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FlightNetworkReviews 3,620

3.5

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From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

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Idaho
1 review
2 helpful votes
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We had a problem booking on line with the seat reservation so we called your office and spoke to Dildar Shaikh. Our trip was a bit difficult because we wanted to make a triangular
Voyage and dealt with different airlines. Anyway he resolved our problems and we were most happy with his suggestions. Please express out thanks to Dildar and will certainly use your company for future bookings.

Date of experience: March 23, 2019
Canada
1 review
1 helpful vote
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Awesome
March 23, 2019

The agent guided me through the process and did an excellent job. To me it was a little complicated but she took me through it step by step

Date of experience: March 22, 2019
Massachusetts
1 review
1 helpful vote
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I searched for a couple days using several search engines. At times it was frustrating.
When I settled on a flight through flight network it was easy to book. Immediately after booking I had a question about seat assignments and charges.
My first phone try I was put on hold for too long. But my second call was answered quickly and I spoke with someone who was helpful and patient explaining and looking up and answering my questions.

Date of experience: March 22, 2019
Ohio
1 review
1 helpful vote
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Great job
March 23, 2019

It wasn't that hard after all. I thought I would have problems getting it done but instead it was easy.

Date of experience: March 22, 2019
Canada
1 review
1 helpful vote
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We worked with Abeer to create a memorable trip for August and can not express enough how thankful we did! How patient she was with our requests and how professionally she handled it. Thank you for putting our dream trip in the works! Will definitely continue to contact Abeer for all our travel needs!

Date of experience: March 21, 2019
Canada
1 review
1 helpful vote
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I booked flights that were complicated, one ways and had several nuances with no issues or fuss! The agent I spoke to (Dhaval) was patient, knowledgeable and a pleasure to deal with. I received the etickets within minutes and am extremely happy with Flight Network. Also ticket prices are the cheapest - even better than momondo or cheapoair. Would definitely book through Flightnetwork again!

Date of experience: March 21, 2019
Canada
2 reviews
1 helpful vote
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I booked flights to Denver from Calgary and then back, both as one way trips because the round trip options weren't meeting my time line needs. Then realized I actually needed to fly to Colorado Spring and back. The FN agent was able to book two additional flights that didn't interrupt my original bookings which meant I didn't have to pay any change fees. Thanks for the help. I tell a lot of friends and business contacts about your site.

Date of experience: March 21, 2019
Chile
1 review
1 helpful vote
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Awesome
March 21, 2019

I got an extraordinary price that save me hundreds of dollars.
I definitely recommend FlightNetwork for everybody that is aware about smart purchases.

Date of experience: March 20, 2019
Minnesota
1 review
2 helpful votes
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Excellent!
March 21, 2019

First time booking. Had to call in for a complicated itinerary for a number of passengers with flexible dates. They took the time to check the cheapest and best routes, took us a good hour to get everything but was a pleasant experience. Thank you!

Date of experience: March 20, 2019
Canada
1 review
0 helpful votes
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Google took me to this website and the best price I was able to find all over the net...! 19$ cheaper! Bought the ticket and got a confirmation email, only to be cancelled the next day!

Date of experience: March 20, 2019
Canada
1 review
1 helpful vote
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Your price very competitive. Customer service is above everyone else. I will keep booking your site over and over again

Date of experience: March 20, 2019
Canada
1 review
0 helpful votes
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Excellent! I received the etickets within minutes. Good prices. The seat selection was extra $ but it was not clearly indicated.

Date of experience: March 20, 2019
Brazil
1 review
1 helpful vote
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Easy and very quick
March 21, 2019

Airline flight tickets easy to find out and the confirmation within an hour even having used a foreign credit card

Date of experience: March 20, 2019
Michigan
1 review
0 helpful votes
Follow Lolita W.
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First time booking with Flight Network and the overall booking experience online was OK. My issue was all the charges that I incurred outside of the actual ticket price. They have a fee for everything they do which to me is ridiculous. Because of the ridiculous charges, I will never book a flight with them again. You learn from your mistakes. STAY AWAY FROM FLIGHT NETWORK!

Date of experience: March 20, 2019
AE
1 review
1 helpful vote
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Great Service
March 21, 2019

Couldn't be better service. I have started relying on Flightnetwork more and more. They have been great in every way

Date of experience: March 20, 2019
Canada
1 review
1 helpful vote
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Vacation
March 21, 2019

I booked tickets on line for our fishing trip it was so easy and the price were cheap, will defiantly use them again.

Date of experience: March 20, 2019
Canada
1 review
0 helpful votes
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Very disappointing
March 20, 2019

I believe i was tricked into taking cancelling insurance on my trip. You advertise your rate at 11$ for trip cancellation in big letters but you put a small printed message at the bottom of the page that says per person per night. I thought the insurance was 11$ that is why i took it. I had no chance to review the cost of my trip with insurance, as soon as i pressed confirm there should be a screen with the payment review before it became official. I called right away to cancel but was told that the best you can do is 50% off. I don't want this insurance. I feel like i was tricked. I will be contacting the better business bureau as i feel this is not right.

Date of experience: March 20, 2019
Canada
1 review
1 helpful vote
Follow Soohyun A.
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I accidentally checked one of the boxes for insurances which I did not want. I called the service center immediately and the agent was quick to refund it. I was surprised to see how they were listening to me and cancelled the insurance option without bothering me!

Date of experience: March 19, 2019
Canada
1 review
1 helpful vote
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Saved us $30 each from first party site. Easy to use. Website is a little dated appearance wise but perfect functionality.

Date of experience: March 19, 2019
California
2 reviews
1 helpful vote
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Nice costumer service
March 21, 2019

Jack was really helpful and great personality. I want thank him for his wonderful costumer service. Thank you flight network

Date of experience: March 19, 2019