FlighthubReviews 5,076

I tried to make reservations for three passengers through their customer service line, and every single time the call got disconnected. Given a call back number, they didn't even bother to call back and I had to go through the process of booking three times without success. The flights on the website don't even match the price they give, and when told the prices in front of my face in CAD, they proceeded to tell me that I was wrong and those prices were in USD. Horrible customer service, and company.

At the time in need Quick Flight I was looking best Price a flight to go down to Nova Scotia, my Mother's Brother had pass away and they were waiting on us to leave as soon as possible. Your flight was the cheapest and everything went Just wonderful. As mother has a bad knee they got on first the flight was great going there and back home To Winnipeg, MB I would recommend Flighthub & the next trip I take will be with Flighthub!

I bought my ticket from flight hub which is Edmonton, Toronto, Bogota, Cali. Anyway, the flight from Edmonton to Toronto will be after just midnight and arrive in Toronto at about 6:00 a. M then leave to Bogota at 8:00 a. M which is great waiting in Toronto only 2 hours. Then air candida cancelled the flight time and get email from flight hub that I need to call them. I did and they change my flight from Bogota back to Toronto from after noon to late evening which is ok with me because this give me 3 hours enough time to fly from Toronto to Edmonton on my way back. However flight hub never told me that the flight from Toronto to Bogota will be 11 hours waiting at the airport in Toronto. I called air Canada if they can help me to fly from Edmonton instead of midnight to early morning so I do not have to wait 11 hours in Toronto. Air Canada said they can do nothing for me because I bought my ticket from flight hub. I called flight hub many time and explain to them the situation that 11 hours waiting in Toronto to go to Bogota is very long and I am senior. Flight Hub did nothing for me. All they told me to call air canada, this or that. No help at all. And they accused me that that I accept their agreement which I did not because they never told me not on email or on the phone that I have to wait 11 hours in Toronto on my going to Bogota. Every year I buy my ticket from them but from now on, I shall never do this because this is the worse I experience I have with them. Al I wanted is to fly from Edmonton in the morning instead of midnight so I do not have to wait 11 hours at the airport in Toronto going to Bogota. There is flight from Edmonton to Toronto November 03/2017 at 7:30 am. and arrive to Toronto around 1:30 and then fly to Bogota at 5:00 p. M this is good so the waiting will be 4 hours instead of 11 hours but no help at all.

I ordered a ticket on Air Canada from Toronto to Heathrow, with the expectation that it would be returning from the same airport. Got to the airport to be told that the return flight was from Gatwick. I had to pay a further 150 pounds to change the ticket. Also, I paid for window seats both ways, and no seats were booked and was seated in the middle row. Will never travel with this site again, and will let others know about my experience.

Air Canada told me there should be no fee to transfer our flight due to Hurricane Maria hitting Turks & Caicos. There is a "good will" in place with FlightHub, and when you call FlightHub Customer service, they put me on hold for 2 hours (checking in very 10 mins) saying there is no agreement. Yet I contacted AC multiple times, spoke with 3 different people and they all said that FlightHub must respect this agreement.
FlightHub charged my Visa without my consent, and if I do not get a full refund, I will take further action against them.

If you book tickets with Flight Hub and then have a medical emergency, you have a medical emergency, expect ABSOLUTELY NO HELP from Flighthub.
My wife was unable to make a flight booked with them because she required unanticipated major surgery.
I forwarded her flight documentation and a letter from her surgeon confirming her surgery and status.
Over the course of 11 days I called them six times asking that they contact the airline for consideration.
Despite repeated assurances that they would - "just call us back in 48 hours" - they never did.
Finally my wife called the airline directly and got a full refund with the same info we had provided flight hub in just a single phone call.
My view is that FlightHub is not a serious business - buyer BEWARE.

And now - weeks after we GAVE UP on Flight Hub's bogus promises to help us, they read a public review of their NON-performance and decide to give the appearance of doing something. And what they do is make yet another promise just like the four they blew off when my wife was in the hospital.
AND - they read my review SO carefully that they didn't even notice that I made clear in the review that THE AIRLINE resolved our issue after a single phone call. Flight hub is now making promises that they have ignored in the past to SOLVE A PROBLEM THAT - DESPITE THEIR COMPLETE USELESSNESS - WAS SOLVED WITHOUT THEM!