FlowerShopping

The first photo is what I ordered. I even upgraded to deluxe version for $70. The second photo is what I received. They are selling a version with more flowers for $55 on their website. They called me the day of delivery saying they couldn't make the exact arrangement but a new version would have the same amount of flowers. Never mentioned it would be only a fraction of the flowers on a small pillow. If I wanted a pillow I would have ordered it! This small heart pillow with a few flowers and no greenery was supposedly worth $70. Upon my complaint I was offered 15% refund. I again emailed and said it was very embarrassing how skimpy it was. They came back with a 25% credit and wouldn't budge from there. Stay away from this company!

I placed an order for a Christmas flower arrangement with this Flower Shop, and it was accepted and paid for, leading me to believe that everything was set for delivery. However, on the day of delivery, they contacted me to apologize and inform me that they could not fulfill the order due to excess volume of orders. While they did issue a refund, the late notice left me with no time to arrange an alternative delivery. This was very disappointing, and they did not offer any other compensation.

Nothing like the photo, much much worse. When complaining, they said I should of said "no substitutions". Bouquet was supposed to have all roses in a tea cup and received carnations in a cheap glass.

I ordered the Zen Lily arrangement (Deluxe) as I wanted my family to have a fall centerpiece for Thanksgiving. Instead, they received a white bouquet which resembled a funeral spray. It doesn't look anything like the Zen Lily - not one orange-colored flower! Additionally, the flowers sent began browning the next day. When I provided FlowerShopping.com with the photos, the response was the white arrangement was within the parameters of their contract with the local florist.
They did offer a 25% refund because of the browning of the flowers which I have yet to receive.
I would not order through this company - I don't care if they claim the fine print indicates they can substitute any flower they want - it should at least be within the color ordered and similar seasonal style. Like other unhappy customers have indicated, I wish I had read reviews first. I have found a local florist in the area with real 4+ star ratings and will use them next time. Bummed, I didn't do that this time!

What I received is NOT what I ordered. The photo's speak for themselves. Specifically ordered a standing "Cross" and did not get a cross in any way, shape or form. Pretty bouquet, but not what I ordered.
If I wanted a full spray of flowers, I would have ordered that. Customer service could care less. HORRIBLE!

Order was different from what was pictured. They basically changed the entire order, vase and quantity of flowers. This was for a big celebration and I am incredibly disappointed. Please look at all reviews (not on their website) before buying like I did.

Bait & switch operation, stay away! When you call, their IVR system only takes orders, no other calls. Ordered online, they had unique arrangements: should have known it was too good to be true - and I should have read the reviews first.

I purchased flowers for my daughter for very special birthday. I ordered what I thought would be a beautiful arrangement called "Lavender Sunshine". What was delivered was cheap, ugly and embarrassing. I will NEVER use them again and I would caution anyone else from doing so as well. The pictures show what is on the website and the other picture is what was delivered.

Flowers never arrived. Feels like a scam. DO NOT USE! This was supposed to be for my anniversary, what a disappointment. Now I'll have to fight to get a refund, if at all.

I placed an order on 8/29/2024 with a delivery date of 08/30/2024. The 3oth is my wife's birthday. I paid the money and was guaranteed delivery by 8/30/2024. The delivery was never made. I tried to contact the company by phone but kept getting the same message: Press 2 for delivery status. It simply kept repeating. Finally it did go to customer service but the message stated they were closed. DO NOT USE THIS COMPANY. They are simply thieves that take your money and deliver 0 product.

Ordered the "premium" tulips and what was delivered was embarrassing. There were 12 shriveled up tulips, never even opened. Just dead. Had some weeds mixed in. All for a total of $125.
Customer service offered me a 25% discount which is laughable. Even with the pics I provided (it truly was embarrassing a florist even sent them out) they felt customer service not worth it and stood by their crappy product/ florist. WILL NEVER ORDER FROM AGAIN.

I knew today would be a tough day for a friend, so yesterday I ordered a potted plant to be delivered today in hopes of brightening her day. I even paid extra to have it delivered before noon. At about 1 pm (an hour after it was supposed to be delivered) I got a voicemail from them (my phone tagged their number as spam and sent them directly to vmail). I called them back and sat on hold for several minutes to speak to someone. The florist they were going through didn't have what I ordered so they offered an alternative plant they could deliver today, or I could wait until tomorrow to get what I originally ordered. I accepted the alternative plant since I really needed it delivered today to suit my purpose. About an hour later, they called again. Again, I had to call back and get a hold of a different person. Now the florist said the wholesaler they were going to pick up the alternative plant from, no longer had it. So, they offered to send another "blooming" plant instead. They couldn't tell me what kind of plant it would be or even what florist they were going through so I could speak to them directly. At that point, it was clear this is not a reliable business and by the time my friend got anything (IF they ever got anything) it would be late in the day and the purpose of me sending them would be ruined. Plus, at that point, I had no idea if she would get anything or what she would be getting if she got anything. So, I had them cancel the order. Supposedly, they will be refunding my money but I will have to double check to make sure they do. I definitely regret ever coming across flowershopping.com.

Buyer Beware! What we ordered was not what we received! Ordered: 1. Ocean Breeze Spray/Item # T246-2A. The spray was to have white Asiatic lilies, blend of roses, with blue delphinium & hydrangea, set amidst ferns. Paid $188.00. The spray we received was of only white carnations & yellow lilies. This mix is particularly low cost & low value. Furthermore, the message card that we wrote was changed by the florist without approval. The florist's message had Incorrect spelling, grammar, capitalization, and names listed.

Our Card Message: Hunter, how very quietly you tiptoed into our world. You are a grandson that was taken from us far too soon, and in sorrow, we mourn you. You are now the Lords special angel. Forever in our hearts, The Lees, Bob/Papa, Stephanie/Nana, & Dorothy/Gr. Grandmama.

Instead, the florist wrote: "Your are now in the Lord's special angle for ever in our hearts Bob-Papa, Stephanie-Nana, Dorothy-Grandma"

Company did not stand behind their Guarantee posted on their website. Returns: FlowerShopping.com offers a 7-day satisfaction guarantee from your purchase date. If you are not satisfied with our service for any reason, feel free to contact us. You can return your order within the satisfaction guaranteed time and we will either refund your money or redeliver a new product. Refunds are returned to the payment method on your original purchase and typically take 1 - 3 business days. We are available 24 hours a day to help you. Thank you for your business!

I contacted Flowershopping.com in the 7-day range, & the guarantee was not offered at any time. Our delivery was on 5/2/24. My follow-up dates in contacting FlowerShopping.com below.
5/3/24 – email to CS with all details
5/4/24 – email to CS with additional details
5/9/24 – email to CS follow up
5/20/24 – two phone calls to CS
5/23/24 – email to CS follow up
5/23/24 – two phone calls to CS
5/25/24 – email to let Hope know we were travelling and would follow up upon return

We had requested a full refund.

What Flowershopping.com offered & responded that this was unacceptable:
For the wrong card message and lack of blue we will be refunding 15% off of the product price, (approx. $21.86)
Small complimentary arrangement sent to a family member

Did not even deliver the flowers to my sister after charging extra for same day delivery. She's in the hospital facing amputation and I really wanted her to know I'm with her even though I live in a different State. Luckily the charge was still pending on my credit card the next day so I cancelled it with the credit card company and reported what I believe to be a scam. It's sad when a company treats people this way when flowers are sometimes attached to stressful situations. Please do not use their services unless you do not mind being disappointed.

BUYER BEWARE:
No delivery, no follow up, no call backs, no answers... Just took the money and incredibly hard to get a hold of them. I get it mothers day is a crazy holiday. But they totally dropped the ball. They have good google reviews but you can tell; there fake reviews. No stars. Do some research guys and make sure to shop local. Its worth another $10 or $20 to have the better customer service and to know that your helping out a community member.

I ordered flowers for both of my daughters for mothers day on April 28. Orders were to be delivered on may 8th. One daughter received flowers on the 8th, my other daughter was a fiasco. I called on the 8th to get status and was to get a call back. Didn't happen. I call again on the 9th, again was suppose to get a call back, didn't happen. Called back on the 10th, same result. Called back on the 11th, and finally received a call back saying they couldn't get in contact with florist, and that an attempt would be made on 5-12-24. Finally my daughter received flowers late on the 12th. The flowers were basically just thrown in a vase, disgusting arrangement, smaller than what i ordered. I will never shop with them again, and recommend you don't either or you will be in for a disappointment.

I requested tropical arrangement for my Mom and they substituted dollar store flowers. See pictures
I asked for redelivery with correct flowers
They were not willing to do this in time for Mothers day. I asked for a refund.They wanted to pick up original flowers without delivery of corrected arrangement.
Do not purchase from this company

I will NEVER use this business EVER again. I ordered on Monday before 3pm EST to be delivered same day. Got an email (not a call) stating it would be Tuesday. I called and changed the address on Tuesday since she was leaving the hospital. I once again was told not a problem they will take care of it. It was never delivered. I then get an email stating they cannot be delivered on Wednesday stating I will need to pay more. Now we are 3 days in with no flowers delivered. I called and stated this was not my error and should not be charged extra. I asked to talk to a manager and all she said was to send an email which would do nothing. I then said fine, charge me the extra fee, just get it delivered and then was told they cannot guarantee delivery since the holiday coming up. Are you kidding me? I ordered them on Monday. I had no choice but to get a refund (which will take another 3 to 5 business days). Not to mention the customer service rep hung up on me once I said I will take a refund. I did get very upset with her, but you can understand why. When a company makes a mistake (even if it's only an additional $18) THEY should take care of it since it was their fault in the beginning. The customer should never have to pay more because of the company's incompetencies. It had been a complete nightmare. Never in my life have I ever had this many problems ordering flowers. In the future, if there are issues then they should always CALL not email. There is a reason we provide phone numbers. I truly hope nobody ever has to go through this again

The photo of this beautiful purple arrangement on their website had me sold and I paid way above what I normally would pay for flowers. My friend's birrhday was important to me and very disappoimted on what she received. Pink is her least favorite color. What I ordered and what she received are completely apposite. Had I known they would look like what she got, I would have ordered elsewhere. DO NOT BE MISLEAD BY THIS COMPANY. Take your money elsewhere. You will not receive what they show you are ordering. I am in disbelief, especially they would not refund my money. This is not what I ordered. Go elesewhere, not to this place.