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Flipkart

1.6
flipkart.com

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Flipkart Reviews Summary

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 604th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377

We monitor reviews for authenticity

India
1 review
1 helpful vote
Follow Sabir M.
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Very POOR SERVICES
October 16, 2023

All of my orders have been cancelled for reasons unknown to me. Why take orders and display us delivery timelines when Flipkart can't control item delivery? Poor experience, and their back end support is handled by illiterate individuals who are unable to answer any questions.
I do not want to recommend FLIPKART

Date of experience: October 15, 2023
India
1 review
0 helpful votes
Follow Nitin L.
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Very poor service
Negivative marking
Not upto the marks
Product book date 07.10.2023 and dilivery time 15.10.2023 know Flipkart says 2 more days will be taken

Date of experience: October 15, 2023
India
1 review
0 helpful votes
Follow Rajesh v.
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On these days Flipkart providing very bad services and becoming very fraudulent on especially on big billion days and offers prices increasing and they given offers on products there is no use for customers Amazon is better than flipkart.cheaper quality and waste of money right now iam uninstall my Flipkart application and never buy any product total fraud business.

Date of experience: October 15, 2023
India
1 review
0 helpful votes
Follow Pankaj K.
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Froude
October 15, 2023

Duplicate products mere sath dokha kiya h 1 week tak mujhe kahte rahe replce kar denge wrong priduct de diya mujhe na bo wapas kiya na he replace kiya ab customer support se chat or call ka option bhe hata diya h main tho khta hoon koi bhe flipkart se shoping mat karo froude h eske saller bhe or flipkart bhe chor h dono mil k coutomer ka pagal bana rahe h

Date of experience: October 15, 2023
India
1 review
0 helpful votes
Follow Dandiga Y.
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Flipkart and ekart logistic service is very bad the delivery boy *******792 he has delivered the parcel at door step and he changed the delivered date without any confirmation

Date of experience: October 14, 2023
India
1 review
0 helpful votes
Follow Krish G.
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Dete hai sir, Kab tak problem is going to be resolved. Maina first problem raised kiay tha 9 October ko app logne ne kha ki within 48hrs ( i.e. 11october) fir app logne kaha ki wait for 12 Oct,fir app logne kaha wait last date 13 October. By 13 October our problem is resolved, but abhi problem resolved howi nahi na hi refund howa or na hi pick-up howa hai.magar app log apna Side save karne ke liye problem resolved nahi howi hai tabhi waha per problem resolved hoga hai lihk diye ho. "Very nice hai na".
Inti badi brand hai magar services or problem resolved karne mai app log koi paan dukan sai bhi kharab ho.

VERY DISSATISFIED

Date of experience: October 12, 2023
India
1 review
0 helpful votes
Follow Mohammed Ajmal S.
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My bag is duplicate please return my bag immediately Flipkart bag I'd bad urban carrier bag is duplicate

Date of experience: October 11, 2023
India
1 review
0 helpful votes
Follow Hithis I.
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IPhone 14
October 10, 2023

Guys I ordered iPhone 14 from Flipkart on big billion sale and after a day I start noticing that my iPhone is giving random switch off and I tried to contact service centre and then informed me about that my iPhone is having hardware issue.but after so much of hustle bustle I came at the end not Flipkart service centre nor iPhone service centre helped me after so many things and at last I gave my iPhone for repaired so …. Never buy online especially from flipkart( not expecting this from such reputative company) rather then buying from these kind. Of stores even in days of warranty they are unable to replace my damage iphone I personally suggest pls buy from local stores or from Apple Store

Date of experience: October 10, 2023
India
1 review
0 helpful votes
Follow Kwoni K.
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Hair serum
October 9, 2023

I ordered hair serum but instead I got body lotion...wow just wow!
And there's no return policy...like wth m I suppose to do with the body lotion!
Very disappointed...
Won't purchase anything from now.
Sorry

Date of experience: October 9, 2023
India
1 review
0 helpful votes
Follow Dinesh D.
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Great
October 9, 2023

It's Very Nice experience to productivity I just received today third itom so don't worry about quality.

Date of experience: October 8, 2023
India
1 review
0 helpful votes
Follow Deepak P.
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Flipkart big billion days.aaj maineiphone 14 book Kiya toh or 6 times payment kar di hai or sucessful bhi ho rhi hai or Flipkart usse decline kar rha hai.i have screenshot of that also.don't buy anything guys Flipkart cheats everyone.

Date of experience: October 6, 2023
India
1 review
0 helpful votes
Follow Vimlesh Kumar K.
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I was ordered 19 grocery items, when I was checked all items, it is found that half kg rajma send instead of 1kg urad dal, when I complaint, they are just ignoring and not resolved. Now I decided to remove Flipkart app forever.

Date of experience: October 5, 2023
India
1 review
0 helpful votes
Follow Ajith K.
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Everyday products are cheaper on Flipkart.com. They promise faster delivery. But, if you don't donate to their cause, they treat you differently.
I just ordered an Indulekha Hair Oil on Tuesday, the 3rd of October, 2023. During checkout, they prompted to donate to their children's cause. For personal reasons, I chose not to and completed the payment. They claimed that it'll be delivered by 9 PM on the same day. I waited till 10. Then I checked the orders page. They said it's not deliverable and they'll attempt to deliver on the next working day. So, I waited again. At the end of the day, when I checked the orders page, it still showed the same thing.
So, I raised a complaint. They said they'll solve it by 8th October. Now, what kind of a response is that?
I proceeded further by chatting to one of their agents. I requested a refund, since they were doing such a fabulous job with my order. He said they have an issue with their delivery department and it's not possible to refund my money.
Anyway, I learnt a lesson from Flipkart. Never buy trivial items from them especially if you're in need. Maybe if I donated to their cause, I may have had that Indulekha Hair oil in hand by now.

Date of experience: October 4, 2023
India
1 review
0 helpful votes
Follow Nikita S.
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Worst services providers
September 29, 2023

I had ordered an electrical stove on Flipkart and it was defective when I had Ganpati at the house my food material got wasted they didn't even bother to give me a replacement I received msg one-day replacement and they sent it after a one-week festival never ordered any delivery person is also worst since the afternoon I am taking follow up they also useless they also making fool to client

Date of experience: September 29, 2023
India
1 review
0 helpful votes
Follow Jaydip U.
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Flipkart review
September 29, 2023

Flipkart's service is very bad, the delivery is not done on time and we are waiting for the delivery date, but on the same day, the automatic date is changed and the date comes after a week.

Date of experience: September 28, 2023
India
1 review
0 helpful votes
Follow UJJWAL S.
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Dear Sir,

I have purchased two Atomberg Ameza 5 star ceiling fans through the Flipkart website dt. 14-09-2023 Rs.5008/- and the fan delivered at my home dt. 15-09-2023 through Ekart Logistics delivery boy at 8:20 pm.

At the time of installation the Atomberg Company Fan is not working properly and I am shocked because Three Big Fraud Companies run in India - Flipkart / Atomberg / Ekart Logistics - Company provide me with used and defective items.

I have complained to flipkart and Atomberg to return this product and refund my amount. Fipkart and Atomberg Company said to me as per Company Policy new fresh items will be provided to you soon. Today Ekart Logistics Company delivery boy came to my home at 12:10 pm and provided me with a used and defective Atomberg Ameza 5 star ceiling fan and the delivery boy agreed this is a used and defective Atomberg Ameza 5 star ceiling fan.

All video and photos are available at the time of delivery and I have decided to register a Police Complaint for Three Big Fraud Companies run in India - Flipkart / Atomberg / Ekart Logistics - Company.

Enclosed: Flipkart Bill, Defected Products Photo, Delivery Boy Video.

Date of experience: September 26, 2023
India
1 review
0 helpful votes
Follow arvind o.
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Very bad product
September 25, 2023

They give wrong product. Sometime product is missing.sometime wrong colour...when you try to return they give lot of excuses and do not take it back.

Date of experience: September 24, 2023
India
1 review
0 helpful votes
Follow Nafa B.
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I got hp laptop from flipcart dead,display damage and no power adaptor sent by flipcart.
Last 23 days waiting to get return and refund,
Flipcart customer service also helpless.
Flipcart seller and hp are cheating and looting public by selling dead products.
Pl not to buy electronic laptops flipcsrt.
That are doing proud busuibess

Date of experience: September 21, 2023
India
1 review
0 helpful votes
Follow Pankaj T.
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Customer support पूरा बकवास हैं, एक बार product purchase करो, फिर return के लिए सारी जिंदगी परेशान होते रहो, flipkart 2021 के बाद पिट चुकी है, आप पहले प्रोडक्ट को परचेज करते हैं प्रॉब्लम होने पर कस्टमर केयर से बात करते हैं वह कहते हैं कि हम अपनी टीम को फॉरवर्ड कर रहे हैं और वह प्रोसेसिंग में 7 से 8 महीने का समय निकाल देते हैं पूछने पर कस्टमर का अकाउंट ब्लॉक कर देते हैं ताकि आपको वह अपने कस्टमर की लिस्ट से ही हटा देते हैं मेरा अकाउंट ******* ******* से मैंने प्रोडक्ट को बुक किया और आज तक पछता रहा हूं जनवरी 2023 से 20 सितंबर 2023 तक ना तो मेरा प्रोडक्ट रिटर्न किया गया ना मेरे पैसे रिफंड किए गए ऊपर से मेरा खाता भी बंद कर दिया गया

+4
Date of experience: September 20, 2023
India
1 review
0 helpful votes
Follow Gagan T.
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Buy any thing at your own risk.

If you purchased anything from which has warranty to cover you could not be able to do that. NO proper communication will be provided. SUppose you purchased mobile or TV from flipkart and you got deffective product from it. Normally people try to cancel and get the refund.
They will block your account and will say you will be blocked permanently from this platform as your cancellation rate is high. And they will not pick ur product. Your money will be waste with such platform.

Don't ever ever try to buy from such site. Try to buy from genuine company website.

Flipkart has local reseller, will sell you deffective products everytime. Just think 10 times why he is able to sell at low price, because it has some deffects. Why particular brand not able to sell the particular product at flipkart price.

Date of experience: September 20, 2023