouses required for the bouquet advertised, they can mix with other kind/color of roses… or may be other different flowers but respecting the squared shape and color-design of the bouquet. My order and the received bouquet are not comparable at all in quality/design. It looks like here you pay the money and they do whatever they want with it, and not for the better as they claim. I asked several times for a second delivery of the bouquet that I paid (of course now free of costs) but it was impossible. I would not recommend this shop if you care about what you buy to your lovers.

I was highly disappointed with the $45 bouquet that I ordered online. The picture of what I ordered was a full bouquet with many blossoms, but the bouquet that was delivered was drastically different. The bouquet was at least half the size and instead of being delivered in a vase, it was delivered in a paint can.

I contacted the company and received a quick response... the overall message was... I could get a full refund, but the florist would need to go back to my friend's house and take the flowers back. Or I could try for a partial refund.

I decided to forget it. I didn't want my friend to be punished for the terrible arrangement that was delivered. This would have been ridiculous as the flowers were 6 days old AND it wasn't my fault or the fault of my friend who was going through a very rough time... I will never shop with this company again, so the partial store credit would have been useless.

There are many much better flower shops available. My suggestion would be to try somewhere else and do not buy from flowershopping.com

I have never had such a horrible experience ordering flowers. Customer service? You have none! I ordered a funeral arrangement on Saturday, July 26. I specifically asked the representative if she was sure this order would be delivered on Saturday or Sunday, as I had called another flower company and they said they could not find a florist in the area that was open. She PROMISED me that they would be delivered! I assumed your company would ship them from somewhere that was open, I even asked her "are you sure?" and she said yes.
Then I get a call on Sunday, on my way to the funeral, that the delivery was not going to happen. Very embarrassing for us, as our families were not represented. This is totally unacceptable and your company should have offered at least a half price discount for such a fiasco! It would be different if the representative would have said, "it may be Monday, or I cannot guarantee the delivery" but she assured me that it would be delivered as promised! On Monday, I talked to a very rude representative that even said she was a manager and all she offered at first was to take off the delivery charge of $16.95. I told her that was not enough for missing an important deadline, this was a funeral! She then offered $25.00, this order was over $100.00 including the delivery fee. What an insult! You call this customer service? Then, rather than calling me back and trying to resolve this issue with a proper solution, she CANCELS the order completely without my permission! I had told the recipient family that the flowers were on their way and they WOULD be delivered Monday. Embarrassed again! This was an error on your part entirely and the way you have handled it is appalling and unacceptable. I will post this customer service experience on your website, Yelp, and any site I can unless you resolve this matter in an appropriate way.

I have used this company five times this year to send gourmet baskets to my father after having had a bad experience with another internet flower/gourmet basket vendor. He always gets the basket and without fail, is thrilled. Fruits are always fresh, goodies are always high quality. I like this company because they email you when the basket is delivered, so you don't have to track it yourself, and they give discounts for return business.