FlighthubReviews 5,076

My husband and I booked a flight on the 30 january 2015 for A flight on the february 28 and a come back on mars 9. When we clicked to confirm the booking, everything was in order, my husband and I VERIFIED like 10 TIMES (because that's what you do when you are paying 1200$!) that everything was in order, that the price and the dates were right. We printed the tickets few days later, and we did not noticed, but they had changed the date for March 30! WE DID NOT MAKE THAT MISTAKE, IT'S THEIR SYSTEM, AND I LOOKED THE REVIEWS HERE AND ON TRIP ADVISER, WE ARE NOT THE ONLY ONES TO WHOM IT HAPPENED! This happened to other people that were as horrified as we were when we discovered this nonsense! We tried to call several times, with no service, no answer. Last time I called, that means 5 minutes ago, I waited 2 hours and 13 minutes for someone who took two seconds to say that they could not do anything for us. I tried to make this woman understand what was the problem, and that there was a REAL PROBLEM HERE, no way, she continued to say that I booked for these dates, they are robots, and they basically tell you that you are crazy! THIS IS THEIR MISTAKE, their system is a real fraud, and should I say really intelligent: they make money on that, because after, they tell you that you have to pay more than 500$ to change the flights and the dates. But they did not answer when we called the second time, it was just saying "No service", so we had to pay more than 1000$ to book another flight ourselves to come back to Montreal and we lost even more money because we lost two days of work, since the next possible flight was 2 days later.
NEVER BOOK WITH THEM, THIS IS THE WORST SCAM WE HAVE EXPERIENCED, WE LOST MORE THAN 1000$ WITH THIS HORRIBLE STORY, HORRIBLE COMPANY, HORRIBLE SERVICE.

Dear sir, I have been put on hold for 2 hours 10 mins and 15 seconds (date: 28th December, 2014, time: 10:58 pm atlantic time)and no one has responded back yet. I guess you people are trying t o get away with customers instead of solving mistake tha. I have been chasing flight hub since last 10 days and none of the supervisor have called me back when i requested to call me back. And at last I am now advise to fight through small claim courts in Nova Scotia. I would advise everyone please be aware of the Flight hub. When I request for my call records checks for the conversation that i had with flight hub customer care executive... they are unable to provide after 3 weeks.
FlightHubservice is absolutely fake. I was fooled and cheated by your customer service advisor for cancellation and I was charged the amount without informing me. I am agreed with the comments and they are scammers.