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Flighthub Reviews Summary
Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 9th among Plane Tickets sites.
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It was quick, easy and I received a great price without spending hours on the computer. I will use this site again.
Be ware! If you have to cancel your flight, you will not get a refund! If you can't spare the money, don't book with them! They did not offer any options such as taking the flight at a later date or anything! I am so disappointed. It's not like I book flights and cancel all the time. I very rarely fly!
Excellent so far! Easy to book, ggggghnnvch vjfj jch d' j j cd f d' jvjv j cbm v jd un k vf h f ffdkvjg jg j vndgcjgn kchvjv jgj d' jckmvjghfjd un j c' hgh cv jxjcjvj jvh cc hvg d'juin nvjchgysgf " hvkgg! Bhgxm hvgdjvjv un j " lnj cc hvh cv n j vf :( v nbv k n
I had to book a last minute one way flight and I found the cheapest price on here. Definitely helped and saved me! I will always use this from now on.
Ty it kept my trip simple and undisruptive without any unnecessary stops in the airport I was able to board and go
It was my second time using flighthub and it was very easy and the price are great, I will recommend it to anyone
Associate entered invalid name, called back they stated they could not correct, canceled ticket.
Entered ticket my self, name for lap child was still invalid, Call airlines they stated FlightHub had to fix name.
Called a second time and got someone who adjusted the name instead of canceling.
This is my second time purchasing tickets through Flight Hub. I found the cheapest tickets here and booking was pretty easy.
Thanx
I pound a nice deal good customer service when I call a flight hub direct their giving response through email
Agent was helpful and polite, but supervisor was rude, aggressive, and threatening. Supervisor felt it necessary to argue just to make a point.
Hi Taz,
Thank you so much for taking the time to leave this review. Without your feedback regarding our customer service, we would not be able to improve our services. I have sent your commentary over to the service team for further review.
We hope that you'll consider booking with us again as we’re always looking to improve our products daily.
Cheers,
FlightHub Team
No indication when I purchased the tickets that there would be additional charges for luggage. The only carry on allowed is a small personal bag, like a backpack. Cannot carry on a regular carry on bag. I found out about the carry-on policy after the airlines sent me info. This is an additional $50 ($25each way) because the fare offered and selected is a basic economy fare. Shame on you Flighthub! The fare is not a deal with the additional $50 charge.
Hi Alisa,
Thank you for sending us all your information. I have forwarded the details to our Escalations Team and one of my colleagues will be contacting you to look into this issue.
Please let me know if there is anything else we can help you with.
Kind wishes,
FlightHub Team
First and last time customer.
They offered me the seats booking extra fees to make sure I will be sitting with my minor child daughter. Now I learn that They made me this pay this fee only to transfer my request to the airline I will be travelling on. They make it sounds like it's a guarantee you will be sitting with your child. No. You're paying for a message they will transfer to the airline company. This is a complete scam.
My other irritating point is that because I booked with flighthub, I cannot manage my booking or my online check in directly on the airline company website. FlightHub do not give a booking number allowing customer to go on the airline company and manage my flight directly on the company website. And because I cannot check in online, I have to present myself at the airport and do that over there instead of in the comfort of my home.
I will never be one of their customer again.
FlightHub staff respond to this please because your calling center ( twice) can't.
Lucie Cliche
Hi Lucie!
We do actually give information to check your info on the airline's website! We sent it to you in the confirmation email (in your case it begins with the numbers 40).
We will be sending your other comments off for further review.
Kind wishes
FlightHub Team
What usually proves stressful has with FLIGHT HUB made so effortlessly easy to say the least! The site is very user friendly, but most importantly I got the flights I wanted cheaper than other so called cheap fare websites!
This site has the bast deals. It's fast and easy. I highly recommend. It's gonna be my new booking site. Ty
Quick and easy to use! Good selection of flights, seats and the prices were the cheapest. I received an e-mail response with my tickets right away.
I found the Flighthub site to be helpful and easy to navigate. They were able to provide me with the most cost effective option for our travel plans.
I was searching for flights for about six weeks from Philly to Nashville and I almost purchased one for 739 since the price had not dropped. Luck landed me on the site through a quick Google search and I found the exact same flight I was about to book for 310 dollars cheaper... This will be my go to site now.
1. I could not choose seats United would help me and you guys were great at making a request but cannot guarantee. All I wanted was three seats together with my 9 and 6 year as there traveling adult. No where did you state this seat selection issue until after I had processed my order. Besides the first guy at United was rude and I believe that is what made the situation worse.
2. I also can not have a carry on which is not specific flagged, I don't want to drag one on the plane but I have had my luggage lost so wanted a back up plan with all my meds.
Site worked great and saved almost 300 bucks. Who knew that buying flights direct from the airline would be that much more expensive.
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Deanna,
Thank you for sending us all your information. I have forwarded the details to our Escalations Team and one of my colleagues will be contacting you to look into this issue.
Please let me know if there is anything else we can help you with.
Kind wishes,
FlightHub Team