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Flighthub

2.7

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Flighthub Reviews Summary

Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 10th among Plane Tickets sites.

service
696
value
653
shipping
264
returns
527
quality
588
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Canada
1 review
1 helpful vote
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Telephone
June 11, 2017

Impossible d'avoir un interlocuteur parlant Français concernant de l'information importante au sujet de mon vol après de très très nombreuses tentatives

Date of experience: June 11, 2017
California
1 review
0 helpful votes
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It's a good service company
June 12, 2017

No good to the customers computer IE. When you open IE, your website will on it
It's sometimes makes customers feelings bad. Normly in one year people not travels so many times.

Date of experience: June 11, 2017
Canada
1 review
0 helpful votes
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Very satisfied
June 12, 2017

Online interaction... easy data entry for ticket purchase. Have used Flighthub in the past maybe for 3 flights. This is now the fourth purchase.
Thanks
Vicki

Date of experience: June 11, 2017
Canada
1 review
2 helpful votes
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1st I entered my credit card info to purchase the C$1240 fare that was tagged with (only one seat remained) but after that the website answered (sorry that seat was taken) then I continued to find another fare, I chose a C$1285 and finally the website answere (Congratulations you purchased our best fare) and I saved all the booking information for that flight and I arranged everything.
But few days later when I checked my credit card I found that the charged me for both fares and after long discussion with them they said only half of the fees are refundable after another payment of $75 cancellation fee!
I had the worst experience with flighthub.com

Date of experience: June 11, 2017
Sarah C. Flighthub Rep
over a year old

Hi A. O.

This is definitely not normal! We're creating a ticket to look into this and you should hear form us within the next 24 hours.

Kind wishes,
FlightHub Team

Texas
1 review
0 helpful votes
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Good experience
June 12, 2017

Booking was easy and covinient. The price was also better than on other websites. Will use again in the future.

Date of experience: June 11, 2017
Kentucky
1 review
0 helpful votes
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Wonderful Flight Purchase Process
June 12, 2017

I highly recommend Flighthub no issues with checking out! Please check out Flighthub for all your flight purchases!

Date of experience: June 11, 2017
Georgia
1 review
0 helpful votes
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Booking was very easy and cheap. However, they say they have 24 hr cancellation and there is no where to contact them. I wanted to change my flight because i found a nonstop for the same price that wasnt previously shown to me before and couldnt find anywhere on site to contact them or cancel so i could rebook. Now i am stuck with a layover in newark.

Date of experience: June 11, 2017
Canada
1 review
0 helpful votes
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I have booked my flight very easily, without any problems on internet. Normaly it takes a lot of time to do that, because you always have to go back to see if it is right, but this time I did not have to do that. And on top of everything I got a super good price, very competitive. I was looking for an easyjet flight, but at the end Air Canada is okay too. Also I could reserve the seat, well not really the seat itself but it was possible to say that I wanted a seat by a window!

Date of experience: June 11, 2017
Canada
1 review
0 helpful votes
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Couldn't ask for better
June 13, 2017

I have no complaints regarding my recent booking with flighthub, it went smoothly, my response was prompt and efficient! Very happy customer!

Date of experience: June 11, 2017
Missouri
1 review
0 helpful votes
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Had a hard time last evening trying to get my phone call answered l was on the line for 1 hour. L hung up and tried the next morning l got my call answered.

Date of experience: June 11, 2017
Canada
1 review
0 helpful votes
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Great
July 13, 2017

Fantastic service nice prices, good customer service, very good feedback and quick resolution of problems. Would recommend to any one for sure

Date of experience: June 11, 2017
Canada
1 review
0 helpful votes
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Fast and easy!
June 12, 2017

Good price, easy to use Fast and profesional; I am happy to purchase the ticket with you and I will refer you to my family and friends.

Thank you!

Date of experience: June 11, 2017
Illinois
1 review
0 helpful votes
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Good
June 12, 2017

Good. Good job. Good company, good agency, good service, very faster,...

Date of experience: June 11, 2017
South Carolina
2 reviews
0 helpful votes
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Frost time user
June 12, 2017

Pretty decent site with little difficulty using for a none internet user. Wishing I would have had more choices on flights and times but made it work.

Date of experience: June 10, 2017
Canada
1 review
0 helpful votes
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Very easy to book.
June 12, 2017

Has straight booking, never had an issue with the site or recieving my tickets. Has decent prices and decent timings which I could make do with.

Date of experience: June 10, 2017
Canada
1 review
0 helpful votes
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Excellent
June 11, 2017

Merci pour le site simple et efficace.
Merci aussi pour les prix abordables.
Je vais suggérer votre site.

Date of experience: June 10, 2017
Illinois
1 review
0 helpful votes
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Easy... fast!
June 11, 2017

Easy site to use and everything got done quickly. I hope the site can maintain this efficiency - I'll be back!

Date of experience: June 10, 2017
Texas
1 review
1 helpful vote
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DO NOT BOOK ANY TICKETS WITH THEM
The worst site to book your ticket and the customer service is the worst. I just booked my ticket 15 minutes ago and mistakely choosed wrong time. I called them immediately and asked them to change time, as ticket price and everything was same but they just wanted to charge me $75 more for no reason.

Date of experience: June 10, 2017
Canada
1 review
0 helpful votes
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Flight Hub consistently provides updates, good fares, and reliable airlines.

I appreciate the ease of booking and the email confirmation.

Date of experience: June 10, 2017
Maryland
1 review
0 helpful votes
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Time availability
July 12, 2017

Only thing I was unsatisfied with was the flight times that were available to choose from. The fact that you get charged to pick seats or change flight times. I agree with charging cancellation fee unless it's something personal that someone can't help.

Date of experience: June 10, 2017

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+158
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