Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Flighthub

Flighthub

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Flighthub?
grey stargrey stargrey stargrey stargrey star

Flighthub Reviews Summary

Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 9th among Plane Tickets sites.

service
696
value
653
shipping
264
returns
527
quality
588
This company does not typically respond to reviews

We monitor reviews for authenticity

Washington
1 review
3 helpful votes
Follow Jon L.
Unfollow Jon L.
Share Review
Report Review

Last month I went to Hamburg from LHR. Booked my Air Berlin ticket via FlightHub and it only had to pay $220. Way less than the price posted on Air Berlin's website. Very cool.

Date of experience: March 29, 2016
Illinois
1 review
3 helpful votes
Follow Logan M.
Unfollow Logan M.
Share Review
Report Review

Prompt agents
March 29, 2016

The thing that had me booking with FlightHub again and again is the promptness of their agents. Once you're connected to their hotline, the agent on the other line will do whatever they can to resolve an issue. Last time, I wanted to select a seat after completing the booking process. What would have been a long and difficult transaction was made easy thanks to FlightHub.

Date of experience: March 28, 2016
Canada
1 review
3 helpful votes
Follow Peter H.
Unfollow Peter H.
Share Review
Report Review

Reliable and safe
March 23, 2016

I've had several security issues with my previous travel agency so I decided to do all my bookings myself. Flighthub came to mind after I saw one of my friends checking out their site for flights to Asia (he's a traveler himself) and so I went ahead and booked.

Flew from Seattle to Brisbane and everything went fine, no complaints here.

Date of experience: March 23, 2016
Florida
1 review
1 helpful vote
Follow Julius J.
Unfollow Julius J.
Share Review
Report Review

It was my first rime traveling outside the country and I had no idea which airline or agency to use, so I randomly picked Flighthub and it turned out to be a great choice! My flight to Tokyo was a delight and to think that I only paid $600!
Tokyo, on the other hand, was quite an expensive destination but that's another thing...
I'll be using Flighthub on my flight tickets from now on.

Date of experience: March 23, 2016
New Jersey
1 review
3 helpful votes
Follow Laura N.
Unfollow Laura N.
Share Review
Report Review

Informative website
March 23, 2016

My husband and I flew to Paris on February of this year and got to spend our first valentine there. We bought our tickets via the online booking function and was really pleased by the fast process. Another thing I liked were the additional information that shows extra information like Paris' temperature, the average internet speed and its price, they even compare the price of eggs (yup, you read that right, eggs as in CHICKEN EGGS) between our origin (Minneapolis) and destination!
It's these small details that I really like.

Date of experience: March 23, 2016
Washington
1 review
2 helpful votes
Follow Alfred M.
Unfollow Alfred M.
Share Review
Report Review

Booking went smoothly
March 23, 2016

I had the chance to fly from Miami to Auckland via American Airlines a month ago. Booked my flight with Flighthub and had to pay a total of USD 1,050 which was way cheaper than the ticket I saw at American Airlines's site.

Date of experience: March 23, 2016
Wisconsin
1 review
2 helpful votes
Follow morris k.
Unfollow morris k.
Share Review
Report Review

SCAMMERS
March 22, 2016

These guys are the worse

Literally

You cant speak to any of the operators they all throw around or put you on hold

They are disgusting

Date of experience: March 22, 2016
California
1 review
2 helpful votes
Follow Martin S.
Unfollow Martin S.
Share Review
Report Review

I am a single father of two and am constantly on the move due to the nature of my work. As a dad with two small children, traveling by plane is only the most efficient way of transportation I can think of. Unfortunately it can be expensive, so you can imagine my surprise when I found the discounted flights from this website.

Recommended because it's really cheap and easy for people who travel a lot.

Date of experience: March 22, 2016
Illinois
1 review
2 helpful votes
Follow Webb H.
Unfollow Webb H.
Share Review
Report Review

Confirmation is fast!
March 23, 2016

I booked a flight last Monday to Dublin. What I really liked about them is their confirmation email is super fast! I finished my booking and payment at around 9:45 AM and received my confirmation at 9:55 AM.

Date of experience: March 22, 2016
New Jersey
1 review
3 helpful votes
Follow Nelson R.
Unfollow Nelson R.
Share Review
Report Review

My wife and I will be staying over at Rio Greece for two weeks and are in need of a nice (but cheap) hotel. After checking out flight hub's website, we noticed that we can filter the hotels by star ratings.
We decided to go for Florida blue bay which had 4 stars. The hotel is literally a bargain at $50 a night. I recommend this to anyone who likes to rank hotels by price.

Date of experience: March 22, 2016
Washington
1 review
2 helpful votes
Follow Louis C.
Unfollow Louis C.
Share Review
Report Review

Great hotel deals
March 23, 2016

I will be flying to Cairo alone this coming April 30 and decided to use their Hotels booking feature to find a place to stay for 5 days. If you want to arrange the hotels from lowest to highest price, click the "Price" tab.
I booked a room in Grand Pyramids Hotel for only C$51. Really affordable.

Date of experience: March 22, 2016
California
1 review
2 helpful votes
Follow Albert C.
Unfollow Albert C.
Share Review
Report Review

I cannot recommend this website enough, mostly for travelling businessmen out there. Contrary to popular belief us businessmen do not necessarily fly business class all the time and we're not all millionaires, and looking for a cheap flight ticket is usually a hit or miss.

On flighthub, that is rarely the case because I can say that 90% of my flights were at least 30% cheaper than that from other airlines (i used to book on Cathay's website, FYI).

Date of experience: March 21, 2016
Illinois
1 review
2 helpful votes
Follow Lynda A.
Unfollow Lynda A.
Share Review
Report Review

Super affordable!
March 22, 2016

I just bought a ticket to Bali for a 5-day vacation and I CANNOT believe how cheap it was. Checking the different carriers proved to be a waste of my time (spent more ore less 4 hours looking for cheap tickets on various airlines), but FlightHub didn't even take more than 4 mins to search and book!

Date of experience: March 21, 2016
New Jersey
1 review
1 helpful vote
Follow Robin J.
Unfollow Robin J.
Share Review
Report Review

Used this website for my flight from IAH to Beijing. Great site although can sometimes be slow when searching flights, but that could simply be my connection, i don't really know. Wish more sites offered flights as simple as this.

Date of experience: March 21, 2016
Washington
1 review
1 helpful vote
Follow Carolyn M.
Unfollow Carolyn M.
Share Review
Report Review

I'm not very good at these online systems so I made a mistake of booking a round trip ticket instead of a one way trip from Los Angeles, USA to Montreal. Had my son not pointed it out, I would have not noticed my mistake, so we went ahead and called their telephone numbers. First try we weren't able to connect but by the second we were finally able to talk to one of their agents.

My son told them the problem and after a few more explanations we were told that they would call us back within an hour. I was not really expecting them to call back as most of these operators rarely do.Au contraire, 45 minutes later our phone rang and it was the agent telling us that they had already fixed the problem. Many thanks to the sweethearts who had sympathy for an old lady like me!

Date of experience: March 21, 2016
Illinois
1 review
3 helpful votes
Follow Tony P.
Unfollow Tony P.
Share Review
Report Review

My partner and I spent Valentines in Paris. Prior to checking out FlightHub reviews, we were nearly hopeless because most flight tickets costs thousands of dollars. Then after hearing about flighthub (and checking out some online reviews) we decided to try it out.

Everything worked fine, a few site glitches (could have been due to our poor connection, though) but overall, the booking was easy and cheap.

Date of experience: March 18, 2016
Canada
1 review
1 helpful vote
Follow Lucy M.
Unfollow Lucy M.
Share Review
Report Review

Before, I always went to the nearby travel agency to book all my flights. After seeing their website I was a bit doubtful, as I don't usually like giving away my info online (not very tech-savvy here lol) but my friend's wife recommended it to me so I went ahead and booked a flight to LAX.

I was really surprised how easy the transaction was, I did not even need to call their hotline. Recommended for those with little knowledge on online transactions!

Date of experience: March 18, 2016
California
1 review
0 helpful votes
Follow Christina O.
Unfollow Christina O.
Share Review
Report Review

Smart travel agents
March 19, 2016

The website is super easy to use even my teenage son knew how to navigate it, also, booking a flight is seamless. I called their hotline number and was able to connect right away. The agent was knowledgeable and was able to answer my baggage inquiries.

Date of experience: March 18, 2016
Australia
1 review
2 helpful votes
Follow Amy L.
Unfollow Amy L.
Share Review
Report Review

I booked a flight from Sydney to Osaka using FlightHub, Booking was easy and confirmation was fast. Come flight day, I was able to enjoy the entire plane ride thanks to the kind FA's of China Southern. I will recommend them to my friends.

Date of experience: March 18, 2016
Canada
1 review
2 helpful votes
Follow Andrew F.
Unfollow Andrew F.
Share Review
Report Review

Beware, no support
March 17, 2016

I booked a Flighthub ticket in Sept, 2015. Based on my confirmed flights I made hotel etc. reservations. In late February they informed me that a segment of my flight would be cancelled (I later became aware that they had known this in November but failed to notify me).

I thought this is no problem as FlightHubs terms and conditions state in these events they will work with the airline to make alternate arrangements, and the airlines own conditions of carriage state they will offer a alternate flight plans or a refund.

Here's what's happened since
(1) FlightHub referred me to the air carrier. The carrier indicated that only flight hub can change the reservation but gave me some agreeable options for alternate arrangements that they said they would notate for FlightHub.
(2) I called FlightHub to make modifications to the flights per the dialogue with the airline but they only offered me one option that would force me to forfeit some non-refundable hotel arrangements I made based on the original contract. Told me that was my only option and advised me to call the airline back
(3) Talked to the airline and it's affiliate who operated the flights and both gave me a number of options that would be made available to flight hub
(4) Called back FlightHub who agreed to conference me with the airlines travel agent support desk and they offered me alternate arrangements but the FlightHub agent hung up on us.
(5) Immediately called back another FlightHub agent and asked if they could call the airline back, they refused. I asked them for contact information for someone that could help me, they gave me the address of the "headquarters" in Cornwall
(6) Sent my concerns via courier to the address given except during business hours it leads to a closed, locked unmarked door.
(7) eMailled and Facebooked asking for real contact information with no response.

I now don'rt know if I'll go on vacation at all and forfeit additional funds, this is the worst experience with any business I have ever had. At this point I am not even confident they are a legitimate enterprise as you'd think the "fastest growing travel provider" inCanada would have a staffed premises somewhere.

Date of experience: March 17, 2016

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+158
See all photos