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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
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We had a problem booking on line with the seat reservation so we called your office and spoke to Dildar Shaikh. Our trip was a bit difficult because we wanted to make a triangular
Voyage and dealt with different airlines. Anyway he resolved our problems and we were most happy with his suggestions. Please express out thanks to Dildar and will certainly use your company for future bookings.
I searched for a couple days using several search engines. At times it was frustrating.
When I settled on a flight through flight network it was easy to book. Immediately after booking I had a question about seat assignments and charges.
My first phone try I was put on hold for too long. But my second call was answered quickly and I spoke with someone who was helpful and patient explaining and looking up and answering my questions.
We worked with Abeer to create a memorable trip for August and can not express enough how thankful we did! How patient she was with our requests and how professionally she handled it. Thank you for putting our dream trip in the works! Will definitely continue to contact Abeer for all our travel needs!
I booked flights that were complicated, one ways and had several nuances with no issues or fuss! The agent I spoke to (Dhaval) was patient, knowledgeable and a pleasure to deal with. I received the etickets within minutes and am extremely happy with Flight Network. Also ticket prices are the cheapest - even better than momondo or cheapoair. Would definitely book through Flightnetwork again!
I booked flights to Denver from Calgary and then back, both as one way trips because the round trip options weren't meeting my time line needs. Then realized I actually needed to fly to Colorado Spring and back. The FN agent was able to book two additional flights that didn't interrupt my original bookings which meant I didn't have to pay any change fees. Thanks for the help. I tell a lot of friends and business contacts about your site.
I got an extraordinary price that save me hundreds of dollars.
I definitely recommend FlightNetwork for everybody that is aware about smart purchases.
First time booking. Had to call in for a complicated itinerary for a number of passengers with flexible dates. They took the time to check the cheapest and best routes, took us a good hour to get everything but was a pleasant experience. Thank you!
Google took me to this website and the best price I was able to find all over the net...! 19$ cheaper! Bought the ticket and got a confirmation email, only to be cancelled the next day!
Your price very competitive. Customer service is above everyone else. I will keep booking your site over and over again
Excellent! I received the etickets within minutes. Good prices. The seat selection was extra $ but it was not clearly indicated.
Airline flight tickets easy to find out and the confirmation within an hour even having used a foreign credit card
First time booking with Flight Network and the overall booking experience online was OK. My issue was all the charges that I incurred outside of the actual ticket price. They have a fee for everything they do which to me is ridiculous. Because of the ridiculous charges, I will never book a flight with them again. You learn from your mistakes. STAY AWAY FROM FLIGHT NETWORK!
Couldn't be better service. I have started relying on Flightnetwork more and more. They have been great in every way
I believe i was tricked into taking cancelling insurance on my trip. You advertise your rate at 11$ for trip cancellation in big letters but you put a small printed message at the bottom of the page that says per person per night. I thought the insurance was 11$ that is why i took it. I had no chance to review the cost of my trip with insurance, as soon as i pressed confirm there should be a screen with the payment review before it became official. I called right away to cancel but was told that the best you can do is 50% off. I don't want this insurance. I feel like i was tricked. I will be contacting the better business bureau as i feel this is not right.
I accidentally checked one of the boxes for insurances which I did not want. I called the service center immediately and the agent was quick to refund it. I was surprised to see how they were listening to me and cancelled the insurance option without bothering me!
Saved us $30 each from first party site. Easy to use. Website is a little dated appearance wise but perfect functionality.
Jack was really helpful and great personality. I want thank him for his wonderful costumer service. Thank you flight network
Answer: I have the same experience on 07/21/2021. I was on hold for 1 hour for two times and then it got disconnected.
Answer: Hi there, the promo code box is under the insurance section on the final step of the booking process. We can certainly add the code to your booking however, I will need your booking number. Can you provide? Once we have that we will issue you a refund. Have a great day. / Courtney
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