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The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.
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This review is is about the website, not the services.
The design of the website is not customer/buyer friendly.
They have a lot of bugs in their software. I wonder if your cc number is safe with them.
In my case. I bought a service. Paid to paypal (this is their only option).
Their system failed during the transaction. The seller never received the funds.
Long story short. I had to call/email paypal/fiverr. Lost more than 3 hours... It is a crappy service.
I love the idea of fiverr and microjob sites in general but they need to prescreen some of their sellers - i ordered some writing jobs and wqhat was delivered was so terrible, I had to scrap it, none of the content was usable.
It's a great idea, but be careful of which seller you select.
There are alot of clones trying to copy their business model, and I'm on all of them. But Fiverr is the only one where I make money and they pay me, unlike some of the other imitators. Their customer service is good too.
I think it's a great new business model. I've bought some gigs and, although the quality of services is not consistent, I repute this website to be a great source of cheap freelance work. Its diversity is impressive and, if I may say, one great point to improve would be ensuring the quality and trustworthiness of users and their gigs. Obviously I don't know which technical solution would be able to handle this, but Fiverr could grow into THE reference for freelance buyers and sellers if they could guarantee quality and reliability with 99.9% certainty.
I was a top seller on fiverr for many months and have had great success. I do agree with other reviews on here that this site is run by a bunch of immature con artists that do not give a damn about the top sellers that are making them money. They currently owe me over $400 and have banned my account without any reason. I was a seller for over 14 months on this site and it took a long time to build up a successful business on there with all of the competition. STAY AWAY FROM THE CONS THAT WILL STEAL YOUR MONEY!
I've used Fiverr and it's a fairly low-risk site. You spend $5 and usually get what you paid for. However, the key issue is that you have to pay very close attention to what you're actually pay for since it may not be quite what you expect.
Always filter the fiverr by rating otherwise it's a crapshoot.
If you don't get what you've paid for, Fiverr kinda sucks because they leave you to settle the dispute on your own with the seller.
It's junk most of the people selling junk and with false advertising and once the order is completed the only thing you can do is thumb down but your money has changed hands no where to complain.
Great premise. I really like this website but the only thing I think could be improved is the issue of sellers not providing the service purchased. I can't really figure out what would happen it the occurs. I do highly recommend this website as long as you purchase from highly rated sellers.
I'm a buyer at fiverr and suddenlly they just block my account.
I have 3 orders that wasnt completed and they just bloked for no reason at all.
They didnt even had the courtesy to send me an email that my account has been blocked.
I contact them and they told me that that i could take my money back in 45 days. What is that? 45 days.
And they refuse to explain why they close my account. This is crazy. I'm a buyer, not a seller
What could i have broken the rules to receive a treatment like that?
So, we all wanted to know why the people at Fiverr diss the very people who help them make money. Simple. Fiverr.com is run by several teenagers who thinks it's fun to block certain features on your account. For insusnce, blocking your emailing from being able to respond to potential buyers. Why? BECAUSE they're kids! They think it's funny. Two of there teenage employees are Iris and Oris, both unprofessional as well as ignorant. They will not respond to your concerns and just for fun, pay attention folks because if you're a seller this will hurt you... They'll close down your account even if you have money from gigs due to you and simply keep your money? Personally I've been emailing them
About my account for days and not a single response to that particular problem. If they don't respond to me by tomorrow I'm going to contact the BBB, and if they jerked you around too... Do the same! If you don't get your money back, contact local authority to where THEY are. These kids are playing games with peoples money. Do NOT join or use Fiverr.com! You have been warned!
Great little site to get things done cheap. Sometimes you run into the issue of not dealing with professional people but this much is to be expected. Youre paying $5 afterall. Overall not a bad joint.
I contacted a seller on fiverr and asked them if they could do the job they advertised. They said yes so I paid them. They then did not do the work but said the job was done. I contacted fiverr but their feedback page is broken. I left negative feedback for the seller but that's all I could do.
I've been using fiverr for a long time and have found some major problems with them. For example a seller can completely ignore a payment and the buyer can't leave
Negative feedback for that. Or the seller can accept the job, sit on
It for weeks and then give it back to the buyer and again they can't
Leave feedback. What? Yes, you heard me: sellers can ignore you for
Weeks and you can't complain.
Even if the seller does accept the job there is no way to encourage
Them to actually do the work and no way to dispute it. After a seller
Says a job is done the buyer is given a box to click positive or
Negative feedback. Where's the dispute button? Your money is gone
Whether you're satisfied or not.
"But this seller has 99% feedback, must be good, right?"
Wrong: sellers create a fake buyer account and buy from themselves and
Leave positive feedback. Unlike eBay who check personal information
And ban people using the same address or credit card, fiverr only
Requires an email to buy or sell so it only takes a second to create a
Fake account. Since the feedback is just a percentage you can't see
Who gave positive feedback for what, so a seller only needs to create
One account and buy a few times from themselves to give themselves a
Stellar feedback score.
There's no way to avoid this, fiverr sucks
Answer: I used Fiverr for my company logo. The guy lives in Vietnam and speak minimal English. I paid for an upgraded package with an unlimited amount of revisions, 3 original logos, stationary and Facebook as well as Twitter page covers. What does unlimited mean if a revision takes 24 hours and each revision is correcting spelling mistakes or telling him you don't want a green dog in your logo, I want a natural looking dog. His response is "you choose font and gives you a pale old lady stockings colour dog" instead of a white Dalmatian with black dots or a brown German Shepard. In the end I used an online translator to translate my requests from English to Vietnamese. He told me to sketch something and he'd make something. If I could sketch something then I would do my own logo. The one logo that I liked was the one I gave him all my ideas for. All he did was put it together in the right format. I was so frustrated with his other two attempts that I said ok give me the first logo with stationary and everything I've paid for. I got the most basic design, no stationary or headers. Did I go through customer service? OF COURSE! Throughout this whole ordeal. I described every little detail. Each time a different person would reply and say "I can understand your frustration and I will contact him". Only to have him return with the same dog in orange or turquoise and every time customer service would spit out the same line "I can understand your frustration and I will contact him. We see he is responding to you within 24 hours so for us that means you are trying to work things out. I want my money back! Sorry we can't give you your money back. The seller has received his money and its up to him to give you any money back if he so chooses. It was a dreadful experience. I ended up using an online logo maker and I loved it. PLUS it actually cost less. I'm now doing my own website. If you have the patience then try to do it yourself. Do NOT skimp on your website. The way the world is run today you want your website and all social media presence to correctly reflect your quality. If at the end I'm not happy with my website I will go to a professional and pay what it costs. Hope this helped and good luck
Answer: I know I have to wade through a lot of questionable sellers to get a good one. Happy hunting. There are good ones out there though.
Answer: All I can say id Fiverr is the BIGGEST SCAM going. Had to dispute the charges through my bank to get the money back
Answer: Stay far away from fiverr. I paid a guy to do some work and proved with third party techniques they used bots for fake views to my site. Yet this guy had many many great reviews. You cannot trust this site whatsoever. Stick with paypal as you most likely will get nowhere with fiverr.
Answer: If you want a site designed to steal credit card data from hard-working, civilized people, please use Fiverr. It is designed for one thing: to take your credit card data and leave you to deal with a mess. More details, reply or search for my previous posts.
Answer: I can only imagine you got swindled and feel bad about the fact you trusted someone. Don't feel bad, you did nothing wrong. There are sites who take the time to vet their sellers and then there are sites like Fiverr who let's anyone to join with zero check on their credentials. The entry into selling on Fiverr is so easy that it borders on ridiculousness. Anyone can lie about their location, experience, education, and just about any credentials. Some of them are really clever and mask their fake profile pictures and gig descriptions really well. Fiverr is so secretive about their vetting process, which I seriously doubt there is anything in writing, that you can't trust it. The seller's level is a joke - I've gotten cheated by ones with thousands of reviews. How they received literally a thousand or more review is mind boggling. Go back and check again, you'll notice like 99.9% of the million or so sellers all have 5 star reviews. All legitimate businesses have a combination of good and bad reviews, most average around 3/5 or if they are a really great business 4/5 but for a large company with like a million or so freelancers with zero credentials having 5/5 pretty much tells you there is something wrong. Like I said, you did nothing wrong. I hope you didn't lose too much money. Their philosophy is "We don't care how crappy the delivery was as long as the seller delivered you don't get your money back."
Answer: The answer is plain simple NO! You will get your followers, yes! But they are all bots, so you will lose 90% of the followers the same week, might as well throw this 5 bucks in the air.
Answer: There is very little in the world that is unique. You have to trust or spend a lot more $$$ or do it yourself
Answer: I would suggest having nothing whatsoever to do with Fiverr. When things go wrong - and that happens a LOT - there is no customer support line to call. They make it very difficult (in my own case, impossible) to resolve any problems. Read the evaluation reviews- they are extremely negative. My advice: find another site on which to offer your services. DG
Answer: I've had 28 orders and all but two were very satisfactory. Most were PDFform building or business card templates, but I had s few design logos for me then used the one I liked. Buyers: it's cheap. Remember that. When the service is good I tip generously then use the same person. I get great service, often in one day. When I order, I add express service and have yet to be disappointed. It's a business model without customer service. Face it. If you want customer service, go to Nordstroms or Nieman Marcus. Do a better job selecting your service provider; be clear in the order, and overpay.
Fiverr is the world’s largest marketplace for creative and digital services, including graphic design, copywriting, voice overs, and music and film editing.
Fiverr is changing the way the world works together by giving entrepreneurs, freelancers, small businesses and even enterprises the resources they need to get things done.

