FlorenceScovelJewelryReviews 571

I ordered £60 worth of goods on 25th November. Nothing was received. Emailed 8 times and all I got back were computer generated replies. Also received 3 emails asking me to rate their customer service. I then raised a dispute with PayPal. I also went to their facebook page and posted a status which was immediately deleted. I then contacted them through messenger informing them I had raised a dispute with PayPal. Within 10 mins they had refunded my money but also blocked me from their Facebook page! Terrible terrible company. They delete all negative comments so all you see are positive ones which are probably written by themselves

I placed an order on November 12th. I never received my order, and have sent 17 emails to the company with most never receiving a response. The emails that were responded to by a "Sunila" denied that the company had ever received my email requests for re-shipment or a refund- even though "Sunila" herself had responded to a couple of those emails! Unbelievable! I wish I had looked at the online reviews before purchasing from this company, as I now know I will never be receiving the product I ordered (which I no longer want) and I will definitely not be receiving a refund from them.
Never, NEVER order from this company- they are scam artists extraordinaire!

Order placed! 12/2 received an email stating item had been shipped could track it in 3 days, waited 3 days item still said shipping label created. Contacted them on facebook (as there is no other way) comment deleted! Contacted again comment deleted after being told they had been out of stock and will ship soon (Funny when they already told me item had shipped). Contacted them again told item shipped again comment deleted. Contacted them with the email sent on 12/2 attached asking where my order was. My comments was again ignored and deleted! I have no been blocked from having any contact with this company. They are scammers and have stolen my hard earned money!

I ordered 3 watch/bracelet combos for my daughter and daughter-in-laws. I paid for 3, but only got 1. I have sent 4 e-mails with no reply. Never again!

I order in oct after contacting paypal to dispute that i received nothing they sent part of my order in nov leaving out a ring worth 39.99 they used the tracking from the cheap crap partial shipment they sent to prove to paypal that i received my order so pay pal dropped my dispute. I complained on the better business bureau they did not respond at all to the bbb. They blocked my messages on facebook to stop all discussion and refuse to refund or send my item. Scammers do not order!

They tugged on my heart strings, "love you to the Moon and Back" something i have always told my grand daughter, ordered a charm october 2nd, it is now dec 10th and i have still not received it. This company has no phone number, no address, they say it is in the mail, but has yet to arrive, i have contacted and contacted them over and over, i just tried to respond to their pm via fb and they have banned me from their site. Possibly because i started telling people how long i have been waiting. Another part of the warning to others, they have delayed me past the paypal 45 day mark, all complaints must be filed within the 45 days or they will not pursue them. However paypal does like to know... so if you have had your heart strings tugged, make sure you file with paypal before the 45 days is up.

STAY AWAY**** I placed and order with this "company" on 10/21/14. They state orders are shipped within 24 hours. Contacted them and was told response to sale was overwhelming and they were hire new people to catch up with the back log. On 10/30 I rec'd notification after contacting them again that my items were shipped and they gave me a tracking number. I have contacted the shipper and they have no record of this shipment. This smells to me like fraud. I will be contacting PayPal. STAY AWAY...