FlighthubReviews 5,076

Absolutely the worst experience ever... I booked a flight, though Flighthub, and they gave me the wrong return date. I called to get this corrected and I was put on Hold by the supervisor (Wren) for four hours. I called back and agent (Angel) hung up on me. I called back again, and supervisor (Rose) told me they can't do anything for me and she can see that I bought travel insurance so call them and let them deal with it and hung up on me also. I will never use this agency again worst experience ever!

I had a booking from Vancouver to Mumbai & back. My daughter faced an emergency & had to be rushed to the hospital. I called them and asked them in advance to change dates 1 week in advance. Its been 5 days & they still cannot confirm the reservation. I will get a huge phone bill at the end of the month since I was on phone with them every day & they do not call you back on International numbers (Yes, their policy states this). Leave alone the bill, I had to manage the hospital & these guys as well & they took away my precious time from my family in these critical moments that my family was facing.
Please stay away from them.

They took my insurance & travel ticket money. Lost it all. They
Are truly very evil. Hope people find this site before doing any
Business with them. Had medical problems, postponed flight, airlines
Took their $200, left $600 credit with FlightHub. Month later they will not honor the $600. I have to prove I am dead or mentally incompetent. Told them I
Was crazy for booking with them but they also want a shrinks
Certification. Wrote it off as a very expensive lesson in dealing with
Online crooks.

After selecting my flight and agreeing on the charges and confirming that price, I went ahead and put my credit card info. After processing, I got confirmation for a different price. When I spoke to their supervisor, I was told that the price of my flight has gone up on air-transit website while the payment transaction was being processed and instead of cancelling my ticket, they increased my ticket price. They didn't honour their original displayed price and offered to refund me but charge me cancellation fee. They said their website states "Prices may change without notice"... so I guess they can double the charges if they want to. NEVER AGAIN

My wife and I booked tickets to the UK from Flight Hub. We were sold ECONOMY TICKETS. Before I made the reservation I checked with Swiss Air and an economy tickets entitles you to have one free 23 kilo bag per passenger. When I arrived at the airport I was told that I had booked an ECO-Lite ticket and luggage was not included. We were each charged $60 for our bags and once again on our return flight we were each charged another $60. Swiss Air told us that we had to take it up with FlightHub as they were the ones who sold the ticket. Had I know that our luggage was not included I would have never booked with them. I contacted FlightHub and was told we book the cheapest available flight and they refused to pay for the extra fees for our bags.

It is over 1 year later and we have not had resolution. We were told my stepdaughter had a credit on an account that had to be used within a year. We called to see if the credit could be used. Our credit was $293 so we thought we could get a one way flight. Flighthub was going to charge us another $254 for a one way flight and use the credit for $293. They said the Airline was charging a penalty to use the credit. None of this made any sense. 3 hours later and 4 customer service representatives we were told the credit could not be used anyway because the account was still in dispute. My credit card company said it was not in dispute with them so that is something Flighthub is doing internally. I just want some of my original $355 back for the poor customer service and dragging this out too long. Can't seem to get any help.

Do not get your ticket from flighthub they are trash, Do not use flighthub because they bul$#*!ting about paying my money back, because united airlines changed the the time and flighthub did not notify me about the changes so I missed my flight since then, I keep calling they always tell me that they are waiting for a response from the other airlines, so I called the other airlines and they told me it's was a lie flighthub is just doing it on purpose because my flight ticket will expired on March the 20 th, They were supposed to get a response but 24 hours or 48 hours and and it's been a week now

I was not happy to see on my credit card bill a change, credit then the same charge. Since I'm Canadian and the flight was in US dollars I was charged by my credit card the 3% conversion fee each time. When I called flight network about this they said it was my credit card company that did this and to call them. When I called my credit card company they said flight network did the charge and refund and recharge. Seems flight network didn't want to be accountable for their error and wouldn't credit me the extra $80 in conversion fees that I was charged.