FlowerShopping

Wish I saw these reviews before falling for their paid ad placements on google. Total scam. I paid for rush shipping to the easiest address to find in Denver, then at the EXACT time cutoff to the minute for rush shipping I get a voicemail from the driver (matthew) saying he cant find the address (it is a residential house in Cheesman Park) and to call him back. Best part is he calls from a spoofed number that says it is disconnected so you CANT call him back. He also leaves the same voicemail for the recipient, and ruins the surprise. THen I call the company, wait on hold for ten minutes, and then THEY cannot get a hold of the driver, either. It is very clear that Matthew just wasn't going to make it on time and never even tried to find the place, and instead ruined my surprise to cover his ***. Now they're saying they'll deliver before 5PM (doubt it). What a romantic surprise: "hey honey, cancel your plans for the day and sit on your *** waiting for the flower man... because I love you."

I can't even give them one star. Ordered flowers before the 3pm. Cut off time. About ten minutes later get an email to contact them asap... call them back. Get told they need another 11 dollars to finish the order cause They had to go out of network. I'm fine. Get another call the florist delivery truck was in an accident and they have no one to finish deliveries. So they would take half off the delivery few and they will be delivered first thing the next morning. Ok. I call back the next day at 2pm... my flowers still have not reached the destination... will not be ordering again.

Very bad experience! The basket that was sent to my friend for her birthday was NOTHING like what I saw when i made my purchase. I called, sent an email, had to make two follow up calls with a lot of hold time before being offered a %15 refund as well as a refund for the balloon that I ordered which was not sent. Not only did her flowers not get the WOW factor that I was going for, I was embarrassed by what was sent to her.
After informing them that I was not ok with the 15% refund that was offered, the customer service agent informed me that that was the max her supervisor approved but she would take it upon herself to go up to 20%. I stated that that is still not acceptable for a basket I could have purchased from WALMART and not a professional florist, and asked to talk to the supervisor. There was nobody else available to help me and they were suppose to call me back. It has been two days now and still nothing. Poor customer service on the part of flowershopping.com.
I am giving them two stars instead of one only because she did receive something...

First, there are 4000 google reviews on this company... 1100 are 3 star or less! That is to say 1 in 4 customers will be disappointed. I sent flowers to my mom for her birthday. Even though ordered in advance they did not arrive on time. The flowers were not arranged at all, were all cut to the same height, no greenery as expected and thrown into a cheap glass vase with a cheap ugly bow, definitely not what I ordered! Nothing like the online picture I ordered! Customer service though pleasant on the phone apologized and said they would upgrade because the delivery was late. Didn't happen. I sent them pictures of what was received, they admitted it "wasn't arranged and possibly cut too short for the vase" so offered a 20% refund... about $8! Very disappointed! Best to go call local florist in the delivery area and talk with and order from them directly. Forget this online middleman garbage!

I was so heartbroken to see the "arrangement" for my dads funeral. I could have bought a bouquet at the grocery store and it would have liked better.

Please, save yourself the embarrassment and run fro them as fast as you can.

I sent customer service an email a week ago and have yet to hear a word from them. Then to top it off, they say on their site not to send another email or they will drop your original email to the bottom!

This was the worst experience I've ever had with any purchase I've ever made. I was told the flowers would be delivered the next day. Excuse for no delivery was the house looked abandoned. I called, gave a second home number and even gave them the recipient's cell number. I told them definitely no homes were abandoned in that area. That's the only time they contacted me. I had to call 3 more times. No apology from them. When I told them to cancel the order, I was told only the manager could do that. I expressed my disgust and hung up. It took 4 days for the delivery. Disgraceful business! I wouldn't even give them a 1 rating more like 0.

DO NOT ORDER FROM HERE - they didn't even attempt to deliver my flowers on the day they were supposed to. They did contact me to tell me the florist could not prepare the bouquet for the price I paid so I had to agree to pay more. I did as it was a very special birthday. When the flowers were delivered - it was a bouquet of carnations (I ordered roses). Only carnations. I paid almost $70 for a bunch of carnations. I contacted customer service many times (16 emails back and forth). They offered me $12.00 and didn't even acknowledge the delivery issue and kept saying "the bouquet was filled to the correct value". Such BS. DISGUSTING CUSTOMER SERVICE.

ABSOLUTELY HORRIBLE EXPERIENCE! Do NOT use them. I scheduled flowers 5 days ahead of time for my daughter's first day of her Sr. Year, to be delivered at school yesterday. They did not fill the order and did not call to tell me they didn't, I only found out because I called to check on it since I hadn't received the confirmation email they promised. They assured me they would send them today with an apology card from THEM letting her know it was their fault she didn't receive them. I've called 4 times now today and they still don't have it filled and can't promise me they will fill it. I just had to get "tough" with the phone rep and demand, for the 3rd time in this call, that she get it filled or put me on the phone with a supervisor. I would have been fine if they would have fixed it. But they not only haven't, they lied and said they would and had no intention of it. They absolutely ruined a very special thing I was trying to do for my daughter on a milestone moment in her life.

The worst I dealt with. I asked to send the flowers at 1pm, it was sent almost 5 hours later and they were even charching me over 22$us. Another thing, they don't identify what money they are using, you end up with 25% extra. I called them to complain and they promissed to refund the amount. They never did it even after several calls to them. Don't call this company, all what they care is to get the money from you with false advertisement, a bad prepared bouquaie, not respecting the time you want to mail the flowers, but they don't tell you that we don't care the hour of delivery as well as not showing that it is in US currency in the bill next to the amount you have to pay. I don't recommend this company.

The flower arrangement received was not even close to the flower arrangement shown when ordered. It was a lot smaller, a different color, and different type of flowers than the one shown on the website picture. The delivery was made on the same day as ordered, and the person who received it was pleased with the surprise. I however, am disappointed with the value and quality. I will NOT be using flowershopping.com again

I wish I had seen all the bad reviews before placing an order with them. They are the WORST. The order was to be delivered on a Friday, by 5pm for the WAKE. A "partial" order was delivered/ received by the funeral home. I inquired about the missing pillow to the funeral director who was working with our family and she proceeded to go from room to room, from floor to floor searching for the missing pillow. NO PILLOWWWWWW. The pillow did not show up for the FUNERAL on Saturday either. On Saturday I contacted the company through their website and received a call from a representative on Sunday morning to tell me that "he spoke to the funeral director at the funeral home and they told him the flowers were delivered" to which I responded "really who?" "I did not say that there was not a delivery, I said it was a "partial" delivery" to which he responded "the flower shop said they delivered the pillow and I would not be getting a refund. Back and forth on phone with this company came down to an offer for 20% off on my next order. I do not want a 20% discount on anything - anything - anything! From this company. I want my money back and I want to forget this experience and I want to remember forever the name so I can scream to the top of my lungs - DO NOT ORDER ANYTHING FROM THIS COMPANY - DISCRACEFUL BUSINESS PRACTICES!