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Flighthub Reviews Summary
Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 9th among Plane Tickets sites.
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It was a wonderful experience. The website is easy to browse and I got good deal ticket. I would recommend their website
I had a very good experience with this. Flighthub was very easily accessible and the prices were competitive but fair. I especially liked how little effort and stress it took to access my itinerary.
Overall, I was pleased and would use it again. I would recommend this to anyone else too.
Excellent, I use flight hub frequently. Vast options for flight times, seating, and airlines.
Consistency in service, secure and fast booking transactions.
Great experience, easy to use, best price among other similar site. The alarms are easy to follow, and to modify if required. We recommand to all frequent traveller's.
One of the worst companies i have dealt with all my life. I have never experienced such a disgusting and careless attitude from the representatives. They also run a scam on the dates, i booked my flight on July 10 coming back August 31 and they automatically changed my date for them to gain more money. They wanted to charge me $250 change fee for something i did not do. I highly advice people to be careful with this company and find another company. They run a scam, nasty attitude and careless work about the customers. For everyone's safety out there, please, i repeat PLEASE do not deal with this company, they scam people.
I was really happy to have found a great price on my last minute flight. Thank you so much flightHub
Overall the selection of hotels & flights provided good options and most were competitive, however the flights were usually milk runs with limited (& otherwise competitive) choices!
This site is easy to use and offers some of the cheapest flights I've seen compared to other sites. Customer service is also incredibly helpful.
I find your site so easy to book online.The ease of the site is so good you don't have to use a travel agent.
This is my first experience using flight hub, and I found it easy to use and my transaction went smoothly. I was able to find and book the perfect flight times at a good price!
I booked a flight for a friend, received a confirmation email, and was charged. I verified the flight the day before. No problems. On the day of the flight my friend arrived at airport to find that the booking was cancelled with no notice.
Called Flighthub customer service and spoke to representative Arnel. Arnel was unhelpful, interrupted constantly, and refused to get a supervisor because they were all "taking calls and would be unavailable for at least an hour". He repeatedly insisted that I call back later. I refused to hang up and was eventually transferred to supervisor Claudine (employee # 5963) While Claudine was unable to satisfactorily explain why the booking was cancelled with no notice, or provide any any resolution to the problem, she was at least polite and did not interrupt. The only useful piece of advice Claudine was able to offer was to suggest that we book directly with the airline instead of with a third party website.
I would suggest that you follow her advise and give Flighthub a pass.
Hi David,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
Not the websites fault but flights in general are too damn expensive! Overall booking was quite simple. Always cheaper than direct booking with the airlines!
I was planning an anniversary trip with my wife to San Francisco, and booked a flight through FlightHub. The flight was on United, with a new fare called "Basic Economy." After booking, I get an email from United saying that with this fare, I cannot "sit with [my] group or family." Thanks United 10 hours of seat time, not sitting with my wife on our anniversary. I'm within the normal 24 cancellation period, so call United to cancel. United tells me that I have to call Voyage Ala-cart. Voyage Ala-cart tells me they are just a wholesaler, and I have to call FlightHub. FlightHub tells me that I have to pay $75/person ($150 total) to cancel, even if within 24 hours. After complaining, they "generously" reduced my penalty to $50/person. So to get my refund, they first will charge me an ADDITIONAL $100 now. Then in five to ten business days, I will get a refund of my full purchase price. Unbelievable.
Hi Robert,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
Helped me out a lot with cancelling and changing flights. Tried to help me figure out plans after the airport as well. Great team. Thanks
Very satisfied With this page. I've checked different pages ando it has been the one that has offered me the best options in allí me reserchs
Flight hub has the best filters when it comes to searching for international flights and the prices where great! No complaints and will defiantly use again!
Way better compared to other site. Your not suppose to obliged your customer to provide 100 characters in giving comments that's sucks
Good price, not a bad connection. I kept a watch on the fares and it let me know when fares went down. Overall satisfied.
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
This review is being reported simply because it does not accurately depict the services offered to our travelers. It is our goal to address each traveler concern, so we will looking into your experience and reaching out to you should any further action be required.
Kind wishes,
FlightHub Team