FlorenceScovelJewelry

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FlorenceScovelJewelryReviews 571

2.4

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FlorenceScovelJewelry Reviews Summary

The company displays a mixed reputation, with notable strengths in product quality and timely delivery for some customers, who appreciate the affordability and design of the jewelry. However, a significant number of reviews highlight severe issues with customer service, including long shipping delays, unresponsive communication, and challenges with order fulfillment and returns. Many customers express frustration over receiving incorrect or damaged items, leading to feelings of distrust. Overall, while some customers report satisfactory experiences, the prevailing sentiment suggests a need for improved customer support and reliability in order processing.

This summary is generated by AI, based on text from customer reviews

service
42
value
33
shipping
39
returns
16
quality
29

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Canada
1 review
11 helpful votes
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Recieved 2 of the bracelets i ordered... they look like they were bought from the dollar store. Definitely not impressed.

Date of experience: November 12, 2014
California
5 reviews
34 helpful votes
Follow Betsy M.
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The items in this store's online catalog look wonderful and the prices are great. But beware: they apparently don't actually fill your order. Complaints are answered nicely, but nothing is done. Finally, after putting in a complaint to PayPal (one month after my order had been placed) they said they had shipped the orderf. However, all they did was generate a shipping label. In checking with usps, I found that they had never actually tendered it for shipping. I tried leaving feedback on their fb page, but all they do with negative feedback is delete it and block you from being able to leave further comments.

Date of experience: October 15, 2014

From the business

Trending Jewelry at Affordable Prices. We scope out the hottest trends in jewelry and offer you a wide range selection for one versatile collection!