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Flighthub Reviews Summary
Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 10th among Plane Tickets sites.
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My flight was cancelled a few times due to weather and they were able to rebook everything super quick for me
My flights as booked through FlightHub all went smoothly. There was enough time allotted at the layover for a smooth connection. My experience was very positive.
It was great that I purchased my flight from them because everything was smooth and cheap. I didn't pay to much and the flight was great.
Flighthub site is easy enought to use!
But why does flighthub charge for seating booking, when I can call the airline and book seats for free? Not fair!
Went to philly to watch the Eagles in the playoffs and this saved us so much money. Definitely will use this site again!
Flighthub has been a consistent source of low-cost flight options - it's the first place I search when planning a trip.
Was not able to do baggage because I was touted to a third party site now the rate has increased to an unreasonable amount.
A very easy to use, efficient way to search! My search narrowed my choices quickly and I could find great options for me and my family!
In spite of incredibly dangerous below freezing temperatures and wind chills, you were able to work on replacing flights to get my wife to Chicago. THANK YOU.
With remarkable pricing that is both competitive and easy to buy on the website, I found my purchase a great overall experience.
I have used Flighthub a few times and each time I have found it to be very user friendly. It us easy and efficient and the results are exactly what I was looking for.
I've used Flighthub numerous times. It's an incredible source of quick information on who flies where and when. And the prices are always good to great; sometimes incredible. It's one stop shopping and I love it.
Since 2016 i've been buying my fligths tickets here and I will continue to do it since you can always hace the best prices here!
I've used this website to book at least 40 times.
The prices are generally better than most competitor sites but the customer service, along with their contact center, is very sad.
Much room for improvement
Booking on here is always great. They always show the lowest flights for sure. Being an international college student. I'm thrilled to know I can get back home cheaper and safe.
Thank you i for an easy booking experience! It was smooth and no hassle. I defintely recommend this site.
Always find the fastest and cheapest options on Flighthub. Easy pay easy select. I only use for flights but only because it works so well!
I did a booking for 3 passengers through Flighthub. All the information was entered appropriately, verified by the 2 other passengers before confirming the booking. The next day we found out on the confirmation email that the middle name from the second passenger had been added to the third passenger - middle name that was 100% not there when we did the booking. Flighthub even ask you to verify the information of each passengers before confirming the booking and the names displayed there do not even show middle names. Our second passenger middle name was not showing.
Contacting customer service ended up with them telling me we had to cancel the passenger ticket and rebook it, resulting in over 250$ CAD in fees. No matter how I explained to them that the information entered on my side was correct, they refused to budge and won't do anything unless we pay the fees.
We won't ever be using Flighthub again and you'd do well to do the same.
Note: I've added 2 screenshots that shows how clearly their website does not provide the correct information to properly validate it before booking. Fictional names just the show the flaw in their system.
This company doesn't even deserve one star for how horrible i was treated. I've called them for a week straight stressing about my NON existing flight back home. They messed up on the booking causing us to have NO return flight home. They told us " its best you buy a new flight ". Hung up on our faces i cant even count how many times. Whoever runs or owns this company you need to shut this company down. How you treat your customers is disgusting. Screw having a cheap flight I rather pay double then ever deal with this again in my life.
Run the other direction, they booked a flight and the airline didn't have my reservation. I cancel flight and get charged fees. They tell me I have a credit reimbursement but when I call in it's expired and they stole $380 from me.
Scam artist people. Buy flight direct from airlines and save your $500 headache. Sucks. It's wrong and they shouldn't be in business.
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members