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Flighthub

2.7

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Flighthub Reviews Summary

Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 10th among Plane Tickets sites.

service
696
value
653
shipping
264
returns
527
quality
588
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Michigan
1 review
0 helpful votes
Follow Meria J.
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Reservation made easy! 5+
August 19, 2017

Flighthub's reservation was very easy. Once you choose your flight the whole booking process was on one page. I really appreciate that! Some of the other sites you filll your name and wait forever until the next page loads up, filll some more and wait again. Not so with Flighthub.
I was done with my reservation in just few minutes. Also it was here where I found best prices for the trip I needed the tickets for. I'll try Flighthub again. Hopefully their domestic fares are reasonable like this international flight was.

Date of experience: July 18, 2017
Canada
2 reviews
0 helpful votes
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Très bon service à la clientèle. Hommes et femmes dévoués et à l ' écoute dès besoins des clients, rapidité et courtoisie les caractérisent.

Date of experience: July 17, 2017
Canada
1 review
0 helpful votes
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Annas review
July 18, 2017

On the phone excellent. On website kept getting message that my flight had been taken after having given all bank info.

Date of experience: July 17, 2017
Sarah C. Flighthub Rep
over a year old

Hi Anna,

Thank you for taking the time to review our services. Unfortunately, when it comes to airfare, prices can fluctuate at any time based on demand and availability, at the airline's discretion. We're so sorry this happened, but the fare is only locked in once your booking is ticketed.

Kind wishes,
FlightHub Team

Canada
1 review
0 helpful votes
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Very pleased
July 18, 2017

Site is very easey to use. I got the dates and times of flight thati was hoping for. Prices arevery reaso able. I amgoing to definetely useflifht hub again for future flights

Date of experience: July 17, 2017
Canada
1 review
0 helpful votes
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Perfectly Good
July 18, 2017

Very easy to book flights, my time using flight hub and I found it very cool, cheap and affordable price. Hopefully in future I will use it again when booking any flight to my dream destination

Date of experience: July 17, 2017
Nebraska
1 review
0 helpful votes
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Fast and Easy Search and Booking!
July 17, 2017

Googled best flight deals, Flighthub came up, along with a couple of others, Flighthub had the BEST deals by far. Booked my flight and can't wait to go!

Date of experience: July 17, 2017
Georgia
1 review
0 helpful votes
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Excellent customer service
July 17, 2017

I booked my flight easily and called in to make some changes to my meal which was accommodated without any issues!

Date of experience: July 17, 2017
Minnesota
1 review
0 helpful votes
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Flight and rental car booking
August 18, 2017

Overall, the site was easy to navigate and really searched for the best prices. I would definitely use it again.

Date of experience: July 17, 2017
Illinois
1 review
0 helpful votes
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Booking
July 17, 2017

Not bad system. Helps you without any problem. Lets you choose your own seat. And tells you what to do

Date of experience: July 17, 2017
California
1 review
2 helpful votes
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I booked a flight through Flighthub to fly from Los Angels to Pensacola on 7/14/17 returning 7/16/17. One of their operators made the mistake to spell my friends last name, unfortunately he did not review his electronic ticket when he book the flight. The nigh before the flight i noticed this mistake and i called them. They wanted to charge he 75 dollars for their mistake because by the way he booked his flight with an operator
Botton line we talked to United and i was told that they will put a note on his ticket."They never did it. Another very unprofessional company. People are no well trained. En of the story. Do not book any ticket with this third parties companies.At the time you arrive to the airport it is a mess and you do not have any thing to do because you have to go. Oh also the kind of ticket we book do not allow United to make any changes, not even seats... No way Jose... this is too much... First and Last time.

Date of experience: July 17, 2017
New Jersey
1 review
0 helpful votes
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Good pricing
August 18, 2017

Good prices compared to other sites. Easy navigation and search. Would considering using this site again

Date of experience: July 17, 2017
Canada
1 review
0 helpful votes
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Flight hub forever
July 17, 2017

Flight hubs system is user friendly. Lowest prices compared to other sites. Have used theirs services several times in the past and will continue to do so in the future.

Date of experience: July 17, 2017
Florida
2 reviews
0 helpful votes
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Easy to follow instructions.
July 17, 2017

A very good site to make flight reservations. Would have liked to have the ability to choose seats on the flight. This is the first time we were not able to do so.

Date of experience: July 17, 2017
Canada
2 reviews
0 helpful votes
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All wais the best
July 17, 2017

Like usually perfect experience. All the reasons to recommend you to all my friends. Next time, i'm sure will be the same, thank you

Date of experience: July 17, 2017
France
1 review
0 helpful votes
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Great
August 18, 2017

Great experience, fast efficient and I've noticed they have better rates than Kayak which I used to use. Flighthubs my right hand, my go to

Date of experience: July 17, 2017
Washington
1 review
0 helpful votes
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Great
July 17, 2017

Fast and easy
The questions were straight forward to answer and I didn't have to wait long to get my results.
They seem to find the lowest rates.

Date of experience: July 16, 2017
Canada
1 review
0 helpful votes
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If you read the responses from FlightHub to the critical reviews, they lead you to believe that they ask for your booking number to investigate the situation. I've spoken to several others who have left messages with the booking number, yet there is no follow up. Look up this company in the Better Business Bureau ratings and you'll understand why their "F" rating is appropriate.

Date of experience: July 16, 2017
Texas
1 review
12 helpful votes
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I will be using Flight Hub again!

The Great:

I saved over $500 with Flight Hub!

I was able to find a ticket for under $900 on Flight Hub instead of $1400 (Kayak, Expedia, Sky Scanner, major airline websites, etc)

While I will continue to use other meta search websites, Kayak, etc, I will be adding Flight Hub to my list of must visit airfare websites.

In order to get the best price from Flight Hub:
- Be flexible with dates
The website will show you alternative itineraries without you necessarily asking for them, but I find this helpful as you get an idea of when the most inexpensive flights are (a few days earlier or later).

-Book quickly!
Good and reasonably priced itineraries can go very quickly, so if you see the ideal flight, book it. A flight I was looking at was no longer available 5 minutes later.

Suggestions for improvement:
- If a customer needs to cancel their original itinerary (within 24-72 hours, most likely airfare is not confirmed with airline yet) and book another itinerary with Flight Hub, the $75 cancellation fee should be waived.

Customers should not be assessed a financial penalty if the itinerary hasn't been confirmed with the airline and if they are booking another itinerary with Flight Hub.

Date of experience: July 16, 2017
Canada
1 review
3 helpful votes
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NEVER AGAIN
July 16, 2017

ABSOLUTELY THE WORST CUSTOMER SERVICE I HAVE EVER HAD IN MY LIFE. CHARGE RIDICULOUSLY HIGH AMOUNTS FOR THEIR MISTAKE ON THE SPELLING OF A PASSENGERS LAST NAME. SPOKE TO AIR CANADA DIRECTLY AND THEY TOLD ME THERE WAS NO CHARGE ON THEIR END. ANOTHER REP TOLD ME I COULD DO A FULL NAME CHANGE ON A TICKET 3 DAYS BEFORE THE FLIGHT AND ON THE PHONE WITH THEM NOW AND THEY ARE SAYING NO ALTHOUGH I AGREED TO PAY THE 200$ FEE! THIS PLACE IS SUCH A SCAM! NEVER HAD A PROBLEM WITH ANY OTHER 3RD PARTY AGENCY!

Date of experience: July 16, 2017
District of Columbia
1 review
0 helpful votes
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Everything was more than easy until it came to seat selection. It is not clear at all how that works. There's no indication whether or not there are any options other than paying for your seat. That was nearly enough to make me never want use this site again.

Date of experience: July 16, 2017

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+158
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