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Flighthub Reviews Summary
Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 10th among Plane Tickets sites.
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Flight up always offers me the best prices when travelling. Providing an easy to use platform to purchase tickets in a timidly fashion.
Finding a flight was simple, adjustability of price ranges made it clear which fights were ideal.
Easy communications made things run smooth.
Thank you for giving me the best price with good services provided by Air Canada. I will always recommend Flighthub to my friends.
I have always been very satisfied with Flighthub - I am rather frugal, and prefer to get what I consider a: good deal, so I can spend my money on more trips! Flighthub helps me continue to travel inexpensively and comfortably.
I had a very good experience and did not face any issue during this transaction. I recommend flight hub
I was booking with u guys for last 4 years, this year due to flight changes i called customer service to find different dates (plus i was willing to pay the extra amount). 5 Times customer service guys hung up on me when they said we found the date, 2 days i was on phone line for almost 5-6 hours. Personally now i will never book from you guys and will recommend all my friends to stay away.
This is a great website to purchase flight. I have ordered a couple of times from here, and it is very fast and convenient.
I would use you guys again. Very fast service and reliable. Flight hub has come thru with their promises. Thank flight hub.
I found their service when searching for cheap flights to visit my parents and their deal was the best.
Thanks a lot!
I love booking through flighthub it gives me multiple options and the best price. It compares the price from different airlines and give me an option to pick but I really want
The online airline booking experience was uneventful, and when traveling by air, that is a good thing. Thank you.
I constantly check Flight Hub for the best deals and competitive pricing. Always my go to when I begin my searches for airfare.
I felt scammed by this company. The website was cumbersome, wouldn't let me book 2 tickets at once. Then it wouldn't let me select the seats next to each other.
Took a long time arguing with the terrible customer service, who wouldn't let me speak to a superior when I requested. Called back and the next guy gave me the same run around and refused to connect me with anyone else. Ended up calling the airline directly and they fixed the issue, sat us together and charged me less for the second ticket than flighthub had for the first. To be honest, this was the worst customer service I've ever experienced.
Enjoyable site for flight purchase. Simple,
Easy. Fun. I've used other sites and they all seem redundant.
Flight hub was completely useless and painful to deal with. There was a technical glitch in which a date was changed for connecting flights. According to Flighthub the change was not successful according to the he airlines (2 different airlines) the hangar was successfully, Flighthub inability to accurately reflect the airline booking nearly resulted in me missing 3 flights starting in Calgary Canada and ending in Adelaide Australia. It was completely unnecessarily stressful. The only way it was resolved was because the airlines bent over backwards to fix Flighthub error. I will never use Flighthub again.
I love flight hun its easy and compared to other websites has the best prices i would definitely recommend it to anyone that is looking for cheap, convenient flights.
My flights had good seats and were on time. Flight hub made it easy for me to book online. No lines no hassle.
If you have to edit anything on your tickey get ready for CHINESE WATER TORTURE and GET YOUR CREDIT CARD out ----ITS GOING TO COST YOU! The call staff is not proficient in the English language and may misspell your name as many as 20 times in a row. Then, when you go to change your ticket THEY CHARGE YOU $150 AFTER THE FACT. I wish I had never ever ever used them. It's been over 2 hrs and I'm still trying to get my name on my ticket to match my passport. Please kill me...
DO YOURSELF A FAVOUR AND JUST BOOK DIRECTLY WITH THE AIRLINE, DON'T END UP LIKE ME... stuck on hold and getting charged EXTRA MONEY FOR SOMETHING THAT SHOULD HAVE BEEN DONE RIGHT THE FIRST TIME.
Hi Jamie,
Thank you for sharing your feedback with us. Customer care is our biggest priority, and we work hard to ensure that each member of our team is capable of assisting travelers with any issue they may be having. We are always looking to improve our service, and we are happy to provide additional training when needed.
We have gone ahead and sent your information to our escalations team. They will be able to listen to the call and verify the information that was given. If a follow up is needed, agent will then be in contact with you.
We apologize for any inconvenience.
Kind wishes,
FlightHub Team
So, at the last minute, I have the date of one of my exams changed at the last minute. First I have to wait 20 minutes to talk to a person I do not think it will be a problem I will not be able to talk about it. For the time I can not get away from it I can not get away from it mins. He tells me that I'm taking a break from him and I'm still going to talk about it. 40 mins. After that, he answers me in the end my tells me I'll be back to you again and again it'll take me to say it will take 3 to 5 mins but finally jitter almost half an hour. Finally he offers me something but the price to change the date is almost the same as the ticket.
Hi Franklin,
Unfortunately, we are unable to address this review simply because you did not provide your booking reference number. Please do so by emailing [email protected] along with this review so that we can look into this for you and help you out further.
Kind wishes,
FlightHub Team
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Prabhjeet,
We’re so sorry to hear that you’ve had a negative experience with our customer care team. We will be carefully reviewing the issues that occurred with your booking, and provide the required training to ensure that our team is equipped to handle any situation. We always rely on customer feedback to help improve our services.
Kind wishes,
FlightHub Team