FiverrReviews 1,136

I paid $55 for a logo and artwork. I was sent one draft which was terrible. The artist, through broken English, told me it was "my fault." I simply asked for a refund, which he refused. I contacted Fiverr support, and went back and forth with them a dozen times -- all they will do is "ask seller for a refund" and ask you to jump through hoops, but never actually deliver. I was never delivered anything beyond a mock-up (not the PSD files I pad for) -- yet they wouldn't refund anything. I eventually contested the charge with Paypal, who thankfully refunded it. I ended up paying a local graphic artist a higher rate, and was THRILLED to. $5 is too much for the junk on that site, let alone $55. Terrible stressful experience. Avoid like the plague.

NOTHING TO RATE. I place a Logo Order, and they suppose to get back to me in four days, what happened, the guy send me email and said, he is doing software update that's why he couldn't finish. He canceled my order when I reply him, for not reason. And now nobody is in charge of this, send many emails and just automatic transmission with a F. Ticket number but nothing serious. THIS IS SCAM.

Good experience with the musician, bad experience with the company and PayPal for a particular payment arrangement with the site.

Hours after paying with PayPal (PP) for the initial fee, I had to add a few dollars for an extra service I wanted and clicked a new button on the musician's page. Rather than being directed to PP and having to login to confirm the payment and source of funds, the Fiverr page told me that the funds were successfully transferred. That was the first time a PP payment went through without me logging in and confirming and I didn't even know that was possible. The Fiverr page didn't say anything about it upfront.

The problem is that the PP funds were taken from a bank account that had less than the payment amount so the bank charged me a $35 NSF fee. I brought this to the attention of both Fiverr and PP and it took a few emails and finally PP paid me $25. Yes, a multibillion dollar company couldn't bring itself to a full resolution for an 11-year client. I then told Fiverr that they could be off the hook for only $10 and they refused.

As a freelancer on the site, I can't recommend it. Infact I honest suggest you avoid this site like the plague.

They have THE WORST customer service ever and as you know, if you're trying to conduct a business you need proper customer service. Fiverr have perhaps 3-4 staff working on support (and this is for a site that supposedly has hundreds of thousands of transactions every day).

As a level 2 (which you attain after completing 50 orders) you are meant to get Priority Support. You don't. This is an outright lie.

You get the same support as when you first start on the site - That is, you're lucky to get a response within 4-5 days. When they do respond, it's often canned answers.

They refund buyers without consulting with the seller or even reviewing the cases properly thus offering ZERO protection for freelancers on the site.

So all that hard work you do and then get paid for? A few days, week, month or even 6 months later... The payment you received can be returned to the buyer no questions asked leaving you out of pocket.

When making modifications to your gigs - I added a header graphic to one of my gigs (they keep telling you do to it as they claim it improves conversions). It took TEN DAYS for them to approve the graphic! TEN DAYS.

Moral of the story is this - You get peanuts for the work you do and even those peanuts can be taken from you without question. You won't get support, you're on your own and at the mercy of the buyers.

Try proper freelancing websites then support the Freelancers as priority.

Fiverr.com is loaded with scammers who claim abilities that are often far beyond their true capabilities. Once you've paid $5 -- and often more -- you cannot obtain a refund. The website simply refers you back to the seller when there's a problem.

I've been burned by them 2x. Once 2 years ago and I had a credit I was never able to redeem because restricted my account. I made anew one and the service I bought never came through. You don't get a refund either, they keep your money and give you a credit. I if you DO use them absolutely use paypal to protect yourself. They will fight it for you.

WHAT A RIPOFF

- There's no way to contact them by phone
- Their customer service sucks and they never get anything resolved

I have done work and never received payment. Sometimes people request work that goes beyond what you have clearly stated you would do for $5.

Never use alliemadison12. She is terrible. Seriously don't waste your money. She basically killed fiver for me and I have used it a bunch.

I love fiverr.com.

Are you looking for writing help? Editing, proofing, help? Do you need a snappy, creative, funny, personal ecard? This is what I use this site for. You can even get one of the actors on this site to call and pretend they are Santa Clause, Easter Bunny, Tooth Fairy to surprise (and freak out) your kids.

This site has song writers, artists, story writers, editing/proofing help, you name it. There are just too many categories to list. Check it out!

I have been ordering gigs on Fiverr for almost a year, it is a hit and miss on quality etc, there is NO quality control on this site, I am a developer and I see multiple illegal gigs every time I visit, I went back and forth asking for a refund off a seller in the required time frame where they were saying nothing and submitting resolved messages, the whole time thinking Fiverr would step in, no way, I had to make a formal request for someone to act as a third party and get my refund, even then it took 2 weeks - the resolution center is back to the seller - not to fiverr. - these guys may end up being the next Kim Dot Com regarding the illegal activity that is openly being allowed on the site where the FEDs step in.

Sellers, what they do to stop you submitting poor reviews will either bribe you with "extras" --- "crap extras that may look appealing" or screw you over, most sellers bribe you BUT... I have also had a couple of gigs where I gave an "Honest" review (3-4 stars) and since it was not 5 stars they changed all of their reviews (the gigs were for reviews) to 1 star and screwed us over

Don't get me wrong, there ARE some great gigs on Fiverr from some "Honest" people, but there is a large-larger presence of "SMOKE IN MIRRORS" 1 star gigs that have 5 stars.

Fiverr is a joke, a complete waste of time. I wanted to get something done there, created my own gig, and got about 15 sellers offers. These sellers were barely literate, spoke horrible English, did not understand what to do, and were unable to follow basic instructions. After reading the reviews from former sellers here, I can understand, that no reasonable seller is going to work with Fiverr on a long term basis. The website itself is very user unfriendly and customer support non existent. I would advise everyone to stay away from it. Also stay away from someone named Tom Jandula. He sells expensive online courses claiming he is an expert in outsourcing, and then he recommends using Fiverr:-)))

I've ordered from a few different vendors and was very happy with the results. However, the Fiverr website and customer service absolutely suck. The site is not user-friendly at all. To me, that's a sign of a company that doesn't give a s__t about their customers. There are little to no proper directions on basic ordering and other basic functions. Don't even think about 'customer service' - they really discourage it. After several frustrating attempts to send $$ to a vendor, I decided to check out reviews. Needless to say, Fiverr got bashed by MOST reviewers for similar reasons. So, carefully choose your vendors and you should be happy. But don't expect much from Fiverr themselves.