FloraQueenReviews 854

I have never taken time out to leave a bad review for any company but they way they have messed up such an important holiday like mothers day, there lucky they dont have actual store front cuase i definetly would not be on my phone typing. I will make sure i inform every single person of the way you guys conduct business. Avoid by all means, better to just go out and buy flowers on your own. Wish i would have researched them before payment was made. Shame on me.

I received an email from your company telling me that the flowers had been delivered.
However, when I contacted the recipient she didn't receive anything.
That means your company lied to me.
Then after contacting your company you said that the florist couldn't get a hold of anybody at that time at home. But nobody bothered to contact me to tell me this.
I will never use your company again.
FIX YOUR SERVICE AND DON"T PROVIDE RUBBISH SERVICE TO CUSTOMERS.

At first I was notified that I had incorrectly entered the address, then they said that they could not find a recipient (although at that time the girl was in the hostel). In response to my request to deliver the flowers the next day early in the morning, they said that they would give this information to the courier.
As a result, the girl did not receive flowers at all. Thank you FloraQueen for ruining a beautiful moment and stolen 60 euros.

Ordered flowers for valentines day for someone overseas and they were not delivered on date promised. After pursuing to find out what happened, I was told there was no supply. Then they were promised on a second date, and again flowers did not arrive. Once they did arrive, they were already dying and turning black. No refund, no customer service, no compensation. ABSOLUTELY THE WORST! Do not use this company, they are expensive, and you get $#*! quality and $#*!ty service. I even tried contacting the director of customer service and did not get a reply.

NON DISCRIPTIVE, POOR ARRANGEMENT for cost.
The bouquet I purchased was 83.90 nearly £75, I wanted to surprise my daughter whom lives in Singapore for her 30th birthday with there largest bouquet.
What she received was extremely poor and very upsetting, the flowers were fresh but it was really small, very non descriptive it appeared I had spent around £25, really disappointed, customer service no help at all, will never order from them again.

Unacceptable service! And on Valentine's Day!
There is nothing more to be said.
I ordered flowers Valentine's Day online knowing they would likely arrive the next day. Over $100 USD for 2 dozen roses.
Actually, they never arrived until 6 days later after 4 emails complaints to FloraQueen. They NEVER attempted to contact me. Not once to say they are having difficulties. NEVER. I had to go to them to find out what happened. It took 2 days for them to offer me a 20% discount on my next purchase.
Absolutely do not order from these liars.

I ordered some flowers for a friend on the 11th to arrive on valentines on the 14th. Found out a couple hours after placing my order that my friend was going to be out of town and would not be there to receive the flowers. I contacted FloraQueen to cancel my order, twice, and they just sent it anyway and charged me full price without responding to my repeated requests. What I ordered and what my friend ended up receiving were COMPLETELY different. My friend got back home on the 15th, so the flowers had been out in the cold for a full day, so I cannot fault the quality of the flowers. However, the pictures speak for themselves. I've heard InterFlora is good. Maybe check them out instead.