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Flighthub

2.7

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Flighthub Reviews Summary

Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 9th among Plane Tickets sites.

service
696
value
653
shipping
264
returns
527
quality
588
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Canada
1 review
0 helpful votes
Follow nhiel X.
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When I saw the ticket price and also the flight details, I was shock that the ticket is very cheap. But when i book the ticket and am gonna confirm it. Its a note there saying that, something like additional amount to pay because there's something is EXPIRE and what so ever. Thinking that why the company did not put the total whole amount including the additional amount before u confirm to buy that ticket. So i was disappointed on that side because am wondering that the price posted in the site is correct and true there's no additional fee. I think, please the total amount of that ticket including that additional fee so that as a customer we can say that this is the total amount of this ticket, no additional fee. And everything is good.

Date of experience: August 20, 2020
Canada
2 reviews
0 helpful votes
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Amazing experience
August 21, 2020

Very swift and smooth, and very clear and user friendly

Date of experience: August 20, 2020
Canada
1 review
0 helpful votes
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Very friendly and helpful staff
August 20, 2020

They went above and beyond. Thanks for the assistance and kindness

Date of experience: August 20, 2020
Canada
1 review
0 helpful votes
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Ottawa bound
August 19, 2020

Site was easy to use and I think I found the best price

Date of experience: August 19, 2020
Canada
1 review
0 helpful votes
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Excited
August 19, 2020

Thankyou for my booking. This is my first time booking with flight hub, I hope all goes well.

Date of experience: August 18, 2020
Canada
1 review
0 helpful votes
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Found non-stop flights both ways.
August 18, 2020

Flying at this time only because our daughter is marrying in another province. I was able to find two non-stop flights easily which would mean less exposure in these Covid times. Very happy.

Date of experience: August 18, 2020
Canada
1 review
0 helpful votes
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Terrible service
September 30, 2020

I got a ticket for $319, but took $700 away from me even I didnt buy. I asked you the reason but you just said I have to contact bank. Than's it. Never use this airlines and the site again.

Date of experience: August 17, 2020
Canada
1 review
0 helpful votes
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It was excellent
August 17, 2020

The price was awesome I would again book in near future

Date of experience: August 16, 2020
India
1 review
0 helpful votes
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Worst service
September 30, 2020

Personally i will not recommend this site to book your ticket due to corona virus my ticket god cancelled and their are not giving me the refund and not even next flight i am really regreting y i booked my flight with this $#*!... they are just telling me to contact directly to airlines and airline(lufthansa) is also worst who is telling me that only flighthub can solve this problem its being 7hrs m suffering and unable to get any solution. It has wasted my whole day... never gonna come back to flighthub

Date of experience: August 16, 2020
Canada
1 review
0 helpful votes
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Travel in Calgary
August 15, 2020

J'ai hâte d'aller voir mon petit fils.Ca va changer la routine quotidienne. Si je gagne le prix je le donnerai comme cadeau à mon petit fils.

Date of experience: August 15, 2020
Virginia
1 review
0 helpful votes
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Itinerary
September 30, 2020

Awful just awful this company is just plain awful sending us a totally different itinerary you have got to be kidding me then when I try and try and try and try to get ahold of you to correct you were actually ignorant enough to want to change me more to correct it and all I get is oh I'm so sorry well u can keep your sorry and stick it

Date of experience: August 15, 2020
Michigan
1 review
0 helpful votes
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Still horrible customer service
September 30, 2020
Updated review

Call Flighthub the day before the flight thinking they have to know the flight is cancelled and give me the refund. First rep was very, very rude to me (Sam). I was told the airline charges a penalty. I have confirmed with Lufthansa they do not. I pushed back and got a supervisor. Same story from him. Hie tells me the code they have from Lufthansa is not for a full refund. This is the problem I had when I called a month ago to get a refund. The airline confirm back then that the code was for a full refund and Flighthub is to lazy to call them to get the code. I was told I will get a full refund when flighthub receives the code in the next 24-72 hours and I need not do anything. We shall see.

Date of experience: August 12, 2020

Poor Customer Service
August 12, 2020
Previous review

Booked flights on Lufthansa, Lufthansa cancelled flight. Flighthub will not refund full price but when I call Lufthansa they say I am eligible for a full refund. Flighthub says they do not have authorization code from airline to do this and tells me to call the airline again. Complete crap. Lufthansa says Flighthub has access to the information. I am stuck in the middle and Flighthub put me on hold 45 mins ago. I do not think she is coming back. Just trying to get my $5,500.00 back. Will never book with Flighthub again.

Date of experience: July 13, 2020
Pennsylvania
1 review
0 helpful votes
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Cheap prices
August 12, 2020

It is easy to get through the booking process- only bad thing is I can't a hold of anyone to ask for a refund on a previous flight that the airline refunded me because they changed my flight.

Date of experience: August 12, 2020
Canada
1 review
0 helpful votes
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Great service
August 12, 2020

Friendly customer interface and very easy to navigate through the site. Great 24/7 customer service team

Date of experience: August 11, 2020
Canada
1 review
1 helpful vote
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Worst lies ever
September 10, 2020

Their customer service is a SCAM and their insurance is just a LIE! Don't trust them!
They were trusted with refunding and according to the airline, they never initiated it to save themselves from paying customers! I am going to sue them. Let everyone know that they should never trust flighthub

Date of experience: August 11, 2020
Canada
1 review
0 helpful votes
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Disgusting services
September 10, 2020

Horribly, I was over charged $100 because the site updated the ticket prices.

Date of experience: August 10, 2020
Canada
1 review
0 helpful votes
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This is the worst 3rd party booking service I have ever seen. I will NEVER use it again and will do everything I can to tell people I know to avoid it. This scummy company kept delaying an answer on my refund request. The airline (Alaska Airlines) change my itinerary by four hours and cancelled a flight in my four flight reservation. This instantly qualifies me for a full refund, which Alaska confirmed that Flighthub cannot deny. Then did not give me answer for 5 weeks after I called to let them know I wanted a refund. Rather than admitting that the reservation could be not be fulfilled, they charged me a modification fee as I had canceled the flight?! Are you kidding me?! The airline cancelled a flight in my booking therefore it is on you (stupid Flighthub) to refund my booking. Absolute airheads working on the phones with empty promises of a follow up. Please avoid Flighthub, you are better off with Kayak or another 3rd party agency like booking.com.

Date of experience: August 9, 2020
Canada
1 review
0 helpful votes
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Aug 14 trip
August 9, 2020

The only problem was that the price went up over $100 from the time I started the booking until finished

Date of experience: August 9, 2020
Canada
1 review
0 helpful votes
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Great experience
August 9, 2020

Very good price for my flight and everything was quick and easy. Got a confirmation email right away. Now time to leave in a month!

Date of experience: August 9, 2020
New York
1 review
0 helpful votes
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Alberta Bound
August 8, 2020

Site was easily navigated and booking was made simple.

Date of experience: August 8, 2020

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+158
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