FlightNetworkReviews 3,620

Completely bait and switched. Chose FlightNetwork based on the seating availability and pricing. Selected flight and selected seats (PAID for seat selection). Upon confirmation and checking flight, I was given seats not even close to what I selected. Checked seats I selected and see that they are still available, but not given to me because they costs more. COMPLETELY FALSE ADVERTISING here. On their booking website, they show you seats available, that actually aren't, just to draw you in to book with them, then they just give you any seat after AND still charge you a seat selection fee.

Another shady tactic they use is the "Feedback" request. Each link they show you goes to something different. Satisfied and excellent brings you here (which is how to sort through good reviews) and unsatisfied customers goes to a Survey Monkey survey and DOES NOT go to their review site. Very manipulative and shady practices.

Should avoid this company. They don't seem to have any integrity and just wants to lure you in. If they were more upfront and honest, they wouldn't be so bad.

My wife made a mistake in entering her name (entered two n's instead of one). Called immediately to correct it. The f**king mumbling a**hole on the other side would not budge unless she paid $200 CAD to change the letter. It costs less to go to the Canadian registrar's office to change your entire name. Cancelling would refund her only 50%. Talk about getting caught between a rock and a hard place. I picked up on the conversation and totally lost it on the mumbling prick. He then changed it with no charges. Never been so upset at a scam in my life. How does the government audit thee companies and give them a pass? It's beyond belief. Never again will she make a mistake to book something through this clear scamming so called "company"

This flight booking service needs to be shut down seriously! They are basically a gaggle of slime-ball criminals whose call centers and no doubt head offices are located in some backwater INDIAN village with probably 5 uneducated, barely audible grumpy losers who are bottom of the barrel type people who do not mind telling you to go to hell and will sit there and explain their scams with no shame. The main scam they caught me on was selling me flight cancellation insurance claiming it was 11.00 and then they asked for my C. C. info and THEN the bill came back as 93.00 for the insurance, whereupon I called immediately to cancel the insurance and was told under no circumstances was that permitted and so then I said fine cancel the entire purchase and was told this was impossible too since the tickets were already PRINTED, like after less then 5 minutes after I clicked on the complete purchase part and saw they were scamming me for almost 100 bucks! These people are professional scum... Indian 3rd world criminals and they really need to be barred from internet business and I am so pissed at them I just might do it. Oh ya, I called today 2 days after this fiasco to see if I could change the dates, since I was badly assaulted yesterday and my face is a mess, no way, minimum 350 dollars more, so I asked about cancelling the trip since I paid 100 almost for the cancellation insurance and I was told to get it I would need proper documentation saying I could not travel from my injuries! So in the end the cancellation insurance I was badly scammed with does not even cover you unless you have proof of injury! These guys are a blight on the online booking community!

Illegal Additional Charge: This company charges approximately $19.00 dollars for selection of a seat on a flight that has already been paid for. So why would the company charge you for your seat? Hasn't that been already paid for with your purchase of the ticket? Beware... I believe it is an unacceptable practice! Passengers should clearly notified beforehand about this, if at all they want to apply this charge. When the company was contacted to cancel the charge it was refused, indicating the purchase was final.

I admit I am not a seasoned traveler. I heard Kayak was good to find flights. I needed to book three one-way flights. After booking, I received an email from the airlines with the charges as I understood and agreed to pay. However, the next day, there were additional emails from FlightNetwork with added charges. I should have called right away but as life can be so very hectic couldn't. When the credit card bill came, I did call but they wouldn't assist or explain. I went back to Kayak to see what happened and now see how I stumbled into FlightNetwork and another group called Justfly. They have booking options in the list of possible flights with an attractive price but now see that they have hidden charges!

I make an online reservation on March 20th for a flight from Paris to Bali for a total sum of 1529, 20 and I am called to confirm the reservation, I confirm and I see 5 days later on my bank statement a levy 1529. 20 and another additional levy of 1000. They justify this as an extra because the flight was not available and say that I accepted by phone, it's totally wrong! And they send no invoice or email. I file a complaint immediately against this company. The flight does not even cost that price on the website of the airline!

I will never book with Flight Network again. The customer service department was completely unhelpful. I was getting continuous emails saying my flights were canceled because no one sent me my tickets. I assumed the flight was canceled and sent them an e-mail to send me a refund but then a week later someone responded and booked tickets for me. When I called to dispute this the customer service team was awful. Very rude and said there was no way to cancel my flight. I had to dispute this with my bank. The communications were slow and gave me incorrect information, they booked these tickets without my permission (as I had already asked for a refund and the tickets were not yet booked). Very very bad business. DO NOT BOOK WITH FLIGHT NETWORK, spend a few extra dollars and book directly with the airline because they are often more flexible and willing to help.

The automated purchasing service works fine - but that is pretty easy to do.

But I was charged $20 more on the price quoted (ie. $283 vs $263) only to discover that I paid to select my seats! Beware of hidden charges.

And, of course, like all these online businesses, no email is provided, no chat function. You have to phone and pay long distance charges (to stay online and wait) if you are outside the US and Canada to solve this kind of discrepancy. All in all, a negative time-consuming experience. Bad deal.