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FiverrReviews 1,136

1.5

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Fiverr Reviews Summary

The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
286
value
275
shipping
182
returns
213
quality
261
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Cyprus
2 reviews
2 helpful votes
Follow Marina A.
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I have worked in many freelancing websites and this by far the worst out there. It is full of technical bugs, it takes more than 14 days to withdraw the funds (not to mention you don't get full 5 dollars) and their support system is slow or non-existent in case of an issue. I did get some clients but the whole website and system sucks. If you truly want to have a pleasant experience, try odesk instead.

Date of experience: January 3, 2014
GB
1 review
2 helpful votes
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So many scam seller
December 10, 2013

So many scam seller. Customer Support also help buyers to scam sellers. No help at all from customer support. Not recommend at all. Go for other freelancer sites. Keep away from it. (Fiverr Seller - Fedup with Fiverr the way they do now)

Date of experience: December 10, 2013
India
1 review
4 helpful votes
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Full of scammers
November 11, 2013

Full of scammers. Even the customer support lies and steals your money. STAY AWAY from them!
This video tells exactly what is going on fiverr: http://www.youtube.com/watch?v=BuRDg0IbgKQ

Date of experience: November 11, 2013
Canada
1 review
3 helpful votes
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Agonizingly frustrating for sellers and low quality services offered to buyers. And all the while Fiverr extracting a usurious 1 dollar from every five. I would suggest buyers spend a few more dollars and minutes of due diligence seeking better options. Sellers, don't be tempted by the "fast" money, learn to promote yourself or risk being held forever captive as a glorified Fiverr slave.

Date of experience: November 7, 2013
New Jersey
2 reviews
3 helpful votes
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Do NOT use this site!
November 6, 2013

Do NOT use this site! They scammed me for my money and I opened a dispute through paypal. As soon as I done so, they blocked my account. I bought 2 gigs from this seller: http://fiverr.com/youtubeviews04 and they never responded. PLEASE do NOT use this site for ANYTHING. It's all a SCAM!

Date of experience: November 6, 2013
California
1 review
2 helpful votes
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This site is a scam
October 31, 2013

This site is a scam. I found out not as a customer but as a freelancer. This site contacts freelancers like myself through websites like ODESK and ELANCER with the pretext that they are hiring illustrators to work under them. They then get you to do a "test", project. Upon completion you won't hear from them again.
I thought it was fishy so I looked into their other videos and noticed each one was created by a different artist. Unlike most companies that have in-house illustrators this one tricks artists into doing work for free.
I was soon contacted by another "client" with another job. Things were ok at first but then his information began to get dicey, and I investigated to find it was another front company that makes videos identical to these.
These people need to be shut down.

Date of experience: October 30, 2013
Thailand
1 review
2 helpful votes
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Total scam
October 29, 2013

Total scam. Twice I never get what I paid for. No help from Fiverr. Open a complain with paypal, then get banned by fiverr.

Date of experience: October 29, 2013
India
1 review
2 helpful votes
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Too worst site, FIverr.com taken $800 without my permission, I am sending messages from one month but not getting reply from them.

TOO WORST SITE, I WILL KILL THEM. TOO WORST SERVICES.

Date of experience: October 24, 2013
California
1 review
4 helpful votes
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Buyer beware, Fiverr.com is a HUGE scam. If you buy anything from them you better kiss that money goodbye. The gigs aren't all $5, they use that to reel you in and there are almost always additional charges. I ordered a "fiverr" that ended up being a 45er instead. I paid $45 for a $5 gig, and never received it. They say you won't be charged until you get your order but that's a huge lie. Once your money is tied up with these scammers, you will never see it again. They do not refund money or honor their guarantees. The seller I dealt with simply stole my money and never delivered the product. Then Fiverr told me they do not give money back, but only refund "fiverr crrdits" in case you want to order anything else you will never receive. They are truly crooks.
• I paid with paypal and opened a dispute with them since Fiverr has the worst customer support in the whole world. After countless emails from Fiverr trying to bully me and harass me out of the paypal dispute I was pissed. They try to avoid the fact that they will not give your money back, but rather refund you is $#*!ty useless Fiverr credits. SO they just stole my money and lied.

• If you leave bad reviews on sellers, they simply delete them to make themselves look good. They pay people to write good reviews and get rid of bad ones online as well. SCAM!

• DO NOT DO BUSINESS WITH FIVERR! They stole my money, never delivered and I just found out that they gave my computer numerous viruses and spyware. They will harass you and steal from you. BEWARE!

Date of experience: October 23, 2013
Illinois
1 review
3 helpful votes
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Terrible experience!
October 4, 2013

Terrible experience! Seller took $ & when I had not gotten ring after 2 weeks emailed seller over 3 times & she never got back to me...(seller. Kayxo_xo) I also emailed Fiverr "HELP" department several times with No response AT ALL as well. Finally I emailed Paypal to open a claim & ONLY then did I hear back from Fiverr, which was when they banned my account with them for opening a 'claim' through Paypal. Fiverr also then removed my 'thumbs down' review about seller warning other innocent buyers of her scam. I believe Fiverr is a fraudulent website that IN NO WAY protects the buyer from these scamming alleged sellers.
*P.S. Still no response from seller (Kayxo_xo) and as of today she continues to take people's $ without mailing the ring.

Date of experience: October 3, 2013
Michigan
1 review
2 helpful votes
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So far I have enjoyed ordering and selling on Fiverr. I avoid scams easily by reading all of the gig description and contact the seller before buying so we are both clear on what they can do and my expectations. Completed satisfied almost every time!

Date of experience: October 1, 2013
Italy
1 review
3 helpful votes
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It's a hell, and sellers doesn't replies after ordering unbelievable.
Hoping to go for thatifthis which seems to fkn rock the fkn way out and doesn't needs my money damn!

Date of experience: September 23, 2013
Canada
1 review
3 helpful votes
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Horrible site its not even worth it if you make $5 or $10 becuase they hold it to 45,90 days lmfao! I could make money fast beggin people. Also they close your account for no reason... honestly only good alternative to this piece of a site is www.5spot.ca only good one ive ever seen and now using

Date of experience: September 18, 2013
Maine
1 review
3 helpful votes
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I ordered a gig from alliemadison12, and she sent a bad video, so I asked her to fix it, and all she did was tell me it was fine "as you can see". I wrote a negative review as is my right, and Fiverr censored it twice now. There was no reason to do that. I told the truth, and used proper language, so I am posting my negative review here for Fiverr.

Date of experience: September 15, 2013
New Jersey
4 reviews
6 helpful votes
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I just discovered fiverr because they were talking about in the comedy central show they mention you can get gig for $5 i checked fiverr and i have to say the idea is AMAZING just order few books review and those delivered in 1 day fiverr is awesome!

Date of experience: September 8, 2013
Slovakia
1 review
3 helpful votes
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Nice idea, smart design, great source of funny brainstorming for your viral campaign. But be aware of the facebook paid promotion, it's waste of your budget. You probably already know that :)

Date of experience: August 30, 2013
Texas
1 review
1 helpful vote
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They feel they can "cancel" or "restrict" your account for no such reason at all. They state it doesn't go with their terms of service, but then you ask specifically what you did and they can't clarify. I had over 600 orders completed, 50 + returned monies because people don't full read what my gig offered etc etc, and was stripped of my level one and two badges even at a 98% with $500 left to cash out owed to me. I am allowed to complete my already bought gigs, but not able to accept any new gigs. Keeping $1 off of every $5 you make and saying its for taxes? I just don't buy that. I'll be looking for something else to occupy my spare time to make extra money. Fiverr customer support isn't even there. Waste of time

Date of experience: August 29, 2013
Colorado
13 reviews
72 helpful votes
Follow Ohana T.
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I've had one of the best experiences here on Fiverr. I am able to get by with drawing and, to be honest, the people here have low standards, so most people will hire anyone. (At least in my 'field'.)

I have made an decent amount of profit here, despite the fact that Fiverr takes $1 from every gig that is ordered.
Which means that you are technically earning $4 a gig, and NOT $5. So they should kind of change their site name, but four-rr would have sounded dumb so they went with Fiverr.

You also get hit with the Paypal fee when you withdraw your money, so I recommend letting your money accumulate and withdraw it when you have a lot of money. That way you aren't hit with EXTREME paypal fees. It's a better option than getting a check mailed to you for a $5 fee. RIP OFF.

I also hate that when I cancel a gig I paid for, they give the money back to you as Fiverr credit and if you try to withdraw it, you get hit with a paypal fee, so it's technically taking money away from you. Might as well spend it on some other gig.

All and all this website is Okay.
Nice design, nice concept, but it's still a bit annoying to use because of all the fees.

Date of experience: August 27, 2013
Alabama
4 reviews
12 helpful votes
Follow Amanda S.
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Website is a complete scam. They allow sellers to offer followers on facebook and twitter using fake accounts but the follows disappear once money has changed hands. Reviews are also manipulated, with negative reviews not showing and fake positive reviews allowed. They also keep one dollar, so sellers only get four dollars. Doesn't seem worth it for the buyer or the seller.

Date of experience: August 16, 2013
Italy
1 review
1 helpful vote
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Customer service?
August 13, 2013

Customer service? What is this? Slow and non-functional

Date of experience: August 13, 2013

From the business

Fiverr is the world’s largest marketplace for creative and digital services, including graphic design, copywriting, voice overs, and music and film editing.
Fiverr is changing the way the world works together by giving entrepreneurs, freelancers, small businesses and even enterprises the resources they need to get things done.


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