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Flighthub

2.7

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Flighthub Reviews Summary

Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 10th among Plane Tickets sites.

service
696
value
653
shipping
264
returns
527
quality
588
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Canada
1 review
0 helpful votes
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Quick booking
June 29, 2020

I always book with flighthub and doesn't give me any hassle.

Date of experience: June 29, 2020
Virginia
2 reviews
0 helpful votes
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Happy Flyers
June 28, 2020

This was our 2nd time using flighthib and we're truly happy and satisfied with your site and the prices you ordered. We'll always think of you & book our trips with you in the years to come. Thanks again.

Date of experience: June 28, 2020
North Carolina
1 review
0 helpful votes
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Mejor buelo
June 28, 2020

Me gusta estoy muy agradecido con la experiencia y sus atención gracias

Date of experience: June 28, 2020
Ohio
2 reviews
0 helpful votes
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Contradiction on web page
July 28, 2020

The section to fill in the passenger names askes for [middle name], not middle initial. Yet, at the bottom of the web page it specifically states the passenger names MUST match wherever ID you're going to use. My ID only has my middle initial NOT full middle name. But it won't let you change it, even though there is a link for you to change it, but it has zero effect after I changed the name to match my ID. FIX IT!

Date of experience: June 27, 2020
Illinois
1 review
2 helpful votes
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I called into to inquire about a refund for a cancelled flight due to COVID-19 and after 24 minutes on hold I was hung up on. Called back in again and another 17 minutes of holding and was hung up on again. Can not get a hold of anyone and their online self help is an endless loop.

Date of experience: June 27, 2020
Canada
1 review
0 helpful votes
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Good
June 26, 2020

It's fast and very easy booking the fight with you but I appreciated French site

Date of experience: June 26, 2020
Canada
1 review
0 helpful votes
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Very Satisfied
June 26, 2020

Easy to use and reply with e-mail right away with itinerary

Date of experience: June 26, 2020
Canada
1 review
0 helpful votes
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Great price and easy to use!
June 25, 2020

Flight hub gave me the best deal for my flight and was very easy to use!

Date of experience: June 25, 2020
Pennsylvania
3 reviews
0 helpful votes
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Easy
June 25, 2020

Thank you for helping me with the tickets. Quick and efficient. I liked not having to go over and over my information and then told that the information did not go through.

Date of experience: June 25, 2020
Canada
1 review
2 helpful votes
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Terrible. Charged extra to cancel flights during covid when government mandates meant that I would not be allowed into my destination. The airlines offered to do it for free but flighthub insist on making money for the change. Trying to take advantage of a pandemic is a really disgusting thing to do. I'm out money as I only get a travel credit from the airline, the airline is out money as I cancelled my flight, and somehow flighthub is making money through all this? Just unethical. I know of other travel companies that did the change for free. Just saying.

Date of experience: June 24, 2020
Canada
1 review
0 helpful votes
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Great service and user interface
June 24, 2020

Easy platform to use and quick service. Booked my flight on my phone!

Date of experience: June 23, 2020
Canada
1 review
2 helpful votes
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Ridiculous
July 23, 2020

Worse Agency in the world.
Ripoffs, Thieves, Using terms and conditions to ripoff loyal customers.
Keep increasing charges under the pretext of processing fees etc.
Ridiculous and Frauds

Date of experience: June 23, 2020
Canada
1 review
0 helpful votes
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SCAM
July 22, 2020

SCAM! Horrible service, do not book with flighthub. I paid for my original flight On June 9th $232 which was scheduled to leave on the 28th then decided I wanted to change my flight so I called Wednesday the 17th and paid $210 to change it to Wednesday the 24th when they told me the charge would only be $150. Whatever I didn't say anything about the different in price I was happy I changed it. I never received a confirmation so I waited a couple days and still nothing so I called back over four times with just being put on hold for over an hour EACH TIME finally the 5th time I called the representative told me my flight was not actually changed even though the charges on my bank account have went through. He told me I had to give a week advance before my new flight in order to change it (didn't say that online) WHICH I DID, Wednesday the 17th to Wednesday the 24th. He couldn't tell me why when I gave a week notice it didn't confirm. He said that I don't even have my original flight confirmed anymore because I tried to change it and if I wanted to be put on a flight for Wednesday the 24th it would cost me another $248 BECAUSE I DIDNT GIVE A WEEK NOTICE... even though I did. So I've paid over $440 and don't even have a flight. THIS COMPANY IS A SCAM. Even if I paid the extra $248 AGAIN I probably wouldn't get a confirmation. So brb while I book with a different company and pay more $$

Date of experience: June 22, 2020
Canada
1 review
0 helpful votes
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Quick, smooth and painless is what you will get the first time and all the following times because you will be charmed into countless repeats of your original experience.

Date of experience: June 22, 2020
Canada
1 review
16 helpful votes
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Please book elsewhere and save yourself and your money. Flighthub is a professional robbers. Company's Customer Service is the worse! They will just keep on transferring your calls and nothing is resolve. Do not believe what they write in their website, they won't honour it and make a horrible excuse like: "sorry but policy keeps changing all the time! Free yourself from trouble! Book somewhere else or directly from the airlines!

Date of experience: June 21, 2020
New York
1 review
0 helpful votes
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Great
June 21, 2020

My first time booking a flight. Kinda confusing but it did its job and helped me find a cheap flight

Date of experience: June 20, 2020
California
1 review
0 helpful votes
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Great Experience
June 20, 2020

Had economic fairs and rather fairly easy to book flight.

Date of experience: June 20, 2020
Canada
1 review
0 helpful votes
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Due to Pandemic, Delta Airline is offering ecredit to be used up to Sept 2022 and Delta Airlines told me that I am eligible for refund, but Flighthub is telling they cannot give me refund and ecredit is going to be given only to be used up to Nov 2020.

Date of experience: June 19, 2020
Georgia
1 review
0 helpful votes
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Cheap and Easy!
June 19, 2020

Just now starting to fly and I was looked for cheap, but good... came across this app it was perfect!

Date of experience: June 19, 2020
Canada
1 review
3 helpful votes
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Booked a flight as suggested by their representative. Was charged in US dollars, from a Canadian site without prior knowledge. After over ONE MONTH I am still waiting for a resolution to this issue. Their 'managers' apologised over three weeks ago about the time their 'review' is taking. STILL no closure on this. THIS IS INTERNET FRAUD! And Flight hub don't care! ***BEWARE*** ONCE THEY HAVE YOUR $$ YOU ARE NO LONGER OF INTEREST TO THEM.

Date of experience: June 18, 2020

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+158
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