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The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.
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I just tried this site for the first time. I did not understand some of the choices that I was given for the logo that I ordered, so I tried to keep my request as simple as possible. Glottis1907, responded by telling me that I did not read his site accurately. So, he did not respond to my request, nor did he complete my order. As a FIRST TIME customer, I was disappointed because this is not what I expected, and did not receive my money back. I will not be using this site again, and will post a negative review on the internet as often as I possibly can.
Interesting for starting a new business and testing out products.
Fiverr is the outlet for graphic designers to get revenge of cheap people
I DESPERATELY want to like FIVRR; theoretically, it would be a great way to try out graphic designers before you make a commitment on a bigger job.
First, I think it terrible that someone is forced to even think about making a product for the cost of latte in NY. Seller should open communication with buyers so that they can sell up. I gave very specific requests, neither of the 2 designers made the marks. Instead, they returned something they probably already had on-hand with the addition of a few revisions.
My sellers had great sense for the beginning of "customer service". One had fantastic counter-manner, however,
Seller #1: gave me a logo that "would be perfect for Affliction" (a feedback from a friend). He insisted that all logos would be done based only on his style. The sample logos were a lot more elegant; mine looked like a logo for a B-rated version of the Hunger Game.
Seller #2: I wanted a seal from this seller and had created the whole seal so that this seller didnt have to "think" too hard. He was easy-going, really courteous, but the seal came back nothing like I sent him. Our motto was incorrectly quoted, contained grammar errors, and our logo (within the seal he created) was replaced with something that looks like "double happiness".
Found fiverr good, have order quite a few promotions for my website and fan page, give credit where it's due and jazzy7 gave me a great package. Have also had other great sellers such as mbrown and hitace44, overall pleased so far.
A Fiverr ad came across my facebook page and I found it interesting. I had a logo from something else and wanted the wording changed to my business name. Simple, right? Not with these Bozo's. I paid $50 to two different people, one in Pakistan, and one in Brazil. They were both told that I would be happy to pay them substantially more if the logo was to my liking. One came back completely wrong and half $#*!, then she said give her a few days but I never heard from her again. The one in Brazil never even did anything after being paid! No response, nothing, and even blocked me from direct contact!
If this isn't a scam nothing is! I had to file paypal claims and did get my money refunded. The one star review is only because no stars may not be an option.
Words of caution: STAY AWAY FROM THIS SITE!
HORRIBLE- EXPERIENCE FOR THE FIRST TIME! THIS IS WHAT THE PERSON SAID TO ME NAMED JOHNNY WHO DOES IMPERSONATIONS - OBAMA- READ BELOW: I HAVE NEVER HAD A BUSINESS SPEAK SO UNPROFESSIONAL:
"Ricki, I'm sorry. I appreciate your fervor and sense of urgency, but I can't do anything for you now because you didn't follow the instructions and contact me before ordering, and allow me to quote you an accurate cost and the luxury of agreeing or disagreeing to do the work. This is not a $5 job, and the instructions were very conspicuous and clear, I'm not understanding at all why you bypassed them. I'm sorry, but please cancel the order. No work will be completed."
Hey guys, I don't think fiverr is a scam as I've used it without a problem, but it can be a little messy. I've been using fivesquid.com, which personally feels to me to be a much better and more trustworthy site. It's a British company that seems to tick all of the boxes for me. They seem to have just released a new version of fivesquid and I must say it looks pretty slick to me, so will be using it even more now.
Fiverr is a huge lie,
Itá s scamming site if you want to lose your money with time you can try it!
I'm talking with 5 month experience look this video and get an idea about this liers
https://www.youtube.com/watch?v=BuRDg0IbgKQ
I ordered 4 gigs with 4 different individuals. 3 for doing some research and one for an ebay seller site. Two researches' results were what I wanted. One researcher told me in all honesty that she did not have the expertise on that topic and refunded the money. Each of the researchers received 40$. The individual working on the ebay site was a tad on the expensive side (100$) but I got what I paid for and then some.
I have not a single bad experience and will continue to use them. This my experiences as a client. You can always find bad apples but here, fiverr comes in as mediator: If you don't like the work you should be able to get your money back since fiverr obviously (reading comments from sellers on this site) is on the buyer's side (whether fairly or not).
I had one question for customer service which was answered sufficiently within 72 hours, Good enough for me.
As a seller I cannot imagine to live off fiverr if you live in one of the high cost countries. But I can imagine that it may support you if the cost of living is low and a stream of 20$ gigs gets you somewhere. This is global trade for the little guys. Each partner wins because of the difference of cost of living of seller via buyer. I doubt that I would get what I received (quality- and quantity-wise) for the money invested locally (in the US). On the other side, I would not even consider going locally after some pricing research. I would not have progressed any further. So, I did not take someone here a job away, but added a source of income to someone who can make better use of my money.
All in all: so far I have had a very good experience as a client and will continue utilizing their service but am ready to find a bad apple or two amidst.
I hadn't used Fiverr in a long time, but I really wanted something done for my birthday. I posted two gig requests, one very specifically stating what I wanted. I got nearly 30 replies from people who cannot or will do not what I wanted, and there is no option to deny, reject, or block. If I'm looking for male anime character fan art, in anime style, then frankly, I don't want realism, or watercolor, or shirt designs.
When I contacted help, the helper decided to tell me to post something else more specifically. They only allow you a 120 character limit, so I posted their wording. And got the exact same thing. The helper then decided to take up for them, saying that they are allowed to post on whatever it is that they feel like if it's an art category.
They don't care about buyers. They don't care if you can't get what you want because people don't want to work with you. They don't care if you get upset because in all over 40 people posted whatever they felt like posting and nothing had anything to do with your request.
Customer care is very poor. They will never support/respond you. Lot of fake buyers. Payment is not safe. Work for the buyer if you are lucky you will get the pay, no guarantee. The surprising thing is you have to wait 15-20 days after delivering the work to get the pay of $$. How funny... Fever won't do anything to recover if you lose the pay. They will only sit and watch. Never use this site. -5 star rating.
Used Fiverr on two occasions to get blogs written. First was an ok result however the site double charged. The agreed fee was $10 and the charge appeared twice on my credit card statement. On querying it, they have given a credit for $5. That's theft - short by $5 and I want a refund, not credit! Second experience wasted $50 - poor quality output and delivered late. At least the supplier agreed to rebate the fee, though once again, this was processed as a credit not a refund. What a scam!
I knew Fiverr was not right after using it for 1 year. I was selling a service, "holding a sign". The unscrupuous buyer bought my gig extra and the total gig was $25. I spent about two hours of my personal time preparing for this gig delivery and delivered the pictures before due date. Three days later, I've noticed Fiverr cancelled this order and deducted $25 out of my balance, assuming refunding back to buyer. When attempted to contact buyer myself, his account was suddenly "not valid" I did some research and looked up this buyer and noticed on his instagram, he had used my three pictures I had delivered to him (me holding a sign with his instagram hashtag). I wrote to Fiverr to specifically explained to them that this buyer used a fake account on Fiverr and scammed me and that I wasn't working for free. I even sent Fiverr the three links to the post on this guy's instagram account of the three pictures he was using from me. Fiverr wrote back and said that they were going to investigate the matter and look into this this. Three days later, Fiverr got back and told me that they don't offer any refunds without saying anything else. HOW CAN THEY NOT OFFER ME A REFUND IF THIS WAS THEIR OWN FAULT? I WORKED FOR THIS DOUCEBAG FOR FREE AND FIVERR IS NOT TAKING THE RESPONSIBILITY THAT IT SHOULD AND PAY ME BACK MY MONEY THAT THEY TOOK FROM ME. I"m so disgusted by them, I do agree with you, FIVERR IS A BUNCH OF $#*!ING CROOKS! 
Used fiverr for logos... AWESOME EXPERIENCE! Returned 8 logos on time and made adjustments within a day or two. No problems with payments or the designer. The designer was nicholas_designer... I'm about to use him agan
As a seller, it really is a useless site. I have come to realize that. I have to mail stuff, so I get buyers cancelling before it arrives. So they get their stuff for free, nothing I can do about it. Plus, I get low reviews for no reason other than people feel like it. Worst of all Fiverr takes 20% off the top, and PayPal takes a cut on deposit. So, they ought to call it 4ver.com, or 3.92ver.com. Seriously, you would be better off watching porn than spending the time listing your gigs here.
I've bought and sold on Fiverr for the last 3 years and find it very reliable. It is so much easier to use than any other freelance site I can find, and a lot less expensive on both sides! There are a few minor bugs and of course there is always someone trying to scam someone else (EVERY website has this, people!) but I've learned to work with the flow and enjoy the extra income and the extremely cheap business and personal services!
Customer support is non-existent and there is no protection for sellers from scam-buyers looking to get stuff for next to no cost. I received a negative review after delivering a job that took almost 8 hours to complete for a measley $4 bucks, and no way of protecting myself from their abuse. What boggles my mind is that the folks at fiverr don't offer any security for sellers at all -how is it ethical practice when you send a finished job to a customer and ask if they need anything else, then they respond with a 1 star rating?
I feel like I'm getting screwed in the worst way and i'm really disappointed.
I reviewed lots of portfolios and settled on one where every logo looked really sharp and unique. I paid for just the $5 logo thinking if I was happy I would use this designer again.
Well, I was given a 10 day wait and the order went 11 days. On the 12th day I got the logo along with an additional HD file for having to wait the extra day but it was useless.
My site is about budget family travel. I gave a very detailed explanation of what I needed and my site url for reference. I assumed the designer would visit the site and get a feel for what it needed.
Instead, I got a logo in a very patriotic color scheme that looked very much like it was supposed to resemble a mother giving birth. Basically a large "C" shape, open side down, with a circle on top (moms head). Then another of the same shape, only smaller, flipped around and placed inside the "arms" of the mom. Everyone I asked to look at it said it made them think of a woman giving birth to a baby head first.
My tag line also includes the letter "g" in it but the bottom of the G was cut off. So it looked like a really glaring mistake, or a rush job.
Supposedly, I get a revision so I wrote back and explained why I can't use this logo. That was three days ago and I've yet to get a reply. Glad it was only $5 I lost.
UPDATE: It is now 6 months later. I never received a reply to my request for the revision that I was told I could have. I never received any reply at all.
Horrible site. I lost 20 bucks and a bunch of time trying to get them to work. Complete ripoff. I would give it a negative 5 if I could. Buyer beware.
Answer: I used Fiverr for my company logo. The guy lives in Vietnam and speak minimal English. I paid for an upgraded package with an unlimited amount of revisions, 3 original logos, stationary and Facebook as well as Twitter page covers. What does unlimited mean if a revision takes 24 hours and each revision is correcting spelling mistakes or telling him you don't want a green dog in your logo, I want a natural looking dog. His response is "you choose font and gives you a pale old lady stockings colour dog" instead of a white Dalmatian with black dots or a brown German Shepard. In the end I used an online translator to translate my requests from English to Vietnamese. He told me to sketch something and he'd make something. If I could sketch something then I would do my own logo. The one logo that I liked was the one I gave him all my ideas for. All he did was put it together in the right format. I was so frustrated with his other two attempts that I said ok give me the first logo with stationary and everything I've paid for. I got the most basic design, no stationary or headers. Did I go through customer service? OF COURSE! Throughout this whole ordeal. I described every little detail. Each time a different person would reply and say "I can understand your frustration and I will contact him". Only to have him return with the same dog in orange or turquoise and every time customer service would spit out the same line "I can understand your frustration and I will contact him. We see he is responding to you within 24 hours so for us that means you are trying to work things out. I want my money back! Sorry we can't give you your money back. The seller has received his money and its up to him to give you any money back if he so chooses. It was a dreadful experience. I ended up using an online logo maker and I loved it. PLUS it actually cost less. I'm now doing my own website. If you have the patience then try to do it yourself. Do NOT skimp on your website. The way the world is run today you want your website and all social media presence to correctly reflect your quality. If at the end I'm not happy with my website I will go to a professional and pay what it costs. Hope this helped and good luck
Answer: I know I have to wade through a lot of questionable sellers to get a good one. Happy hunting. There are good ones out there though.
Answer: All I can say id Fiverr is the BIGGEST SCAM going. Had to dispute the charges through my bank to get the money back
Answer: Stay far away from fiverr. I paid a guy to do some work and proved with third party techniques they used bots for fake views to my site. Yet this guy had many many great reviews. You cannot trust this site whatsoever. Stick with paypal as you most likely will get nowhere with fiverr.
Answer: If you want a site designed to steal credit card data from hard-working, civilized people, please use Fiverr. It is designed for one thing: to take your credit card data and leave you to deal with a mess. More details, reply or search for my previous posts.
Answer: I can only imagine you got swindled and feel bad about the fact you trusted someone. Don't feel bad, you did nothing wrong. There are sites who take the time to vet their sellers and then there are sites like Fiverr who let's anyone to join with zero check on their credentials. The entry into selling on Fiverr is so easy that it borders on ridiculousness. Anyone can lie about their location, experience, education, and just about any credentials. Some of them are really clever and mask their fake profile pictures and gig descriptions really well. Fiverr is so secretive about their vetting process, which I seriously doubt there is anything in writing, that you can't trust it. The seller's level is a joke - I've gotten cheated by ones with thousands of reviews. How they received literally a thousand or more review is mind boggling. Go back and check again, you'll notice like 99.9% of the million or so sellers all have 5 star reviews. All legitimate businesses have a combination of good and bad reviews, most average around 3/5 or if they are a really great business 4/5 but for a large company with like a million or so freelancers with zero credentials having 5/5 pretty much tells you there is something wrong. Like I said, you did nothing wrong. I hope you didn't lose too much money. Their philosophy is "We don't care how crappy the delivery was as long as the seller delivered you don't get your money back."
Answer: The answer is plain simple NO! You will get your followers, yes! But they are all bots, so you will lose 90% of the followers the same week, might as well throw this 5 bucks in the air.
Answer: There is very little in the world that is unique. You have to trust or spend a lot more $$$ or do it yourself
Answer: I would suggest having nothing whatsoever to do with Fiverr. When things go wrong - and that happens a LOT - there is no customer support line to call. They make it very difficult (in my own case, impossible) to resolve any problems. Read the evaluation reviews- they are extremely negative. My advice: find another site on which to offer your services. DG
Answer: I've had 28 orders and all but two were very satisfactory. Most were PDFform building or business card templates, but I had s few design logos for me then used the one I liked. Buyers: it's cheap. Remember that. When the service is good I tip generously then use the same person. I get great service, often in one day. When I order, I add express service and have yet to be disappointed. It's a business model without customer service. Face it. If you want customer service, go to Nordstroms or Nieman Marcus. Do a better job selecting your service provider; be clear in the order, and overpay.
Fiverr is the world’s largest marketplace for creative and digital services, including graphic design, copywriting, voice overs, and music and film editing.
Fiverr is changing the way the world works together by giving entrepreneurs, freelancers, small businesses and even enterprises the resources they need to get things done.

